Dreams - Wakefield レビュー 

230
TrustScore 5段階評価の5

4.9

Unit 4a Westgate Retail Park, WF2 9SD Wakefield, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We are absolutely delighted with our new bed and new mattress and enjoying comfortable nights sleep. We cannot recommend Dreams enough for the service we were given.

5つ星のうち5の評価

The delivery arrived within the designated time slot. Both dreams staff were polite and helpful. My bed frame was assembled and all the packaging was discarded afterwards. The team explained how eve... もっと見る

5つ星のうち5の評価

I tried out so many different mattresses at Dreams I was measured up for the correct type for me, the staff were very thorough I wish I had gone months ago, my new mattress and pillows are fantastic.... もっと見る

5つ星のうち4の評価

Highly recommended. Customer service at Wakefield store was excellent from start to finish. Regular Text message updates on status of delivery. Delivered on time without issue. Delivery men gav... もっと見る


企業情報

  1. ベッド専門店
  2. 寝具店
  3. 寝室家具店
  4. マットレス専門店

当該企業による記述

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

当該企業による記述

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

連絡先

  • Unit 4a Westgate Retail Park, WF2 9SD, Wakefield, 英国

  • 01924964344

4.9

優良

TrustScore 5段階評価の5

230件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(230)

過去12か月のレビュー数: 13,450

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5つ星のうち4の評価

Deliveries

Had a small problem with delivery time . But customer care afterwards were excellent with smoothing this over

2025年7月25日
Dreams - Wakefield ロゴ

Dreams - Wakefield からの回答

Good afternoon Keith,

Thank you for taking the time to leave us your review.

I am sorry to hear that the delivery crew did not arrive within the 2-hour window.

Having had the opportunity to review this for you, I did try to call you but as I could not reach you, I have sent you an email and I do hope to hear from you soon.

Many thanks,

Kishan

5つ星のうち5の評価

When we entered the store we were given…

When we entered the store we were given every help we couid have ased for, the assistant asked what we were looking for and showed us the range of mattresses to suit our request, she didn`t take us straight to the expensive range we started at the economy range and continued untill we found what we were looking for.

2025年7月20日
5つ星のうち5の評価

A great experience from sales to…

A great experience from sales to installation. Omar was very informative and very friendly. The delivery guys were very efficient and helpful.
Our new mattress is very comfortable and provided us with wonderful sleep

2025年7月5日
5つ星のうち5の評価

Thank you

Having the best sleep in a longtime felt awesome…It was indeed a very pleasant experience. Swift delivery aswell #kudos

2025年6月13日
5つ星のうち5の評価

Mattress purchase from Dreams, Wakefield

We visited the Dreams, Wakefield store with the purpose of purchasing a new mattress. From the store we entered the store until the point in time when finalised the purchase we felt we were treated to first class customer service. We would have no hesitation in purchasing from this store again and feel the staff should be congratulated on excellent service

2025年5月10日
5つ星のうち5の評価

Many thanks to Melvin at Wakefield for…

Many thanks to Melvin at Wakefield for all his knowledge on otterman base and mattress he was most helpfull ,everything went so smooth ,also a big thank you to delivery team for keeping us informed, and being very helpfull on delivery ,many thanks dreams

2025年6月1日
5つ星のうち5の評価

Omar/Wakefield

Omar in Wakefield store was very helpfu and courteousl and explained everything very well enabling us to choose a mattress. He is a real asset to Dreams

2025年5月2日
5つ星のうち5の評価

Simply The Best

Jason at your Wakefield branch was very helpful nothing was too much trouble for him we only had a few days to wait for delivery and lt took no time at all for them to bring in the new mattress and take away the old, delivery was given with a 2hour slot and came on time. HIGHLEY DELIGHTED

2025年4月12日
5つ星のうち5の評価

Excellent advice from the store at Wakefield

Excellent advice from the store at Wakefield. Bed delivered when stated with good communications regarding expected delivery time on the day. We paid for the bed to be assembled and this was done very quickly and efficiently and a demo given on how the bed works (as it was adjustable). Very pleased with the bed and mattress.

2025年4月13日
5つ星のうち5の評価

Smooth and efficient service.

Everything from purchasing my new mattress in store to it actually being delivered was very smooth and efficient. Special thanks to Dale & Lewis who delivered the mattress into my home and took away my old mattress. They were very courteous and helpful. 10 out of 10 for my new mattress it’s really comfortable.

2025年4月5日
5つ星のうち5の評価

Great customer service from Omar!

Came in today after a few unsuccessful tries of online mattress brands, Omar greeted us straight away and was straight on showing us the best mattress for us, and providing us with all the information to leave buying a new mattress at a such a bargain. Thank you so much Omar, top sales guy 👍🏻 wish we came to dreams in the first place!

2025年4月14日
自発的なレビュー
5つ星のうち5の評価

Melvin could not have been more…

Melvin could not have been more helpful. Made sure I got the right beds and mattresses for my needs and budget.

He was knowledgeable, and spent time showing me the products on offer.
Would highly recommend for anyone who is looking to purchase a new bed!

2025年2月15日

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