Customer service was spot on. Nikki greeted and welcomed us, we explained our purpose of the visit, Nikki explained the store layout and pointed some details re current offers out then left us to ta... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Professional and friendly service. Excellent products and affordable prices. Very nice sale assistant Dina helped us choose the right mattress. We used the sleep match technology which was a great exp... もっと見る
I found the assistant Vicky very efficient and helpful she made my visit so pleasant and showed me how the test bed worked and gave us different options of mattresses to try. A really nice lady and wi... もっと見る
Experience in store was good, we were shown options to suit us. The only downside was timescale for delivery, 6 weeks. The bed when arrived was put together quickly and efficiently and was demonstrate... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Etruria Way, ST4 6JQ, Stoke-on-Trent, 英国
- 01782459250
4.9
優良
267件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful in the hold experience…
Very helpful in the hold experience from start to finish and I would recommend Dreams to anyone.
2026年4月13日
Great.matteress Just what I needed for…
Great.matteress Just what I needed for my back injury very pleased with my purchase
2026年4月5日
Excellent service all round
2026年3月28日
Fantastic product knowledge from Thomas…
Fantastic product knowledge from Thomas who helped me to find the perfect mattress for me.
2026年3月7日
great service
Very pleased with my Matress and the delivery was very good they took my old matrress away and put my new matrress on my bed very quickly and he put shoe covers over his boots very good service in by sales staff and delivery
2026年2月20日
Fab experience at Stoke…
Jane (Stoke) was fantastic at helping us find our best fit mattresses. Can't wait to sleep on them! 💜
2026年2月26日
自発的なレビュー
Great mattress at a reasonable price
Great mattress at a reasonable price. Had the best nights sleep in years
2026年2月28日
Polite and friendly attentive service
Polite and friendly attentive service. Staff very helpful offering professional advice. Will certainly visit again in the future.
2026年2月22日
Everything went very smooth the staff…
Everything went very smooth the staff in store delivery drivers were all very good and made it a look easy
2026年2月14日
great place
staff were friendly but not too pushy, knowledgeable and helpful. My new mattress and pillow have enabled me to get better sleep, and not to have too many aches upon waking.
2026年2月8日
The great service and understanding my needs when I did my purchase from you thank you so very much
The great service and your very understanding staff and the way you were very supportive in my purchase so I would like to thank everyone at Dreams.
2026年2月10日
Lovely isabella bed
Lovely isabella bed, good quality, delivery arrived exactly estimated time
2026年1月29日
From going into the store
From going into the store, Andrew was excellent he knew what i was asking for and Andrew showed myself and Husband what was avaliable to me.
Andrew was very polite and professional
I would recommend anyone to go and view what is there and ask if Andrew was on duty.
Even the delivery drivers where professional and wore coveralls on their shoes.
2026年2月8日
Andrew 5 Star
Andy politely greeted us and offered us a drink. He was very informative without being pushy. He listened to what we were looking for and showed us to the perfect mattress after testing us on the sleepmatch machine. Andy then offered us different types of pillows to try with the mattress we had selected. We purchased the Tempur Pro Air Luxe Smart cool king size mattress. We even left the store with 2 pillows and mattress protector as part of the Tempur offer. Duvet also gifted, but none in store will b delivered
2026年1月30日
自発的なレビュー
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