Dunstonhallhotel レビュー 

We stayed at Dunston Hall this week . When we arrived they forgot to put the champagne in the room which we ordered . Worse was to come however no one told us that it would carvery all week and no other options , bar menu closes 4.30 sunday . The carvery was the worst standard food I ever tasted ,cold,unappetising,almost uneatable,breakfast just as bad.II complained but no manager came to speak to me . changing rooms dirty not cleaned in pool area , shame as building is lovely could be made better . when we asked on the sunday the waitress looked at her watch to ensure she could serve us bar food at 16.26 pm . The fact I complained and asked to speak to duty manager but it never got passed on . I think the standard of food for a 4 star hotel was shocking

My friend and I went for afternoon tea at Dunston Hall which we decided was certainly overpriced at £20 per person given the quality of the food and the overall service.
Although the sandwiches were nice, if a little on the mean side, the cakes were particularly tired looking and unappealing and our tea and coffee were served without milk and cream, and twice we had to look for staff to help us.
Also, we were served just one helping of jam and cream for the scones which we then had to share which was naturally most unpleasant.
Our waitress, Tracy, did her best to make us feel welcome (even though we were seated in a rather gloomy corner) but we were left with the impression that she was also tidying up, and serving behind the bar as well as serving the teas.
Unfortunately both my friend and I left feeling very disappointed indeed.