Incredible!! This has been a life changing investment into our home and we are all seeing the benefit especially our asthmatic son. From start to finish everyone that we have spoken with has been help... もっと見る
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レビュアーのコメントを見てみましょう
We've had EnviroVent extractor fans installed for a few years now. Taking the cover off one to clean the fan, the plastic lugs that the cover screws go into had cracked, so the cover wouldn't reattach... もっと見る
企業が回答しました
James arrived on time. He inspected the equipment and decided to perform the repairs professionally. Most impressively, he put on shoe covers before entering the house to ensure no stains were left on... もっと見る
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Work carried at time arranged and professionally completed. The bathroom extractor system was serviced in 30 minutes which makes the cost of the service very, very expensive(£240.00 + Vat). As an OAP... もっと見る
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企業情報
当該企業による記述
EnviroVent is the UK's leading manufacturer, supplier, and installer of energy efficient and sustainable domestic, commercial and industrial ventilation products. We are the experts in ventilation, resolving countless property issues and our local specialists are on hand to permanently solve your condensation, mould and damp problems. We pride ourselves on the quality of our ventilation systems and extractor fans and offer long term warranties to protect your home and your health.
連絡先
EnviroVent Ltd, Harrogate West Business Park, Unit 1 Bardner Bank, Killinghall, HG3 2SP, Harrogate, 英国
- 01423 810 810
- complaints@envirovent.com
- www.envirovent.com
4.5
優良
1168件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really happy with product (extractor…
Really happy with product (extractor fan in bathroom). Surveyor, customer service etc.
2025年9月29日
EnviroVent からの回答
Dear Sarah,
Thank you so much for your kind feedback! We are delighted to hear you are happy with your new extractor fan and that our surveyor and customer service team provided a great experience.
The EnviroVent Customer Care Team.
I appreciate your assistance and will…
I appreciate your assistance and will use your services again. I would also recommend you to other colleges. I value your recommendation.
I did not stay until the end of the fitting I have trusted you to meet your high standards as they usually are. have no concerns at this point.
2025年10月8日
EnviroVent からの回答
Dear Steve,
Thank you so much for your kind words and trust in our services. We truly appreciate your continued support and your willingness to recommend us to others. It means a lot that you have confidence in our standards and workmanship, even when you couldn’t stay until the end of the fitting. We look forward to working with you again soon!
The EnviroVent Customer Care Team.
Unit failure
Turned up on time, respected our home, completed a replacement unit in quick time
2025年10月7日
EnviroVent からの回答
Dear John,
Thanks so much for your kind review! We are glad to hear you were happy with the service and that the replacement was completed quickly. It was a pleasure working in your home.
The EnviroVent Customer Care Team.
EnviroVent からの回答
Dear James,
Thank you for your feedback! We are glad to hear everything went well and that you were happy with the fitter’s work.
The EnviroVent Customer Care Team.
The engineer didnt' leave the…
The engineer didnt' leave the instruction manual after install so I had to call them to ask that it be delivered which they did. However if I hadn't called we wouldn't have an instruction manual!
2025年6月10日
自発的なレビュー
EnviroVent からの回答
Dear Warren,
Thank you for your feedback, and please accept our sincere apologies for the inconvenience caused by not receiving the instruction manual at the time of installation. We’re glad to hear it was subsequently delivered, but we appreciate you bringing this to our attention so we can ensure it doesn’t happen again.
If you require any further assistance in the future, please don’t hesitate to contact our Customer Care team at customercare@envirovent.com.
The EnviroVent Customer Care Team.
Fantastic communication and service
Fantastic communication and service. Its rarae that every part of the service (from enquiry to fitting) is seamless. Very knowledgeable and accomodating. Highly recommend.
2025年10月3日
EnviroVent からの回答
Dear Lauren,
Thank you so much for your wonderful feedback! We are really pleased to hear that you had a seamless experience from start to finish. Our team takes great pride in providing clear communication and quality service, so it is great to know that stood out to you. We truly appreciate your recommendation and look forward to helping you again in the future!
The EnviroVent Customer Care Team.
Starts to have effect straight away…
Professionally fitted their Atmos PIV in my attic in just a few hours.
It was done very neatly despite having to drill through a rendered gable which could last have been rendered any time in the last 100 years.
Very happy with the neatness ans simplicity, and beginning to see the effect on air quality straight away.
2025年10月3日
EnviroVent からの回答
Dear William,
Thank you so much for your kind feedback! We are delighted to hear you’re pleased with the installation and that you’re already noticing an improvement in air quality. Our team always strives for neat, careful work — especially on older properties — so it’s great to know that stood out. We really appreciate you taking the time to share your experience!
The EnviroVent Customer Care Team.
Excellent
Excellent speedy service from start to finish would highly recommend
Professional and polite team
Thankyou
2025年10月2日
EnviroVent からの回答
Dear Customer,
Thank you so much for your kind words! We’re delighted to hear you were happy with our speedy service and that our team made a great impression. We truly appreciate your recommendation and look forward to helping you again in the future.
The EnviroVent Customer Care Team.
Really good product and communication
Shai the surveyor was really lovely and extremely helpful, even calling on the day of the installation to check I was happy with everything. Adam the engineer who installed the products was very knowledgeable and managed to alter the plans when my house was a challenge.
2025年10月2日
EnviroVent からの回答
Dear Clare,
Thank you so much for your kind feedback! We are delighted to hear that Shai and Adam were able to make the process smooth for you. It’s wonderful that Shai kept you reassured throughout, and that Adam’s expertise helped adapt things perfectly to your home. We’ll be sure to pass along your praise to both of them. Enjoy your new installation!
The EnviroVent Customer Care Team
The engineer found the problem…
The engineer found the problem immediately and fixed it very quickly. Our fan is now working perfectly again.
2025年10月1日
EnviroVent からの回答
Dear Val Gent,
Thank you so much for your kind words and 5-star review! We are delighted to hear that our engineer was able to quickly identify and resolve the issue, and that your fan is now working perfectly again. We truly appreciate your feedback and look forward to helping you anytime you need us in the future!
The EnviroVent Customer Care Team.
Robbie who put all the equipment into…
Robbie who put all the equipment into my home was so friendly he didn’t leave any mess he cleaned up everything he was such a nice person and was so good with my dog who is very anxious I would highly recommend
2025年9月25日
自発的なレビュー
EnviroVent からの回答
Dear Larrainne,
Thank you so much for your kind words! W are thrilled to hear that Robbie made the experience smooth for you and your dog. We’ll be sure to pass along your compliments—he will be delighted! We truly appreciate your recommendation.
The EnviroVent Customer Care Team.
Workman was on time clean up after work…
Workman was on time clean up after work very nice man replaced my kitchen fan good job
2025年9月26日
EnviroVent からの回答
Dear Mags,
Thank you for your feedback! We are glad Workman was on time, cleaned up after the job, and replaced your kitchen fan successfully. We appreciate you taking the time to share your experience.
The EnviroVent Customer Care Team
EnviroVent からの回答
Dear Mary,
Thank you for your feedback! We are glad to hear that the repairs were successful and everything is working great. We appreciate you taking the time to share your experience!
The EnviroVent Customer Care Team.
Envirovent are a breath of fresh air!
Great service today having a new system installed, the engineer was proffesional, knowledgeable & friendly, the process if installation was carried out competently with minimal disruption and not a bit of dust left behind, truly a professional service from start to finish.
2025年9月9日
自発的なレビュー
EnviroVent からの回答
Dear Louise,
Thank you for sharing your experience. We are pleased to hear that your new system was installed smoothly and that our engineer provided professional, knowledgeable, and friendly service. It is great to know the installation was carried out efficiently with minimal disruption and no mess left behind. We appreciate your feedback and look forward to serving you again.
The EnviroVent Customer Care Team.
Engineer arrived on time was very…
Engineer arrived on time was very knowledgeable and polite. Explained what he was doing and our options going forward.
2025年9月3日
自発的なレビュー
EnviroVent からの回答
Dear Anthony,
Thank you for the five-star review! We are thrilled to hear that our engineer was punctual, knowledgeable, and polite, and took the time to explain everything clearly. We truly value your feedback and look forward to assisting you with your future needs!
The EnviroVent Customer Care Team.
EnviroVent からの回答
Dear Zoe,
Thank you so much for your 5-star review! We are glad you found our support helpful and constructive. Your feedback means a lot to us, and we are always here if you need any further assistance.
The EnviroVent Customer Care Team.
Appalling experience
Appalling experience
Sales team over promised
Local Surrey consultant did not reply
Head Office could not get an email address correct despite 3 times of supplying
Cost me a week and a lost deal.
Draw your own conclusions
2025年8月22日
自発的なレビュー
EnviroVent からの回答
Dear Martyn,
We are very sorry to hear about your experience — this is not the level of service we strive to deliver. To help us investigate and resolve this matter, we have opened a case for you under reference #452.
Please could you email us directly at customercare@envirovent.com
, quoting your case number, with a few more details about the order number and the dates of your interactions with our Surrey consultant and Head Office? This will allow us to look into the issue quickly and thoroughly.
Thank you for bringing this to our attention — we want to make this right.
The EnviroVent Customer Care Team
Bathroom ventilation works
All the work was done perfectly, fast and high-quality work, starting from the office to the work done at home, 5 star recommended, Many thanks
2025年8月27日
自発的なレビュー
EnviroVent からの回答
Dear Vitoldas,
Thank you so much for your wonderful 5-star review! We are delighted to hear that you were happy with both our office team and the work done at your home. Providing fast, high-quality service is always our goal, and your kind words mean a lot to us. We truly appreciate your recommendation and look forward to serving you again in the future!
The EnviroVent Customer Care Team.
The initial visit was helpful and…
The initial visit was helpful and explained the benefits of the new extractor fan. The installation was professional and everything was clearly explained.
2025年8月26日
自発的なレビュー
EnviroVent からの回答
Dear Norton,
Thank you so much for your 5-star review! We are glad to hear that the initial visit was helpful and that benefits of your new extractor fan were clearly explained. It is great to know the installation went smoothly and met your expectations. We truly appreciate your feedback and look forward to helping you again in the future.
The EnviroVent Customer Care Team.
Engineer was on time and did an…
Engineer was on time and did an excellent job replacing the kitchen fan. Highly recommended
2025年8月26日
自発的なレビュー
EnviroVent からの回答
Dear Malcolm,
Thank you so much for your kind words and recommendation! We are delighted to hear our engineer arrived on time and did an excellent job with your kitchen fan replacement. We truly appreciate your feedback and look forward to helping you again in the future.
The EnviroVent Customer Care Team.
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