Electrical Discount UK レビュー 

338
•
TrustScore 5段階評価の2.5

2.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Had a TV that stopped working, consumer rights say it should last a reasonable amount of time which it definitely didn't. They just fobbed me off. I didn't have the fight in me to take it further so h... もっと見る

5つ星のうち5の評価

Order it online at 10pm on a Wednesday, order was processed first thing Thursday morning, delivered and installed on Friday earlier than scheduled by a two man team as promised. Graham was a poli... もっと見る

企業が回答しました

5つ星のうち1の評価

Very very disappointed. TV was via Amazon. Purchased last week. Delivery date showing as today on Amazon. Took day off work. Checked tracking on delivery co website. Arrow XL says next Monday. Rang A... もっと見る

企業が回答しました

5つ星のうち1の評価

Painful, put through two orders glitch both times saying no cart (despite my credit card verifying the transaction). Tried to write via their messaging system, - error message! didn't send. Spent 12 m... もっと見る

企業が回答しました

企業情報

  1. 電化製品店
  2. ・
  3. 洗浄剤提供業者
  4. 電子機器店

さまざまな外部ソースから提供された情報

Electrical Discount UK has been an established and trusted distributer since 1999. This not only makes us one of the longest established online retailers, but also experts in providing an unparalleled high quality of service. With a friendly and experienced customer service team on hand to assist you, customer satisfaction is guaranteed with Electrical Discount UK. As an established high street retailer for over 50 years, we specialise in providing the latest technology in televisions, home entertainment systems, domestic appliances and all things electrical. When buying from Electrical Discount UK, you can experience our expertise and belief in our innovative products, ensuring that you are provided with a high quality product that will last the test of time and suit your requirements perfectly. As we only deal with manufacturers directly we can ensuer a high quality product. We aim to provide the most affordable entertainment and appliance solutions to fit perfectly into every budget. Look no further for impressive discounts and deals that will give you exactly what you're looking for at a great price. When shopping with us, enjoy up to a 40% discount from the typical high street RRP, and get them delivered right to your door free of charge, complete with a full manufacturers guarantee.


連絡先

2.6

期待以下

TrustScore 5段階評価の2.5

338件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.6

すべてのレビュー

(338)

過去12か月のレビュー数: 7件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Ive made an order today no confirmation

Ive made an order today, paid and had no confirmation email at all, i tried to use the website contact us page and it dont work. i have no order number nothing, i rang and i was 1 in the que and noone answered even after 30 mins. so far a bad experience, will be contacting my bank in the next day or two to report the issue.

2021年5月12日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Hi jay, without any further information I cant comment, other than to say confirmation emails are generated at the point of sale and the number 1 reason customers dont receive them is that they have made an error when in putting their own email address. With regard to the phone message, we are only open Mon to Saturday, normal office hours, I would suggest that you maybe called outside these hours. If so I will check the messaging and alter to inform of this.

5つ星のうち5の評価

Top load Washing Machine

The only place where I found a good value top load washing machine. The delivery was smooth and the service perfect.

2021年5月9日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Thanks for your kind review Xine, it is much appreciated.

5つ星のうち5の評価

Very happy customer

Brilliant washing machine at the best price on the market and the customer service was spot on.

2021年5月8日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Thanks for your great review Leanne, we aim to please :)

5つ星のうち5の評価

I purchased a Hotpoint tumble dryer

I purchased a Hotpoint tumble dryer, ordering was easy and it was delivered on the due date
The price was good, I would use again
Thanks

2021年5月8日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Thanks for your great review Nick, its much appreciated.

5つ星のうち5の評価

Great service, Great price!

The husky fridge I wanted was offered at a good price and in stock. I got a delivery day that suited me. Two days before delivery had an email with the delivery drivers details, so I could contact him, the day before delivery to get a eta for delivery. The very pleasant driver told me between 10 and 12. He arrived at 9.45 and helped to get the large package indoors.
Would definitely use Electrical Discount UK again.

2021年5月7日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Thanks for your kind review Karen.

5つ星のうち1の評価

Dreadful - avoid!

Dreadful, Purchased a dishwasher form them via amazon. It is faulty and has been impossible to contact them. Eventually this reply

''You would need to call Zanussi to see if the item is still under warranty and get them to send an engineer out''

That's their standard of customer service! Also not true - it is up to the retailer to organise repairs etc - not for me to organise with Zanussi. Appalling

2021年4月25日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Quite amazing! This Dishwasher was purchased in September 2019, and is over 18 months old, it is still under the manufacturers guarantee, hence our advice to call Zanussi to arrange a service call. Why would we call them? Its far easier for the customer to call and arrange a mutually convenient time, rather than us back and forthing with the service department and the customer, to try and tie up a date and time.

5つ星のうち5の評価

This is the first time I have used this…

This is the first time I have used this company. I originally ordered an integrated fridge/freezer, a couple of days later I ordered a dishwasher. I phoned them to confirm both items would be delivered together. I spoke with a very helpful chap (Graham) , unfortunately the dishwasher was nil stock , I was offered an upgrade to a better quality dishwasher and was given extra discount for my inconvenience. The whole order was delivered on time and very professionally by another helpful chap (Eric) .
Excellent service and one very happy customer.

2021年4月22日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Thanks for your review Gordon, and thanks for name checking Graham and Eric, I'll let them know :) It is very easy to complain these days, so its always nice when someone takes the time to give praise. Thanks again :)

5つ星のうち1の評価

Not recommended

Not recommended
Placed an order April 4th and no news since despite emailing customer service. Absolutely appealing. Definitely not recommended.

2021年4月16日
自発的なレビュー
5つ星のうち5の評価

Excellent professional service

Excellent professional service. Delivery men were very pleasant and professional. I will be purchasing from this company again.

2021年4月12日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Hi Andrew, thanks for your kind review!

5つ星のうち5の評価

EDUK great service all ‘round.

Very happy with the purchase & delivery.
The price reduced a couple of days before delivery but a quick phone call later and they price matched without a quibble.
Delivery driver was very helpful too.
A++

2021年3月30日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Thanks for your review, always nice for a delivery drivers to get a shout out.

5つ星のうち1の評価

Beware Electrical Discount UK do not…

Beware Electrical Discount UK do not indicate when an item is not in stock - their website will allow you to place an order without warning - when you are in fact back-ordering. I was charged for a fridge that was not in stock. Five weeks later and I'm still waiting

2021年3月23日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

So a one star review, because an item is out of stock? We dont say whether items are in stock or out of stock on our site, but we do quickly contact customers when items are out of stock, to offer either an alternative or a refund, or an update on when the item is due. This has been very difficult during the Pandemic with time lines and distribution being severly restricted. If you want a refund Paul please call our sales team and they will help you out.

5つ星のうち5の評価

Excellent service from start to finish

Excellent service from start to finish, from Graham taking the order who was very helpful and informative regarding a stand for my tv.the free delivery time of 2 days was brilliant. I was kept in formed by Andy the delivery driver regarding the time of delivery.Andy was extremely helpful he even assembled the stand and set up the tv.(thank goodness)I will definitely be recommending Electrical discount and using for any other purchases.Both employees are a credit to them.thanks again

2021年3月20日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Thanks Carole, we always endeavour to give our customers the best service possible.

5つ星のうち1の評価

Worst company I ever used

The £799 cooker they sold me broke within 3 weeks. I have been Declined a refund, declined exchange. But told the quickest they can get an engineer to me is in 5 weeks.
I am devastated. First and last time I will buy from this company.
Also, they were made aware that I had 10 steps to my property before delivery, but sent one person so I had to make alternative arrangements to get it up my steps. I didn't listen to the bad reviews. I wish I did. Now I have to hope trading standards can help and get me and exchange or my money back.

2021年3月19日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Hi Nadine, we have been trading on line since 1999 and have thousands of happy customers, where 96% of customers say they would use us again ( Reevoo). We have indeed organised collection of the faulty cooker and refunded your payment. This would always be done with a product that goes faulty less than 28 days old, and you would always be offered ann exchange if we have the item in stock.

5つ星のうち5の評価

All great

All great, spoke to Graham there and he kept me updated on what was happening with my order

2021年3月17日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Thanks for your 5 star review. Graham is one of our longest serving members of staff and has many years of experience in the home electronics industry :)

5つ星のうち5の評価

Full marks to Electrical Discount Uk

Full marks to Electrical Discount Uk
this was our second cooker due to the first one from another shop not working on Fitment,So eventually getting our money back over the following weeks to come,Many companies quoting several weeks to get one in stock,Spoke to these people and it came two days later,a slight bit of a fav to get the cooker fitted as we were only gas before so had to get a box fitted to run the cooker it is up and running sweat lets hope this stays the same in the future

2021年3月17日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Hi Robert, thanks for your review, its much appreciated.

5つ星のうち5の評価

Went mostly smooth

Went mostly smooth, the only hiccup was not receiving a confirmation order which was resolved by giving them a call.

2021年3月16日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Thanks Gurpreet for you review, comfirmation emails are usually automatically generated, strange you didnt get one. Glad everything else went well :)

5つ星のうち5の評価

LG 55 nano LED TV

Ordered a new LG 55 nano TV. Great product, great picture, delivered on time. Reliable seller, would use again for future tech purchases 👍

2021年3月16日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Hi James, thanks for your kind review, we always try amd meet expectations, thanks again.

5つ星のうち1の評価

Were do I start

Were do I start ? Joke of a company applied for fianace through them, they took a £47.90 deposit of me then I went and done the credit application and got declined. Why take my deposit and then decline my application? Still waiting to get my deposit back I’m sure your not allowed to take someone deposit before you go through the credit application 🤔

2021年3月12日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Hi Kieran, we use Hitachi Credit for our finance applications, and it is their system that requires the deposit to be paid, we at Electrical Discount UK refund that payment immediately any application is declined, this then takes 48 working hours as per the banking system.

5つ星のうち1の評価

14 delivery

Don't order here, unless you want your tv 14 days after you order.

2021年3月8日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Hi Danni, our delivery timesacle depends on a lot of things, size of TV, geographic location, avai;ability of product etc. We do usually manage to deliver in a quicker timescale, we sell thousands of TVs every year and most of our customers are very happy with our service. One star for a late delivery is a bit harsh.

5つ星のうち1の評価

Delivery problems

Weve just move into a new house and ordered a cooker on Thursday for it to be delivered Saturday.

To then receive and email saying the courier is now fully booked and they won’t be able to deliver it until next Saturday. Which wouldn’t be a problem but we have a young child and unfortunately can’t afford to live off of takeaways until then, I honestly think this is terrible service. They did offer us a refund but I don’t think that is exceptable.

Will not be using them in the future.

2021年3月6日
自発的なレビュー
Electrical Discount UK ロゴ

Electrical Discount UK からの回答

Hi Mr Draper, I am sorry we didnt manage to deliver as expected, our delivery turn around has been affected with the current situation, Drivers being ill, isolating etc. So I do apologise.

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