Epcplc レビュー 

I would have given zero stars had this been an option.

I received a payment notification from Euro-Parking Collection PLC entitled "Offence for Non-Payment of Toll" in June, relating to a journey on the French autoroute in March. The toll was apparently for 1 Euro. Euro Parking Collection (EPC-PLC) then imposed a fine of Eur 90, reduced to Eur 10 if I paid immediately. After investigation it transpired that we had driven a short distance between two conventional toll autoroutes using a short section of one of the 'free-flow' toll roads which require pre-registration for payment using number plate recognition. No warnings that this was the case were displayed on the road we used. We paid all required tolls for the other two autoroutes.

I appealed to EPC-PLC who told me that I must pay them on line, but not whether this was just payment of the toll or the toll plus EPC-PLC's egregious penalty charge. To make the payment one has to register on their website and then log in, but having completed the registration form and noting that their webpage displayed a message that a confirmatory email had been sent to me, none was received. I phoned the company to be told that it could take several days for my registration to be evaluated before approval. One week later I had received nothing, so completed a second registration form - with the same absence of confirmation. Now two weeks later I am still unable to pay the one Euro toll, and do not know whether I will be obliged to pay the penalty, to which in my view we should not have been subjected.

I therefore visited the Aliae website (the company which owns the A79 autoroute) to see if I cojld pay them directly, but their automated response shows they have no record of our UK registration number or transit on their motorway.

This feels like harassment from two organisations (EPC-PLC and the French autoroute company) who seem to be able to operate outside UK law, and with impunity in terms of their incompetence and poor communication.

Epc plc des vrais escros, des bandits qui volent l’argent des gens par tous les moyens mise à leurs disposition. Ils n’hésitent pas à réclamer des amendes à des personnes qui ont la carte de stationnement pour personnes handicapées malgré la carte apposée sur le pare-brise dans une rue de Bruxelles, ils estiment qu’ils sont dans leurs bon droit, mais ils oublient que nous aussi nous sommes dans notre bon droit. Donc en résumé si vous croyez que vous pouvez faire ce qu’ils vous plaît, vous avez torts en long et en large.bande de voleurs…

Horrifying experience...

After paying a parking ticket, they refused to acknowledge it had been paid and kept sending letters with ever increasing fines and threats of debt collection. Scam artists just trying to steal peoples money.

And BEFORE you respond to this, i've already emailed you and waiting for a response. Let's see how they handle it, eh?

Losers! o.O

Fick en faktura på ett fordon som definitivt ine varit Norge under den tiden som står på fakturan.

I am a Danish tourist who drove through Hungary for the first time on 01/04/2026. I received TWO fines (Cases: 36022-101290706 & 36022-101290707) for not having an e-vignette on the M1 motorway.
There were NO signs, NO toll booths, and NO payment facilities at the border entry point at Hegyeshalom. As a foreign tourist, I had absolutely no way of knowing that I needed to buy an e-vignette in advance online.
I submitted a formal appeal which was REJECTED within days, with no real consideration of my circumstances as a tourist unfamiliar with Hungary's invisible toll system.
EPC is charging me over DKK 2,000 for a €15 vignette I didn't know I needed. This system is completely unfair to foreign tourists. I am now contacting the European Consumer Centre Denmark and Hungary for assistance.
Case reference: 36022-101290706 & 36022-101290707

Ich habe von Epcplc zwei Parkbussen aus Brüssel erhalten. Zuerst habe ich Einsprache gemacht, dass ich noch nie in meinem Leben in Belgien gewesen bin. Einspruch wurde abgelehnt, da es sich eindeutig um mein Autokennzeichen handle. Erneuter Einspruch mit Einforderung des Beweisfotos. Auf diesem ist eindeutig ersichtlich, dass es sich bei dem betroffenen Fahrzeug um einen Volvo mit einem EU-Kennzeichen handelt. Ich fahre einen Tesla, wohne in der Schweiz und wir haben ganz andere Kennzeichen als die EU. Wieder Einspruch mit entsprechender Begründung gemacht. Einspruch erneut abgelehnt, da es sich eindeutig um mein Kennzeichen handeln soll ?!? HALLO, AUFWACHEN, ich bin Schweizer und habe keine EU-Nummerschilder. Unglaublich, was für Dilettanten diese Fälle abklären. Ich habe nun zum letzten Mal Einspruch gemacht und werde jegliche weitere Konversation mit dieser Firma verweigern... Unglaublich, was mich das bis jetzt für Nerven gekostet hat.

J'ai payé ensuite j'ai contesté. Après 6 mois, j'ai reçu un courrier pour être remboursé sauf qu'il faut introduire mes coordonnées bancaires sur leur site. Le site ne vous donne aucune info concernant cette démarche. Donc du vol

Fick parkerings bot från ett land jag aldrig varit i, dessutom så är det på mitt släp som står obesiktigad på gräsmattan och stått där sen förra sommaren.

Fiffel och båg är vad dom här sysslar med!

J'ai reçu un premier rappel, puis un deuxième (majoré évidemment), pour une amende que j'ai pourtant payée et ce malgré ma réclamation faite en ligne sur leur site.
C'est d'ailleurs extrêmement compliqué de faire une réclamation en ligne, et il n'y a aucune confirmation de réception.
L plus amusant, c'est que j'ai été verbalisé une deuxième fois, le même jour et au même endroit, alors que j'avais payé l'horodateur !!!
EPC PLC sont des escrocs.

Réelle mafia ici, amende à 7h36, la zone est payante entre 9h et 17h. Seule réponse : erreur dans l'heure du contrôle. Aucune preuve, rien. Puis dossier clos car j'ai payé l'amende, a t on autre choix que de payer si on ne veux pas se retrouver devant les huissiers? Circulez il n'y a rien à voir
Scammers soutenus par l'institution

Extremely poor customer service and an incredibly frustrating experience.

I already had an active subscription/account that I believed would automatically cover this tunnel charge, so naturally I had no reason to think an additional manual payment was required.

To make matters worse, I live in Denmark and the notice letter arrived far too late due to international postal delays, meaning I did not receive it until after the payment deadline had already passed.

I contacted EPC multiple times and explained both that I had an active subscription and that the letter arrived late. Unfortunately, every response was automated or simply sent me back to the same contact route, making it impossible to speak to a real person or have the case properly reviewed.

Despite trying repeatedly to resolve the issue, I was left with no real support and eventually felt forced to pay the fine just to stop the repeated notices.

Very disappointing service and a terrible customer experience.

My God. It's inconceivable these illiterate people are in business. Sham or shambolic? Idiocy? You tell me. Here's the story... Toll of £3.52 not paid (unseen as we drove through the barrier). Fine of £7.22 issued. Paid £7.21 two days later not noticing typo. One penny missing -£0.01. New fine imposed 6 weeks later £53.54. Wrote sending all documents and proof of payment from bank statement via overnight Registered Post under Signature, asking how to pay the £0.01 due. Six weeks later I receive a letter telling me my payment was for another case number. Nope. Only one reference number. Sent another overnight Registered Letter under Signature with all documents highlighting in yellow the identical case number. No response. A month later, an updated fine issued for £169.79 Toll Violation Notice. Attempted to contact them via their portal using the case number and to upload the correspondence via zip - received an error message 'File cannot be accessed nor found, and could have been deleted'. Then tried to phone them, pressed the Option 1 for disputes - phone went dead. Came here and found an address for the company on this site, and sent a formal complaint again outlining all above and the zip file insisting I am told how to pay the penny. Three days later, I receive an email addressed to David Exxx Fxxxxly (where are you, David?). My case had been addressed and I should click the link to see the reply. Clicking gives me a page with the case number which requires my license plate number. Nope. It tells me to put in my number -again and again and again (with and without the UK spacing). Nope. Email gone back. I'm wondering if there's a case for harassment here even though it's occurring at the hands complete imbeciles. Anybody?

They claimed I had a date of contravention in the UK that was actually a date I was at home in the USA.
Any court would throw this claim out.

mi e' arrivata una multa dell'11/08/25 per mancanza vignetta peccato che l'avessi comprata.detto questo per non avere rotture e perche ' a distanza di 6 mesi la vignetta non ce l'ho piu'ho cercato di pagare con carta di credito ma e' praticamente impossibile da sempre errore
servizio pessimo....

Meine Freundin parkte am 10.7.25 mit meinem Auto Ungarn, ohne zu wissen, dass es sich um eine Kurparkzone handelt ... ich bekam Ende Feb.26 bekam ich eine "letze Mahnung" (137,90) das ist exteme Abzocke!! Das gleiche Vergehen kostet in Österreich knapp über 40euro! Wollt nachfagen ob meine am 7.3.26 getätige Überwesung geklappt hat! Ärgerlich ist, dass die auf dem Scheiben angebene Tel.Nr. nicht stimmt, und unter epcplc.com war auch kein Kontalt möglich!!

it is the worst company i have ever experienced. its completely fraud. They didnt send me any notice until i got a fine that three times higher than the original one.

Même problème rencontré par une personne âgée pour une infraction non commise en aout 2025. Courrier de contestation adressé a EPC PLC en vain car 1ere relance vient d'arriver. Donc maintenant courrier relatant les faits adressé au Procureur de la République.

j'ai reçu deux rappels de payement d'amendes pour stationnement à Bruxelles ! la 1ere est arrivée six mois après la date de stationnement ... je ne comprends pas et puis un rappel tout de suite ? j'ai douté de l'existence réelle de cette entreprise, ils ont l'air d'etre des faux - quelqu'un peut me prouver qu'ils ramassent vraiment les payement des contraventions ? c'est chelou cette histoire ... j'ai payé pour etre tranquille mais bon j'ai des doutes !

After struggling to contact the company for genuine guidance on how to pay a penalty, the only answers I have received is trough AI generated answers and no interest in working out ways of paying the penalty.

l get a payment 1 mouths ago. l have paid that after 1 mounth l get the same payment igen. i try to phonecall 5 times anyone didnt answer. i paid 23-1-2026.