The salesman Mr Atif was informative , patient and offered alternatives , he put no "sales"pressure I took my time l left and went back the following day .I had 2 questions , I bought the mattres... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Overall experience at the store was good. Josh attended us very patiently. However their sight was down so we had to wait for 2 days to get the delivery date.
Very helpful assistance from Oliver on the shop floor. He also showed a really handy software that helps to figure out the best mattress options (e.g. sleeping mode, height, weight, etc). Quite han... もっと見る
From first walking into the local branch on Tottenham Court Road right through purchase, delivery and assembly, maybe I just got lucky, but every person involved has been brilliant. Particularly impre... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
180 Tottenham Court Road, W1T 7PD, London, 英国
- 02045523550
4.5
優良
286件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really smooth process
2024年3月2日
Helpful, Friendly, Easy!
All the staff were helpful, informed and friendly. They made the process very quick and easy, and got our new sofa to us within a week of us visiting the store.
2024年1月31日
From beginning to end - seemless
From beginning enquiry in store to delivery, I’ve been super impressed with Dreams. The customer service was second to none. Such friendly, helpful staff without pressure to buy and helpful delivery team. Thankyou!
2024年2月11日
Was very happy with my experience at…
Was very happy with my experience at dreams all the staff very happy to help and understood exactly what I was looking for also a great choice of mattresses would definitely recommend visiting dreams for a new mattress
2024年1月31日
自発的なレビュー
Very efficient and polite delivery
Very efficient and polite delivery. Good product. Very satisfied.
2024年1月26日
I now sleep better than before
I now sleep better than before. I now sleep between 7/8 hour at night peacefully. Without going to the bathroom
2024年1月28日
Great experience.
2024年1月28日
Excellent Service. When ordering on line I chatted to an…
When ordering on line I chatted to an employee who was most helpful. He advised me how to pay for uplift of my old mattress then phoned me to complete my purchase. Excellent service,
I was advised or the delivery time which was adhered to.
2024年1月26日
Buying a new mattress
The whole process of selecting the correct mattress for us, advice and service was excellent. Delivery and removal of old mattress ditto. I can confidently highly recommend Dreams.
2024年1月21日
High Quality Customer Service
We’ve brought a bed from Tottenham Court Road dream home and the customer service was excellent. They’ve helped out with your needs, we’ve felt comfortable to express what we exactly wanted and we are happy with the outcome. I would like to thank Bea especially for providing high quality information on their products and she has provided a comfortable and special experience for my daughter and I. With her help, we’ve gotten a very comfy and high quality bed for my daughter. I recommend any future customers to visit Dreams Home at Tottenham as the whole team are polite, friendly and welcoming!
2023年12月28日
自発的なレビュー
Hi-tech mattress assessment
Testing the mattresses in-store was great fun - especially the computer-controlled assessment. Loads of beds to try too. Delivery as promised and now we have the perfect mattress/bed combination (although the mattress appears a few CMs short for the frame).
2023年12月14日
The bed and the mattress are very good…
The bed and the mattress are very good and delivery and assembly were on time and professional, performed by very nice people.
2023年12月8日
Great frame and mattress
Great frame and mattress. It exceeded my expectations, very pleased with it.
2023年12月7日
Very Happy Customer!!
James at Tottenham Court Road was extremely helpful and knowledgeable about the beds on offer. All my order was delivered on time and I was kept informed every step of the way. Pleasure to do business with Dreams and highly recommend them.
2023年12月2日
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