We are absolutely delighted with our new bed and new mattress and enjoying comfortable nights sleep. We cannot recommend Dreams enough for the service we were given.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The delivery arrived within the designated time slot. Both dreams staff were polite and helpful. My bed frame was assembled and all the packaging was discarded afterwards. The team explained how eve... もっと見る
I tried out so many different mattresses at Dreams I was measured up for the correct type for me, the staff were very thorough I wish I had gone months ago, my new mattress and pillows are fantastic.... もっと見る
Highly recommended. Customer service at Wakefield store was excellent from start to finish. Regular Text message updates on status of delivery. Delivered on time without issue. Delivery men gav... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Unit 4a Westgate Retail Park, WF2 9SD, Wakefield, 英国
- 01924964344
4.9
優良
230件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Polite professional service
Polite professional service, the delivery guys were great and extremely helpful.
2025年11月23日
Amazing service
Amazing service from Jason throughout the whole process. Great advice given and clearly explained details about all the different mattresses and guided through the analysis machine. Delivery service was also outstanding. Thank you so much!
2025年11月21日
Every thing went to plan and the bed…
Every thing went to plan and the bed was in place in no time. Pleased with the customer service.
2025年11月16日
I've dealt with Dreams Beds on two
I've dealt with Dreams Beds on two
Occasions now. 2023 and 2025.
And find them very helpful.
There staff are polite are point you in the right direction as to what bed bests suits you - the customer.
Take a look at the stock they have
In showrooms. And you'll be impressed. I was.
2025年8月11日
Very friendly and professional service
Very friendly and professional service. The mattress I was recommended and purchased is perfect
2025年10月3日
My experience in the store was very…
My experience in the store was very good , Jason was helpful and knowledgeable . Delivery was on time and the delivery team were also very helpful, friendly and polite .
2025年10月4日
Very happy customers!
We went into the Wakefield store with the intention of purchasing a mattress we’d seen online. Naturally we tried out some others and the sales consultant (I’m so sorry I don’t remember her name) got wind that my partner and I wanted different things, him memory foam and myself, pocket springs. The sales consultant offered for us both meet half way and showed us a pocket spring mattress with a built in memory foam topper. I didn’t even know they existed. Perfect! Albeit it was £150 more than we had set out to spend, but it is a very nice mattress. She made us a nice coffee while we completed the sale which was informative and straightforward. Delivery was done 10 days later with no issues. Thank you dreams!
2025年10月3日
Great Product, Service and Price
Very helpful in the store where I purchased my bed. My bed is deliciously comfortable and very practical for storage, love it. Very reasonably priced.
2025年9月12日
Headboard
I bought a headboard it is perfect the staff in dreams Wakefield were very helpfull explained things very well didn't feel under any pressure from anyone I was asking about mattresses as well they were really good at explaining about the different ones which was very helpful for when we decide to buy them
2025年9月13日
Really comfortable mattress
Really comfortable mattress. Best night sleep in a long time. The delivery men were very helpful.
2025年9月5日
Great service at a great price no…
Great service at a great price no pressure to buy but we did (2)beds thanks Amy and the tea/coffee was great
2025年9月5日
The delivery of our beds were excellent…
The delivery of our beds were excellent the delivery men was very helpful and polite could not have had a better experience look forward to doing business with you again
2025年8月29日
Excellent service at Dreams
Excellent service at Dreams, the lady was able to show a number of beds that suited what I was looking for. The range of beds was great as was the range of prices. Delivery was great too. Would highly recommend.
2025年8月12日
Delivery on time
Delivery on time, advance warning given.Delivery men very courteous and helpful, positioned new mattress on base and removed old one.
2025年8月2日
Helpful and courteous staff from the…
Helpful and courteous staff from the showroom to the delivery team.
2025年8月2日
Beautiful quality beds
Beautiful quality beds. And the mattresses are so comfortable. I haven’t slept so well in a long time! The show room staff were very attentive and very informative about the products and the delivery men were very helpful. First class service.
2025年8月1日
Delivered on time driver kept in touch ,
2025年7月15日
自発的なレビュー
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