I ordered some trainers for my daughters birthday They said they had been delivered but I still haven’t received them! Don’t want to know when contacted NEVER USE THIS COMPANY UNLESS YOU WANT TO G... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I've been using Etnies for over 30 years. LoCut has always been my favorite, but lately I've been using Jameson and Barge and I love them. One day, already over 40 yo and wearing my LoCut, I was appro... もっと見る
企業が回答しました
The product is good. The Scam fits true to size, looks good and performs well! Sturdy, comfortable and durability seems higher than some other mainstream brands. Etnies has done a good job maintaining... もっと見る
企業が回答しました
At 70 years old, and having never ridden a skateboard, I guess that I am far from etnies typical target market. How is it then, that I own over a dozen pairs of etnies (all without the "E" logo)? Thre... もっと見る
企業が回答しました
企業情報
当該企業による記述
Founded in 1986 for skateboarding, etnies was built on the passion, rebellion & courage to create what didn’t exist. Skateboarder performing a trick down stairs with spectators nearby. Pioneers from day one. etnies always wanted something bigger for skateboarding. Supporting the community, designing footwear specifically for skaters, while opening up doors and tearing down walls. Looking at skateboarding as our culture, home & place to belong, not a trend. etnies was shaped on the streets of Paris and Southern California, specifically for skating. From the beginning, our focus has been on pushing the culture forward by meeting the real needs of the people involved. Our roots run deep and every push we take stays true to what defines us. A pair of white and gray sneakers on a colorful pavement.Skateboarder performing a trick over a rail near parked cars. Skateboarder performing tricks on stairs, with a shoe and a person sitting. Legacy of firsts & a commitment to progress. When Natas laced up the first-ever pro model shoe, it redefined what was possible within skate footwear. When Stéphanie Person became a sponsored, she opened doors for greater diversity within the scene. When Elissa Steamer designed her signature pro model, she carved a path for future generations of women in skating. Innovation and progress fuel everything we create, always pushing whats possible. Action speaks louder than words, purpose drives everything we do. Skateboarding moves beyond our streets and it builds communities that drive change. From constructing free skateparks for underserved communities to introducing animal-friendly skate shoes ahead of the curve, every decision we make is with purpose. With over 2 million trees planted so far, our commitment to sustainability creates a lasting change where it matters most. Fog rolling over a lush green forest landscape. Person performing an ollie on their skateboard.Blue sneakers with text Built Different in bold above them. Durability & innovation define our approach. etnies are engineered for high performance and longevity, supporting skateboarders with the technology they need most. Our influence goes beyond the act itself — blending function with style for those who live this life, day in and day out. Legacy in motion. After decades of elevating the game, embracing diversity and making meaningful impacts — we’re going to keep moving forward. New projects, new designs — every new initiative builds on that legacy. Every milestone lays the foundation for the future of our community. Two skaters in an urban area holding their skateboards. etnies founder Pierre-André Senizergues inspects a white sneaker. A word from our founder: For nearly half a century, my passion for skateboarding has fueled everything we do at etnies. Each shoe we create is designed to help you push limits, express creativity, and strengthen our culture and community. We’re also committed to sustainability, ensuring our durable shoes tread lightly on this beautiful planet. Together, let’s make a difference while having a blast along the way! Merci for being part of this amazing journey! With gratitude, Pierre-André Senizergues Founder, etnies
連絡先
Place de l'Industrie 2, 1180, Rolle, スイス
- +1 530 550 9800
- customerservice@etnies.com
- www.etnies.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 87%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I love this brand
I love this brand, order few times for skate shoes marana and they are just so comfortable and solid

etnies からの回答
Quick delivery, Great Shoes
Quick delivery, and fantastic quality shoes. Etnies are consistently the most comfortable shoes I've ever had, and will keep coming back.

etnies からの回答
Je viens de commander sur le site
Je viens de commander sur le site, la livraison était rapide bonne pointure bon coloris rien à dire! Pour le coup je recommande les yeux fermés.

etnies からの回答
Website is great with great delivery
Website is great, delivery effective. Good quality shoes with a good delivery. 3 days later my shoes are on my feet!

etnies からの回答
I love the shoes and remember...
I love how beautiful and hard Etnies shoes are and I remember my girlfriend told me that she love to see my Etnies pullover on the sofa when I'm not there.

etnies からの回答
Bent on both (Et)knees
You guys have always been the best!! I have repped your brand since I was in like early middle school and i’m 38 now. People are always like “NO WAY ETNIES IS STILL AROUND MAN!!!” Well…damn right you are and i’m proud to still be part of the Etnies crew still. I love you dudes! Keep Knock Rocking Son!!!
- Alex Bett (To Defy)

etnies からの回答
This transaction took almost triple the…
This transaction took almost triple the time it did before nidecker bought etnies. Also, why is this in German??
Lost my order, didn't care
I ordered my shoes and shirt on Thanksgiving. It's now December 13th. I never received a tracking number or shipment confirmation. "Its Black Friday" I thought. I was patient. 9 days later I sent an email asking for an update and got shipping info the next day. These guys clearly lost my order. I still don't have it. The only correspondence has all been automated, even after I complained about not getting an apology or explanation. There are plenty of other shoe companies who actually care about the customer. I'm 100% done with etnies, es, thirty-two and emerica.

etnies からの回答
Never received my last order
Never received my last order after getting an email from Etnies claiming the item had shipped with a non-working USPS tracking #. Waited 3 days USPS still had no information. I emailed Etnies several times and 4 days later. I get a reply claiming they've had issues with USPS not showing any info but "most" items arrived within 2wks. They expect customers to believe this and wait 2wks while knowing their order will not arrive. I contacted USPS who confirmed what information Etnies gave me wasn't correct and Etnies only created a label, but never gave it to USPS. After emailing Etnies again to inform them of what USPS confirmed. Several days later Etnies reply still claiming the same story and offering no help. USPS stated they had no issue with their tracking information not working. USPS also stated the package would've been scanned at their local sorting facility along with each facility along the way and should've arrived by now. It was clear at this point Etnies never shipped my item..But I hoped Etnies would do the right thing and actually ship my item out. Instead they just ignore my emails. Now bare in mind I had just received my 2nd order from Etnies that shipped by USPS with a working tracking # that arrived 5 days after USPS received it. But this order has reached 10 days with no information on a package that would've been here days ago. But Etnies offered zero help from the beginning after taking my money. They have very poor customer service and clearly scam customers in several different ways. This was also a Christmas gift as well. I'm disputing this charge first thing Monday morning, Dec 1st making it 11 days since Etnies claimed it had shipped with no tracking information. I guess I just got lucky on my first 2 orders although the amount of money was less than this order. I will be filing a complaint with the BBB as well.. Companies like this need shutdown. Taking people's money while giving them the runaround causing a lot of unnecessary stress and time. Along with holding up people's money right here at Christmas while waiting on the charge to be disputed.

etnies からの回答
Terrible company
Terrible company! My husband bought me some trainers from the website but when they arrived they didn’t fit. We have tried to contact them 5 or 6 times now to try and get details of how to return them and get a refund. They have totally ignored us. I’m not sure what to do now as the shoes are useless to us and Etnies seem to be ignoring us. They shouldn’t be trading online if they do not have a robust returns service!! I’ve never known a company like it- avoid them at all costs!!!

etnies からの回答
Terrible quality and no interest from Etnies
I bought a pair of Etnies shoes from Schuh (UK) website and they started splitting along the canvas within one week. At a month old they have completely split and look like they have had a hard 2 years use! I contacted Etnies direct as I mistakenly thought they would be shocked and keen to rectify the problem. Instead I got a reply saying contact the supplier. No interest in the fact their product had fallen apart so quickly. Upon reading the reviews here I can now see they are probably perfectly aware of their quality issues. I’ve learnt my lesson though, first and last time I buy Etnies.

etnies からの回答
Filtering is a joke
This website is only good if you like browsing every shoe style and color to find your size. The filters appear to give the option of showing the color and size you're looking for, but when going to the product page, you'll find that the size you wanted isn't in stock. Plus, only garbage looking shoes or random sizes are available and on sale. This has been my experience for the past year - prior to that, prices and selection were good.

etnies からの回答
Schlechter Kundendienst
Sehr aufwändiger Prozess bei Rücksendungen und der Kundendienst antwortet entweder mit KI (AI) oder liest die Fragen nicht korrekt. Sehr schlechter Service.

etnies からの回答
Delay in shipping and incompetent customer services.
Never assume because they are a well known brand name that the shopping experience with Etnies will be reliable and efficient! I assumed this and chose to buy the trainers I wanted direct from them rather than another site with cheaper shipping. It's been a terrible experience. Customer services have been incompetent and though apologetic for the "stress and confusion" they admit to causing me and the delay in shipping from their warehouse "outside of their usual dispatch window". They say,"That kind of hold-up isn’t the standard we aim for, and we apologize for the inconvenience". However, they will not refund my shipping costs or help me in any way! Don't buy from them!

etnies からの回答
Now they’re lying about giving away…
Now they’re lying about giving away free shoes when you buy accessories. I got an email on this today, had a look and it turns out (massive surprise), you need to buy shoes and get a free accessory (or whichever is cheaper which is clearly the accessory…) horrible people.

etnies からの回答
Terrible customer service.
Terrible customer service.
PayPal accidentally overrode my address with an old address and I contacted them before the goods left and they wouldn't update.
I spent three days working with usps and they said etnies could have updates from their business account from the start.
I like the shoes but their customer service was so shit.
I ended up having to find someone who lives in LA to intercept them off the doorstep. Usps would only take the update from the shipper and etnies kept respind8ng I had to deal with it.
I know I should have double checked the address in the first place but they were no help at all. Not skating etnies again after this batch.

etnies からの回答
Beware of this thieving company-DON`T BUY!!!
Beware of this thieving company- working with Niedecker.
Beware of this company! Caveat emptor.
They forcefully shipped mistakenly bought goods, I returned them intact, and they refused to refund me in bad English, all the while keeping my money and returned goods at the same time. Dishonest and thieving company. Had to fight them via Paypal to get my money back, won eventually. Awful.
Date of experience: February 27, 2025

etnies からの回答
Niks geleverd
Bestelling bijna 2 maanden geleden gedaan. Niks geleverd. Geen contact op welke manier dan ook. Geld weg.
Geheel geen service.

etnies からの回答
Geen service
De schoenen werden nooit geleverd en ze weigeren een terugbetaling te doen. De service is nul.

etnies からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。






