Clear concise friendly and helpful service from 1st phonecall providing information on availability and pricing then provided an estimated time frame window for arrival. Unfortunately had to call... もっと見る
所在地
所在地を変更Unit 15, Haigh Park, Haigh Avenue, Whitehill Industrial Estate, SK4 1QR Stockport, Greater Manchester, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely excellent service. They gave us emergency priority as we had a blocked toilet pipe and arrived very quickly. The problem was sorted within an hour of phoning and the actual work only t... もっと見る
Booked the night before online and an engineer arrived the next day..very friendly and explained exactly what he was doing. Drain unblocked within 10 minutes and cleared up everything before he left.... もっと見る
I had a stop tap replaced this morning by James. He was very professional. I can’t believe the efficiency with how he worked. He explained in great detail what he’d done and showed a real interest i... もっと見る
企業情報
当該企業による記述
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
連絡先
Unit 15, Haigh Park, Haigh Avenue, Whitehill Industrial Estate, SK4 1QR, Stockport, Greater Manchester, 英国
- 0161 6608408
4.7
優良
503件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really helpful polite would recommended…
Really helpful polite would recommended to everybody went extra mile to figure out problem thank you
2025年6月10日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise
Avoid Dynarod
I have a contract with British Gas and needed a tap replacement. Dynorod fitted the tap having told me it cost £250. I assumed at that price we were getting one similar to the replacement. While it was being fitted I checked the price online and it ranged from £75- £95. I questioned this and they reduced it to £170 and I said it was still over the top and would take it up with British Gas. They just said go ahead. Having took it up with British gas they basically said well you agreed the Price. I felt obliged to pay because the engineer had done the work.
I said I would give them an opportunity to put this right before putting a review on Trust Pilot which didn't have any effect. I've had to accept their decision but At renewal time I will cancel the Plumbing contract. For the record, two out of three British gas contract staff told me they would sort it out but the 3rd was less supportive. Having been a customer since 1981 I can no longer put my trust in them.
P s. Thank you for getting in touch. I have sent all the details to British gas who have filed a complaint which will be passed on to yourselves for you to investigate the complaint.
2025年6月5日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
We appreciate you bringing this to our attention and are sorry to hear about your experience with the tap replacement and the pricing concerns. We acknowledge your disappointment with the resolution and the impact on your trust. We've received the details from British Gas and will investigate the complaint thoroughly. Thank you for your long-standing custom.
Dyno Rod attended on the 14th April…
Dyno Rod attended on the 14th April 2025 via my contract with British Gas, I was quickly sent a repair quote via email for £1650 plus VAT. I was advised until the work was booked in the waste pipe from my toilet would be left unattached. I paid £999 deposit for the work to be booked and Dyno Rod attended again to carry out the work on the 4th June 2025. Within a short time I was called and emailed by Dyno Rod to say that work would now cost £3250 plus vat. If I wasn't able to pay for the work the team would leave. I called my insurance company who asked if a survey had been done and also CCTV footage of the drains. I explained this hasn't happened and they advised letting the team leave. Dyno Rod have now charged £500 for the second visit despite no work being carried out on the property other than a recommendation for a survey etc. I have been advised that leaving a waste pipe unattached is illegal and I still have waste on my property. I trusted this company and have been badly let down.
2025年6月4日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for making contact i have reviewed the email conversation and confirm that advice was given when the first engineer was on site with regards to the severity of the issue and the need for this work to be done, sadly due to the nature of the repairs this was not covered under your existing home care agreement, we did advise and a alternative private quote was offered to you on the day. i can confirm that the issue was only left as per your instruction due to your means of paying for the repairs wasn't yet decided, we do apologise for any inconvenience, however had you given instruction immediately the repairs could have been completed that day, the engineer attended on the 14/04/25 and a cost was provided to you immediately whilst the engineer remained on site, we had no correspondence from yourself until the 01/5/25 which was when instruction was given by yourself to proceed. We can only apologise you feel let down however we did attempt to offer a resolution to you immediately, we understand repairs can result in unwanted and unexpected costs which we sadly cant help. We can only apologise that you had this experience and you didn't wish to proceed further with the repairs needed we do wish you the best with getting the repair resolved.
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise
Fantastic service from the moment I…
Fantastic service from the moment I called the number.
Clear information, process and pricing given by the call handler and no pressure tactics used.
Saturday evening and a blocked drain/toilet - Paul the engineer was at my door within 30mins.
Totally professional, friendly and reassuring throughout.
He explained what had caused the issue with shown video footage from the camera that he used.
He worked super quickly, methodically and safely, covering the main drain immediately after accessing. At no point did he leave the main-drain/sewer exposed.
Left the working areas spotless- no mess, no issues.
Thank you so much.
2025年6月7日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise
Great job
Running very late but very apologetic. Tom was very friendly, sorted out the problem within seconds. Very professional and friendly.
2025年6月6日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for taking the time to leave us a 4-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise
Our Plumbing Engineer was Jimmy
Our Plumbing Engineer was Jimmy, he was lovely. Fixed our tap problem in no time, and was professional at all times. Rang prior to arriving, and was great.
2025年6月4日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise
Fast, friendly and professional service
Really down to earth professional bloke, after struggling for hours to unblock the loo I had to call the professionals in and before I could blow my nose he was done! The paperwork took longer than the actual job! Definitely recommend and will definitely be ringing sooner if needed again!
2025年6月2日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise
If anyone manages this page I’d…
If anyone manages this page I’d appreciate a callback
2025年5月30日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Hi We're truly sorry your experience didn't hit the 5-star mark.
We recognise the issue you encountered as a gesture of our commitment, we'd like the opportunity to find a solution, Please reach out to us, and let's make things right
Well done david
David came to unblock our sewage pipe he was very courteous polite and knew his job, he cleared the blockage in no time and informed us every step he was doing. A credit to dynorod
2025年5月27日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise
Great service
Very quick response to my call and the engineer arrived soon after my call
He did an excellent job
Very happy with Dyno -Rod and would use them again
2025年5月26日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise
Great job! Great engineer!
Very impressed with the engineer’s work today(Jacob). Courteous, customer focussed and got everything fixed.
2025年5月22日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise
The chap that came today to unblock my…
The chap that came today to unblock my grids was nice and friendly. He worked really hard and communicated well with me. He cleaned up and swept, leaving everywhere neat and tidy. He was a credit to Dyno-Rod
2025年5月22日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise
Absolutely fantastic
Absolutely fantastic, very polite man and worked quickly and efficiently, well done,
2025年5月21日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise
Made the call to Dyno-rod first thing…
Made the call to Dyno-rod first thing in the morning and spoke to a super helpful guy called Fran! Told me he would get someone to me asap! Then got a call back from a guy called Dave who said he would be with me in 10mins and he was! Great down to earth guy and if it hadn't been for a badly maintained van job would have been done in half the time! Anyway all sorted and toilet waste gone! Take note people...toilet wipes and ladies stuff should not go down the toilet!!
2025年5月20日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for taking the time to leave us a 4-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise
Professional and courteous
The gentleman who came was very polite and professional. Did the job quickly and cleanly I was very satisfied with the service.
2025年5月19日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise
Very quick and efficient service.
A drain at my rental property was blocked and a very pleasant-sounding guy went out this morning (very quickly) and unblocked it and gave me some advice.
All very easy and quick. Thank you
2025年5月19日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise
The guy that came was very professional…
The guy that came was very professional and friendly.
2025年5月15日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise
Great service
Great service. Really quick getting a booking, kept me updated with timings, job done quickly and efficiently, lovely staff. Highly recommend.
2025年5月16日
自発的なレビュー
Dyno-Rod - Drains - Greater Manchester and Crew からの回答
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise
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