Electrical Discount UK レビュー 

Appalling conduct. Supplied a faulty hob, dlivered Sept 2020, fitted 04 March this year. Not fully functional - timer does not work. I exercised my statuatory right under the Consumer Rights Act 2015 to request repair or replacement without cost, as fault was found within 6 months of purchase.

The comany tried vainly to evade their statutory obligation on the basis that the claim was outside their "30 day return policy". This is not a valid opt-out and isillegal as it contravenes the above Act. Presumeably, they are used to gettingaway with such excuses.

I have now sent them a statutory letter exercising my statutory right to a full refund. They do not appear to grasp that they have no option.

Easy to order once their online shop problems were resolved. Great customer service online and on the phone - very helpful, friendly and responsive with all my queries regarding my purchase (I was even offered a little discount on the phone to price match another online site). Once ordered, delivery information and method communicated clearly and accurately to the far reaches of the South West :) Wouldnt hesitate to make another purchase of a large domestic electrical item again from Electrical Discount UK. Thanks all - I love my new item - arrived in perfect condition.

Great outfit, great product at a great price. A couple of minor issues affecting our sale were dealt with promptly and effectively. Highly recommend Electrical Discount UK to others seeking cheap deals on electrical equipment.

Really poor website. Wasted a lot of time trying to buy a fridge freezer. The checkout process wasn't working for card payments and it kept going in circles after adding the item to the basket - an issue acknowledged by the customer service team. After I placed the order through PayPal I got an email saying the item was out of stock. I was told a refund has been processed but ended up wasting a lot of time due to a very poor website.

Excellent price, excellent service, excellent delivery service, what more could you want, many thanks.

I ordered my Panasonic TV from !electrical Discount by phone and exactly as stated it was delivered on time and is perfect.
Tom in the store was extremely helpful and explained the process which was faultless.
Thank you

Great service very nice delivery guys was really happy that I had my dishwasher before Xmas would definitely recommend this seller

Ordered a Smart tv from Electricaldiscountuk, it showed as in stock, they took payment, then I receive an email saying the item is out of stock, and with no indication of imminent supply. When searching for the tv, every other retailer showed it as out of stock on the search page, or as soon as you clicked on it on their website, or at the very latest when you tried to order it. Not these timewasting jokers. Trust at your peril.

When we ordered the Husky mini fridge, unfortunately due to covid 19 it was out of stock. Graham kept us informed about our order, and was delivered a couple of weeks later. Very pleased with the mini fridge. Great company to deal with.

Order small chest freezer. Fair price delivered on time. Driver called on appointed day to confirm delivery time. Would unhesitatingly recommend to others.

Bought a Samsung fridge freezer which showed a 7-10 day delivery timescale. After a week I emailed to get a rough estimate of when it might arrive to then be told they couldn’t get the stock so I had to get a refund and shop elsewhere. Poor communication and misleading delivery timescales. Won’t use again or recommend them.

Great price and great service. Especially good delivery. Had to change delivery the day before it was due, office gave delivery drivers mobile, spoke to driver and he dropped it off that night instead. Excellent service.

Very happy with the gas cooker we bought, with the ordering process and the option to take away the old cooker.

Recently purchased a Panasonic OLED TV from my local store in Blackburn. The manager Scott was very very helpful and we had a good discussion about which model would suit my needs. I even managed to a get a price refund as the price had dropped between ordering and delivery, with a cheque arriving within 24 hours. This company has excellent customer service and staff. Keep up the good work.

I bought a Hoover washing machine from electrical discount through Amazon which turned out to be faulty, Simon gave me great advice how to get the machine returned as I had several problems dealing with Hoover service department soon as it was resolved and the machine was returned my refund was processed the same day
Electrical discount service 5 star, Hoover service abysmal

Ordered new cooker and had to wait for it to come back in stock, kept me up to date via facebook chat (they were very responsive) on eta and delivered on day promised, delivery driver even helped me carry it up my stairs

Wonderful service. We purchased an American Style Fridge from these guys. Delivered on time during lockdown so very impressed. That was several months ago. We awoke this morning to find that there was a problem with our appliance - I contacted Electrical Discount UK and they gave me fantastic advice on what to do. I now have an engineer booked to come and solve the problem - within an hour of discovering the issue. I highly recommend these guys. Good service at a competitive price.

Price was good and delivery was excellent. Communication with Graham to discuss an issue was quick, clear and very friendly. I would use Electrical Discount UK again

The retail experience was fine. All order communication was as expected and delivery was very timely.....got me out of bed!!😂🥺
I would use again.

Great price, kept updated on order, delivered on time. Lovely delivery person. Would definitely look to use this company again and would highly recommend from this experience.