Approved used TT was thoroughly sorted and in beautiful condition. A real gem with all the desired options. The purchase experience was easy, paperless, and efficient. This was my 37th car, 4th TT... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Drift Bridge VW at Epsom are awesome. Just bought a new Golf and the professionalism of the team together with a culture of making a difference shone through. Buying a car from them is a joyful and st... もっと見る
It was my first time purchasing a car, I couldn’t have asked for a better sales person to help me than Nick Bays! He was extremely informative about the car and the finance options available. Highly r... もっと見る
Bought a 5 year old Q5. Impeccable condition. Greeted with a smile by Jodie at the front of office. I was dealing with Stela,who was so lovely and professional. Sorted out a slight problem for me an... もっと見る
企業情報
当該企業による記述
Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.
連絡先
Reigate Road, KT17 3DT, Epsom, 英国
- www.driftbridge.co.uk
4.7
優良
469件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
For me it’s always about the people…
For me it’s always about the people that I deal with.James Hunt was excellent,very professional but friendly & extremely knowledgeable
He kept me updated regularly during the process & it was a pleasure to deal with him.He made all the paperwork & finance straightforward
2026年5月15日
Drift Bridge Group からの回答
Thank you for your fantastic 5-star review, Mr Parkes!
We completely agree that great experiences are built around great people, so it’s wonderful to hear how well James looked after you throughout the process.
We’re delighted that his professionalism, knowledge and friendly approach made everything straightforward and enjoyable, and that he kept you informed every step of the way. We’ll be sure to pass your kind words on to him — he’ll really appreciate them.
Thank you for choosing Walton Audi. We hope you’re enjoying your new car and look forward to welcoming you back in the future!
For me personally
For me personally, it was to go into an Audi Showroom and purchase a vehicle.
Excellent service from staff, can do attitude, very attentive, informed me of all aspects/additions with regards to my purchase.
Very pleased so far with my approved Audi.
2026年5月8日
Drift Bridge Group からの回答
Thank you for your fantastic 5-star review, Errol!
We’re delighted to hear that purchasing your Audi was such a positive experience and that the team made you feel well looked after throughout. It’s great to know you found the staff attentive, informative and willing to go the extra mile to help.
Most importantly, we’re pleased to hear you’re enjoying your Approved Audi and are happy with your purchase so far.
Thank you again for your kind words and for choosing Walton Audi. We wish you many happy miles in your new car and look forward to welcoming you back in the future!
Drift Bridge Group からの回答
Thank you for your 5-star review, Sandra!
We’re so pleased to hear that you received excellent service from the team at Walton Audi. Your kind feedback is greatly appreciated and means a lot to us.
Thank you for your support, and we look forward to welcoming you back again in the future!
Drift Bridge Group からの回答
Thank you for your 5-star review, Laurence!
We’re delighted to hear that you found our team pleasant and efficient. Providing a friendly and professional experience is something we take great pride in, so it’s lovely to receive your feedback.
We really appreciate your support and look forward to welcoming you back to Audi Approved Epsom in the future. Thank you again!
Drift Bridge Group からの回答
Thank you for your 5-star review, Dan!
We’re really pleased to hear that you received such efficient and friendly service from the team. It’s great to know that Mark was so helpful throughout your experience, and we’ll be sure to pass on your kind words to him.
Thanks again for your feedback, and we look forward to welcoming you back to Walton Audi in the future!
Amazing Service from Shaun
Amazing Service from Shaun, the whole team have been fab, but especially Shuan. Thank you so much !
2026年5月16日
自発的なレビュー
Drift Bridge Group からの回答
Thank you so much for your 5-star review, Esther!
We’re delighted to hear that you received such amazing service from the team, and especially from Shaun. We’ll make sure your kind words are passed on to him — he’ll be so pleased to hear them.
Thank you again for taking the time to leave your feedback. We really appreciate your support and look forward to welcoming you back to Audi Approved Epsom in the future! 😊
Drift Bridge Group からの回答
Thank you for your 5-star review, Juliet! We’re delighted to hear that Lim and Jay made your experience such an exceptional one.
We’ll be sure to pass on your kind words to them — they’ll be thrilled to know they made such a positive impression.
Thank you for choosing Audi Approved Epsom. We really appreciate your support and look forward to welcoming you back in the future!
Mark was very good to keep us updated…
Mark was very good to keep us updated and answer any questions we had.
He listened to us and helped purchase the right car.
2026年4月26日
Drift Bridge Group からの回答
Thank you for your 5-star review! We’re so pleased to hear that Mark looked after you so well throughout your journey with us.
Keeping customers informed and helping them find the right car is exactly what we aim for, so it’s great to know Mark took the time to listen, answer your questions and support you in making the right choice.
We really appreciate your kind feedback and hope you’re enjoying your new car. Thank you for choosing Walton Audi!
All round good service and…
All round good service and communication. Great experience when collecting new car
2026年5月8日
Drift Bridge Group からの回答
Thank you for your 5-star review, Andrew! We’re delighted to hear you had a great experience with us at Walton Audi.
It’s wonderful to know that the service and communication met your expectations and that collecting your new car was such a positive experience.
We hope you’re enjoying your new car and look forward to welcoming you back in the future. Thank you again for your support!
Seamless with a very fast turnaround
Seamless with a very fast turnaround - within 24 hours we had our new car! Agi is fantastic, such a pleasure to meet her and she was super helpful with our new car (and getting rid of our old car)
2026年5月2日
Drift Bridge Group からの回答
Thank you for your 5-star review, Katie! We’re so pleased to hear everything was seamless and turned around so quickly for you.
It’s great to know Agi made such a positive impression and was so helpful with both your new car and part exchange, we’ll be sure to pass your lovely feedback on to her.
We really appreciate you choosing Audi Approved Epsom and hope you’re enjoying your new car. Thanks again!
Mr Conrad was very professional and did…
Mr Conrad was very professional and did an excellent job in choosing the vehicle
2026年5月8日
Drift Bridge Group からの回答
Thank you for your 5-star review, Bala! We’re really pleased to hear that Mr Conrad provided such professional service and helped you choose the right vehicle.
We’ll be sure to pass on your kind words to him. We really appreciate your feedback and hope you’re enjoying your new car. Thank you again for choosing Audi Approved Epsom!
Excellent service from start to finish
Good afternoon we recently visited Drift Bridge Škoda to look at buying a car for my daughter and was looked after by Agnieszka. She gave us a first class service from start to finish and went above and beyond all expectations
She certainly is a credit to Drift Bridge
2026年5月8日
自発的なレビュー
Drift Bridge Group からの回答
Thank you for your 5-star review, Paul! We’re really pleased to hear you had such a positive experience when visiting Drift Bridge Škoda.
It’s great to know Agi looked after you so well and went above and beyond to help you and your daughter find the right car. We’ll be sure to pass on your kind words to her, she’ll be delighted to hear she made such a great impression.
We really appreciate your feedback and hope your daughter enjoys her new car. Thank you again!
Great experience buying my Q7
It was great experience start to finish of my buying process. Being accommodated without an appointment during my first visit, further appointments to test drive, addressing any concerns I had on the car I chose and all the way to the delivery; all great and very happy overall. Thanks Nick and everyone at driftbridgegroup Epsom
2026年5月2日
Drift Bridge Group からの回答
Thank you for your 5-star review, Vijay! We’re really pleased to hear you had such a great experience from start to finish.
It’s great to know the team were able to accommodate you, support you through the test drive and questions, and make the whole purchase and delivery process smooth and enjoyable. We’ll also make sure Nick and the wider team see your kind words.
We really appreciate your feedback and hope you’re loving your new car. Thanks again for choosing Audi Approved Epsom!
Tony and his Stellar service!
I’ve been a customer at Walton Audi for over a decade, and every experience—especially this recent purchase of my Audi A5—has been consistently excellent. I initially came in expecting a straightforward process, but Tony once again went above and beyond. Over the years, he’s taken the time to truly understand my preferences and needs, and he’s also been incredibly helpful in supporting my brother with his cars as well. This makes the whole experience feel personal rather than transactional. He knows exactly what works for me and always guides me with genuine care and insight.
The service across the dealership is equally impressive. From the warm and welcoming reception team to the comfortable, positive atmosphere throughout, it’s always a pleasure to visit. Even when my car is in for servicing, I’m able to work comfortably there, which speaks volumes about the environment they’ve created.
Tony remains the standout—his consistency, professionalism, and personal approach are the key reasons I continue to return. That level of trust and service is why I’m very happy to give five stars.
2026年4月30日
Drift Bridge Group からの回答
Thank you so much for your incredible 5-star review, Hali. We really appreciate your loyalty over the past decade, that means a great deal to us.
It’s fantastic to hear that your recent Audi A5 purchase, and your experiences over the years, have continued to meet such a high standard. We’re especially pleased that Tony has been able to support you and your family so well and provide that personal touch that makes all the difference. We’ll make sure he sees your kind words, it will genuinely mean a lot to him.
We’re also really glad you enjoy the atmosphere across the dealership and feel comfortable spending time with us, whether you’re buying or in for service. Creating that kind of experience is exactly what we aim for.
Thank you again for your continued trust in Walton Audi, we look forward to seeing you for many years to come.
Easy to purchase a car
I was looking to purchase a particular car which they had in stock and the salesperson made it really easy to reserve the car and then buy. Very friendly staff, helpful, smooth buying and px experience. Have booked a service plan with them.
2026年4月29日
Drift Bridge Group からの回答
Thank you for your 5-star review, David! We’re really pleased to hear the whole process was smooth and easy for you, from reserving your car through to purchase and part exchange.
It’s great to know the team were friendly and helpful throughout, and we’re especially glad you’ve decided to take up a service plan with us as well.
We really appreciate your support and look forward to seeing you again at Audi Approved Epsom. Enjoy your new car, and thanks again!
Drift Bridge Group からの回答
Thank you for your 5-star review, Mr Patel! We’re really pleased to hear you had such a positive experience with our team.
It’s great to know you found our sales approach honest and helpful, that’s exactly what we aim for. We really appreciate your kind words and support.
We hope you’re enjoying your new car and look forward to welcoming you back to Audi Approved Epsom in the future. Thank you again!
Purchase of car
Friendly customer service from Jason, very pleasant experience during the process of purchasing my car
2026年4月29日
Drift Bridge Group からの回答
Thanks for your 5-star review, Derek! We’re really pleased to hear you had a friendly and pleasant experience purchasing your car with us.
It’s great to know Jason looked after you so well throughout the process, we’ll make sure he hears your kind feedback.
We really appreciate you choosing Audi Approved Epsom and hope you’re enjoying your new car. Thanks again!
Immaculate service!
TLDR – car breaks down in Italy. Fault diagnosed by Sean at Epsom Audi over the phone. Car repaired locally in Italy. Car taken into Epsom Audi when we get back for health check. Warranty and other repairs fitted in around their scheduled work and car ready a few days later. Immaculate service!
We were driving back from the far end of Italy to the UK when an electrics/battery warning light came on, and the air conditioning stopped, but there was no further indication of what the cause of the problem was. The car seemed to be running fine, but we had a long way to go. We found a nearby Audi dealer; they were no help but suggested a very large dealership not far away. They were no help either and, with no better ideas, we phoned Sean at Epsom Audi. He diagnosed the problem in about 10 seconds as a broken alternator belt. That enabled us to get the part number for the belt from the Italian dealer (they didn’t have a belt in stock), get a new belt from the second of two car spares shops, and then get it fitted at an auto electrics repair garage at 7:30pm. Audi recovery was getting under way, but they were happy for us to try and get a new belt and have it fitted. After another two days of driving, we were back in the UK and took the car to Epsom Audi for a health check. They were fully booked, but Sean arranged to take the car in and fit it in around their scheduled work. The bearing on the belt tensioner was failing, and the new belt was slipping. Sean arranged for that to be repaired under warranty, and we had the front brake discs and pads replaced too, plus an outstanding recall rectification.
Had it not been for Sean, we would have missed several nights’ booked accommodation, a ferry crossing, and would have been stuck with two dogs somewhere in northern Italy while repairs and/or recovery were carried out. Immaculate service!
2026年5月1日
自発的なレビュー
Drift Bridge Group からの回答
Thank you so much for sharing this!
We’re really glad you got in touch with Sean when you did. It sounds like things could have become very stressful very quickly out in Italy, so it’s brilliant that he was able to figure out what was going on and help you get moving again.
Even better that once you were back home, the team could get everything properly checked over and sorted for you without too much hassle.
We’ll make sure Sean and everyone involved sees this, they’ll really appreciate it. And we’re just relieved it all ended well for you (and the dogs!) in the end.
Drift Bridge Group からの回答
Thank you for your 5-star review, Katharine! We’re really pleased to hear that Agi was so helpful and thorough during your visit.
We’ll be sure to pass on your kind words to them. We really appreciate your feedback and look forward to welcoming you back to Audi Approved Epsom again in the future. Thank you!
Tony was superb throughout
Tony was superb throughout, thoroughly attentive, knowledgeable and a pleasure to deal with
2026年4月27日
Drift Bridge Group からの回答
Thanks for taking the time to share your feedback, Carl, and we’re really pleased to hear that Luke and especially Tony looked after you so well throughout your visit.
It’s great to know you found Tony attentive, knowledgeable and a pleasure to deal with. We’ll make sure your kind comments are passed on to him.
We really appreciate the 5-star sentiment and hope to welcome you back to Walton Audi again in the future.
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