Easy As HGV レビュー 

1,497
•
TrustScore 5段階評価の4

4.2

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5つ星のうち5の評価

Just complete my HGV C+E using easy as HGV ive found them fantastic they have arranged and organized everything without any issues. From payment to compleation of all 6 test I compleated the course in... もっと見る

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5つ星のうち4の評価

Good experience although could have more communication with you. Have not been contacted about them placing me in work which is not good as they said they will find you work after.Overall was ok but n... もっと見る

企業が回答しました

5つ星のうち1の評価

From the start, I informed them my only availability is Mondays and Tuesdays. I was told this isn't a problem. After my theory tests were complete, I was offered dates that matched this, and I confi... もっと見る

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5つ星のうち5の評価

⭐⭐⭐⭐⭐ 5 Stars – Highly Recommend! Absolutely fantastic company! I can’t thank them enough for helping me secure a job as an HGV driver. From start to finish, they were professional, friendly... もっと見る

企業が回答しました

企業情報

  1. 自動車免許訓練所

当該企業による記述

The moment you pick up the phone to contact Easy As HGV you’ll see why people choose us to help them become fully qualified HGV drivers. With training centres nationwide we’re here to turn you into a professional driver. We offer HGV Driver Training for C1, C1+E, C & C+E licences along with specialist Driver CPC Training, Periodic CPC Training and Horsebox Training. You’ll be assigned a Personal Training Adviser to advise on the best options for what you want to achieve, who will arrange the courses to match this. We provide a complete service helping you find your first or next job If you trained with us you’ll automatically be given all the help you need by our dedicated Recruitment Team. Once you are a qualified, professional driver our Recruitment Service is available to help you find your first job. You’ll get access to the latest HGV jobs available in the UK via our website and assistance to create a CV to apply for them. Our list is updated every 24 hours and is available to newly qualified and experienced HGV drivers, so whether you want your first job or are looking for your next job we can help you. Simply call 0800 970 8447 to speak with our friendly Team and they’ll help you straightaway!

当該企業による記述

One point of contact - your Personal Training Advisor
From the outset our dedicated HGV Training Team will assign you a Personal Training Adviser to support you on the road to becoming a professional HGV driver. They’ll guide you through the course options and packages open to you, answer any questions you may have and will assist you through the whole process. From training to getting your licence they’ll make sure you’ve got the HGV driving skills you need.
Ongoing Support
When you first contact us our Recruitment Team start working on the things you need to gain your first driving job. We’ll help you to: -Compile a high quality industry standard CV -Write approach letters to prospective employers -Provide you with hints, tips and advice on interview techniques -We’ll even print copies of your CV for you to send out if you don’t have a printer at home. By the time you’ve finished your course, you’ll be in a great position to begin applying for the vacancies that our Recruitment Team provide, so you can get off to an immediate start. Easy As HGV work hard to make sure you’ve got the skills you need, supporting you after you’ve gained your licences to get you into work.
Someone to turn to, whatever happens!
At Easy As HGV we're really proud of our relationship with our customers. So, if something doesn't go to plan, we want to hear about it. Our Training Operations Team are a really helpful, friendly bunch of people who are on hand to discuss any issues with you so that if something has gone wrong, we can make sure it gets put right again. Not only that, but the Team are available to assist you throughout your course, whatever happens!

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4.2

ほぼ満足

TrustScore 5段階評価の4

1497件のレビュー

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ネガティブなレビューの 89%に回答しています

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4.2

すべてのレビュー

(1,497)

過去12か月のレビュー数: 95件

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5つ星のうち1の評価

The Driving instructor was a Bully and…

The Driving instructor was a Bully and was also wanting myself to cover days and hours of training I hadn't received and also was very abusive on the phone on the day I was to begin training. He constantly called me F**king stupid because I was 10 minutes late because my satnav in my car had sent me to the wrong location. He also had signed I had done my reverse parking manoeuvres and signed the certificate I had passed it before I even got behind the wheel. I had to learn all manoeuvres in 15 hours then my Driving test which was on a Wednesday and I had just started on the Monday 12 o'clock or should I say 12.10 and had 4 hours that day and 8 hours Tuesday and then the rest Wednesday morning then my test was 11am that same morning. I eventually got to get behind the wheel after driving for about 45 mins to the training area which was outskirts of Edinburgh. I wasn't shown anything or any controls on the lorry cab and also being used to driving manual vehicles it was an automatic gearbox. I was still getting to grips with the layout of the controls and When I didn't move of from a junction the instructor started being abusive and swearing and shouting and basically saying I was F**king useless and when he says go then I do it straight away regardless. The instructor was ex army and dressed like he was a still in the army . I pulled over and told him that I wasn't standing for his abuse and that he wasn't fit to be a driving instructor with his bad and bullying attitude and no need to shout and swear. After returning home emailed Easy As and was told they were sorry I had a bad experience but there would be no rebooking with another instructor or a different driving school or even part of full refund. Don't Don't book with this Company as when they get your money it's 2 fingers up to you if you have any grievances Bloody Crooks.

2025年7月14日
自発的なレビュー
Easy As HGV ロゴ

Easy As HGV からの回答

Hi Graham,

Thank you for taking the time to share your experience. We're sorry to hear that you were left feeling disappointed with the training. We strive to maintain high standards of professionalism and support for all our students, and we're always looking at ways to improve. We have tried to pop you a call today but have been unable to reach you, please contact us when you have a chance so we can help resolve your issues.

Kind regards
Easy as HGV

5つ星のうち5の評価

Thanks Easy as HGV

Easy as HGV gave me all the correct learning resources to complete my theory tests with confidence. They stayed in contact throughout my training ensuring that I was ready to go in for my test with the correct approach. And provided fantastic driving training I couldn't be happier with them! A special shout out to Dylan who had excellent customer service throughout provided the best knowledgeable information a massive thanks to him.

2025年9月22日
自発的なレビュー
Easy As HGV ロゴ

Easy As HGV からの回答

Thank you for the 5* review. We’re glad you felt fully supported throughout your training and that the resources gave you confidence for your tests. We’ll be sure to pass your kind words on to Dylan.

Wishing you all the best!

5つ星のうち1の評価

I was supposed to have a meeting link…

I was supposed to have a meeting link for the course. Emailed and left phone message in the morning, no one rang me back. Missed the first half hour, so couldn't join. Lady wanted me to.pay another 75.00. This type of service annoys me. I expected a link to be emailed the day before perhaps but no email got to me. This is not accepted by them. It's not in spam either.

2025年9月29日
自発的なレビュー
Easy As HGV ロゴ

Easy As HGV からの回答

Good afternoon,

We are sorry to read your review of Easy as HGV. To clarify, the course link was issued on the Friday prior to your training, and our operations team were available from 7:45am on the morning of the course to assist with any access issues. We do ask that delegates check emails, including junk or spam folders, ahead of time so any problems can be resolved before the course begins.

Kind regards
Easy as HGV

5つ星のうち5の評価

Easy As review

Easy As make everything easy, more than helpful and always available to help.

2025年9月24日
Easy As HGV ロゴ

Easy As HGV からの回答

Thank you for the review. We're glad the team were helpful and available throughout the process for you!

All the best!

5つ星のうち5の評価

Don’t look any further than EAHGV

Can’t give Easy As HGV enough credit!!.
I was apprehensive to say the least of whom to reach out too when wanting to acquire my Class 1 HGV License.
I did my research and took a chance on calling these guys….. I was greeted by ERIC whom was just a fantastic guy that talked me through everything I needed to know!. I’ll be honest, it sounded to good to be true but sometimes in life you’ve got to trust your instincts a go with it!. I paid my money and signed up with EAHGV and they guided me every step of the way…… booking my theory….. PASSED!, then booking with the training centre….. PASSED!!
I’m now a Class 1 HGV driver!!.
Infact a BIG Thankyou to ALL the team at EAHGV as not only ERIC but everyone I spoke to were just Top People!!.
Team Work makes the Dream Work😊🙃
⭐️⭐️⭐️⭐️⭐️

2025年9月20日
自発的なレビュー
Easy As HGV ロゴ

Easy As HGV からの回答

Thank you for the brilliant review & congratulations on passing your Class 1! We're glad Eric & the team have been supportive and helpful throughout the process, we will be sure to pass this feedback on.

All the best!

5つ星のうち5の評価

Dylan was very helpful from start to…

Dylan was very helpful from start to finish. Any questions or worries I had he would help and explain everything in detail. Checked in via text and always responded very quickly.

2025年9月18日
Easy As HGV ロゴ

Easy As HGV からの回答

Thank you for the review. It's great to read Dylan was helpful throughout the whole process, we will be sure to pass this feedback on. Congratulations on passing!
Wishing you all the best!

5つ星のうち5の評価

I have found over the last few months…

I have found over the last few months applying for my HGV license, that my experience with Easy as HGV has been really helpful. Someone has always being there for me if I had a question I needed answering whether this is on the phone or via email. Easy as HGV have always being quick and knowledgeable about responding to me. They are also really good and check in to see how you are getting on with your tests and training and give any help or tips along the way. I highly recommend using Easy as HGV.

2025年9月9日
自発的なレビュー
Easy As HGV ロゴ

Easy As HGV からの回答

Thank you for the review. It's great to read the team have been helpful & knowledgeable throughout the process. Congratulations on passing!

Wishing you all the best!

5つ星のうち5の評価

Absolutely

Absolutely, am happy the way my question was addressed.

2025年9月4日
Easy As HGV ロゴ

Easy As HGV からの回答

Thank you for the review. We're glad you're happy with the service the team provided.

All the best!

5つ星のうち5の評価

Easy to contact and friendly

Easy to contact and friendly. Assisting in finding convenient dates for tests and training, and good information and advice was always available. Over all, a very easy and painless experience

2025年7月30日
自発的なレビュー
Easy As HGV ロゴ

Easy As HGV からの回答

Thank you for the review. We're glad the team have been easy to contact & friendly throughout. Congratulations on passing!

All the best!

5つ星のうち5の評価

Incredible driving experiences and…

Incredible driving experiences and good company and wonderful expert

2025年8月18日
Easy As HGV ロゴ

Easy As HGV からの回答

Thank you for the review. We're glad the team have provided an incredible experience for you.

All the best!

5つ星のうち5の評価

My experience was all and all great

My experience was all and all great and Dylan was always there whenever I needed him to help and explain something

2025年8月14日
Easy As HGV ロゴ

Easy As HGV からの回答

Thank you for the review. We're glad Dylan has been supportive throughout the process!

All the best!

5つ星のうち5の評価

The service from yourselves has been…

The service from yourselves has been great, I haven't had many questions but any I did have were quickly answered, and everyone I've had contact with has been friendly.

2025年8月12日
Easy As HGV ロゴ

Easy As HGV からの回答

Thank you for the review. We're glad the service provided by the team has been great and everyone has been friendly.

All the best!

5つ星のうち5の評価

CPC training

The course by the instructors during the week online using zoom was great the joining instructions were very easy to follow the instructors were very good and very professional explaining all the 35 hrs of training very informative

2025年8月18日
Easy As HGV ロゴ

Easy As HGV からの回答

Thank you for the 5* review. We're glad you enjoyed the CPC course and found it informative!

Wishing you all the best!

5つ星のうち1の評価

Terrible experience

Terrible experience, really unprofessional. Everything was going well until it was time to actually start learning to drive. Was told to meet instructor at a vague location on a weekend. I showed up nice and early, no sign of instructor. Waited until beyond the time i was due to start, nothing, not even a phone call to suggest he was late or in a different location. Tried ringing iahgv but their office was closed, no out of hours service! Eventually got through to them following Monday and was advised i was at fault and they would have to charge me another thousand pound to arrange the instructor again! Completely unprofessional and as I tried to argue my case, they simply ended communication without providing me with any evidence the instructor had shown up! Refused to refund us anything and treated the situation like a joke. Had to claim our money back through the bank in the end, so at least that was a win!
Went with another company in the end who had heard of eahgv and how awful they are.
Do yourselves a favour and avoid this company. Do the leg work yourself and you will save yourselves a tone of money and stress if anything goes wrong, because I guarantee, this company will take no responsibility for anything!

2024年8月15日
自発的なレビュー
Easy As HGV ロゴ

Easy As HGV からの回答

Hello, we're sorry to read your feedback. We’ve had a look but unfortunately can’t find any record of a booking under your name, so we’re not able to investigate this further right now.

If you’d like us to look into it properly, our customer service team would be more than happy to help – you can reach them on customer.services@easyashgv.co.uk.

Kind regards
Easy as HGV

5つ星のうち5の評価

Was a great experience with them

Was a great experience with them, especially Dylan help me alot, and guided me through the whole process. They all are amazing and polite. I would 100% recommend them. Great Company to get your HGV license.

2025年8月13日
Easy As HGV ロゴ

Easy As HGV からの回答

Thank you for the 5* review. It's brilliant to read you've had a great experience with the team, especially Dylan - we will be sure to pass this on. Congratulations on passing and thank you for the recommendation!

Wishing you all the best!

5つ星のうち1の評価

Avoid this company at all costs

Avoid this company at all costs. They are without a doubt the most disgraceful company I've ever had the unfortunate experience of dealing with.

In February of this year I paid nearly £3,000 to sit my C+E licence which I passed.

In June I decided to pay £1,000 to the company to sit my ADR. So that's £4,000 in total.

However unfortunately the week prior to me starting the course I slipped and suffered a lower back injury which resulted in one my my discs bulging and pressing on my sciatic nerve. I was on crutches to walk, 40mg of diazepam, 120mg of codiene and 1000 mg of naproxen to ease the pain and was signed off with a medical note from the doctor for a month. Being unable to do normal tasks and sit for prolonged periods of time until my back got better. I was told from the doctor I was unable to drive due to the medication.

This ADR course required me to sit for approx 8 hours at a computer followed by a 70 minute drive to the nearest test centre.

After phoning and explaining all this to easyashgv and asking if I can rebook for later in the year as these courses run sporadically throughout the year I was told no. I would just have to lose the money.

Even after emphasizing the gravity of my injury, the fact I wasn't wanting a refund just merely to delay the course for a couple of months until I was fit and no longer under heavy sedation I was still told no.

They did however offer me a discounted rate on paying the course again. Which was £800 instead of £1,000. Wow. Utterly appalling.

I feel my request and current medical situation was more than justifiable enough to delay this course until I was better.

The after care, the support, the customer service is absolutely atrocious. Probably the worse I've ever experienced from a company at nearly 40.

I would like to reiterate I was not looking to cancel the course, nor was I looking for a refund all I was looking for was to delay the course and start it again in a couple of months when I was off all my heavy medication, fit enough to drive and my back was better.

An absolute disgrace of a company. If I could give this company less than 1 star then I would.

Everyone save yourself the time, hassle and money and avoid easyashgv. God forbid real life should happen to you and you can't do something simple like rebook a course and just be expected to lose thousands of pounds. This company should be ashamed of themselves. Even something like a £50 admin fee to change that dates would of been acceptable but no. £1000 gone.

DISGUSTING!!!

2025年8月11日
自発的なレビュー
Easy As HGV ロゴ

Easy As HGV からの回答

Thank you for taking the time to leave your feedback, and we’re truly sorry to hear about your injury — we hope you’re continuing to recover and feeling better now.

We understand how disappointing this situation has been for you, and we appreciate that you weren’t asking for a refund, only to move your ADR course to a later date. Unfortunately, due to the very short notice of your cancellation, we had already committed to fixed costs associated with your course, including exam registration fees, instructor scheduling, and venue hire. These costs are non-refundable, which is why we were unable to reschedule the course without further payment.

While we completely understand this wasn’t an ideal outcome, we did offer a discounted rebooking fee to help you re-join the course when you’re fit to do so. We’re sorry that this felt unfair, that was certainly not our intention.

Please know that we do review situations like this carefully, and we do our best to be flexible where possible. However, with industry training that requires advance booking and limited availability, late changes can unfortunately carry unavoidable costs.

We’re always open to working with our customers to find a solution where we can, so if you’d like to discuss your options again, we’d be happy to revisit this with you directly.

Kind regards
Easy as HGV

5つ星のうち5の評価

Really convenient and hassle free…

Really convenient and hassle free experience. I spoke with Dylan who was really helpful and had a good knowledge of the service to answer and questions I had.

2025年8月11日
自発的なレビュー
Easy As HGV ロゴ

Easy As HGV からの回答

Thank you for the 5* review. We're glad the team have provided a convenient & hassle free service for you & Dylan has been helpful throughout, we will be sure to pass this feedback onto him.

All the best!

5つ星のうち5の評価

Great communication & guidance

Right from my first enquiry they have been very helpful with any questions I have had & have guided me through out the course, highly recommend if your looking to do your HGV licence.

2025年8月7日
Easy As HGV ロゴ

Easy As HGV からの回答

Thank you for the 5* review. We're glad the team have been helpful throughout the process for you. Congratulations on passing & thank you for the recommendation!

All the best!

5つ星のうち5の評価

Easy ad hgv

Good communication

2025年8月7日
Easy As HGV ロゴ

Easy As HGV からの回答

Thank you for the review. We're glad the team provided good communication throughout.

All the best!

5つ星のうち1の評価

My test has been cancelled twice due to…

My test has been cancelled twice due to the truck broken down , it has now been 18 days since my training. I still have not heard anything about a 3rd test being booked, I have payed a lot of money for a fast track course and this isn’t what I have received, zero communication , I am now expected to take a test with over 18days not driving I feel like I’m getting set up to fail !

2025年7月28日
Easy As HGV ロゴ

Easy As HGV からの回答

Good morning,

We’re really sorry to hear about your experience, this isn’t the standard we aim for. We completely understand your frustration and can assure you the team is working to get your new test booked as soon as possible. We’ll be in touch directly to update you and make sure you’re fully supported ahead of your test. If you would like to discuss anything further please contact the customer service team.

Kind regards
Easy as HGV

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