BEWARE – do NOT use Hotelsone.com (also known as Eurobookings) to book any hotel. They will bill you for the hotel even after telling you the reservation request failed. Also, they intentionally mak... もっと見る
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Leider nach unzähligen Versuchen Kontakt aufzunehmen ( Mails , Kontaktformular , telefonisch immer besetz Zeichen ) gescheitert . Finde es wirklich sehr schade, hätte gern mein Haus über ihre Plat... もっと見る
Site de réservation qui travaille en partenariat avec (entre autres) expédia. Ces gens disposent d’un service annulation géré par un robot… qui ne fonctionne pas. Malgré les preuves apportées... もっと見る
Ayant réservé depuis plusieurs jours et ayant eu confirmation par e-mail, j'ai été fortement étonné qu'arrivant à l'hôtel mon nom était absent de leur fichier de réservations. J'ai du représente... もっと見る
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booked with Euro booking com Ltd.
I booked with Euro booking com Ltd.
Told taxi lift me at my home great distance to airport..etc list goes on dirt cheap,,confirmation of my piolgrimage no dates ..no.date confirmation notice scanned highlighted in black. no reservation in hotel. everything going to be paid in a cheap price everything inclusive,,, told no worries no worries etc..paid one part payment to send second part in months time. all very avasive, wait wait until on week departure time.for ticket OR HOTEL.. NO word of private taxi I was promised..all so stresful.. went to my bank today it is all a scam,,scammers now being dealt with the fraud team..no not use this company,, these are all real and true reviews.
Service incapable de fournir une…
Service incapable de fournir une facture, que ce soit sur le site ou par téléphone. Mieux vaut reserver les hotels en direct.
SCAMMER AND FRAUD ALERT…
SCAMMER AND FRAUD ALERT…
Never use this company or Hotelsone.
They took payment although it was pay on arrival at the hotel. The hotel had no record of my booking. I never received an email confirmation from Eurobookings and they refuse to refund their mistake.
You can raise a disrupt resolution with your bank against unauthorised payment and report this company. They need to be stopped.
Total scammers
Total scammers. AVOID. I thought I was making a direct reservation with the hotel. Site kept crashing and process never concluded. As I'd had no confirmation email, I gave up and booked using another bookings company. I now find they have charged my card for the booking, so I've paid twice for the same stay. Reading other reviews it seems not worth trying to recover my money. Do not use!
Never ever use this company
This company is a total fraud. I went on what I thought was the hotel Bellagio website to make a reservation which was 10 months into the future. They did a good job of disguising that I was not on the Bellagio site. Lo and behold the reservation was through this company which did not make it clear that the payment (total amount for the stay) was non-refundable, until I printed the reservation. When I immediately called to see if I could change it to a refundable reservation they refused. They further cancelled the reservation with the hotel since they said by disputing the charge I was the one cancelling. When I called them the CSR admitted that they were the ones who cancelled the reservation with the hotel. I asked to have the reservation reinstated, but they refused. The hotel was of no help either. So now I'm out the money and have no reservation. They were downright nasty when I called them to try to come to a resolution. From now on I will only call a hotel to make a reservation. My advice is to triple check to make sure you are on the website you intended.
Fraud!!
Fraud!!! Called 5 different numbers to get hung-up on, transferred, put on hold. Thieves!!!! Cancelled and was told need to get a waiver from the hotel. THIS IS A COMPLETE LIE. Spoke with hotel owner and they do not hold wavers from booking agents. These people are scammers who cheat, lie and steal.
Avoid Eurobooking Scam!
Apparently you may be using Eurobookings when you think you are using Travelocity. They have a different cancellation policy than Travelocity and if you miss their window of cancellation they have 0 customer service to help you. It's a nightmare. I've been crying for 2 days for losing money I don't have. Avoid this scam! Book directly with a hotel!
cybersquatting/parasitisme Eurobookings/HotelsOne
cybersquatting : les avis trustpilot sur cette société sont renvoyés vers le site de eurobookings! Idem pour la chaîne ASR. Parasitisme, mange 20% de commission en échange d'un service de m..e, incapable de fournir directement une facture, il faut la demander par téléphone... Cousin/frère de HotelsOne de sinistre réputation !
Fraud
Do not trust the reviews => lots of fake reviews here to incite people to trust them. But look at the numbers.
Most likely working in collab with eurobooking.online to scam people, just check the whois domain name. Although the website looks old, it is recently registered. So beware, all of this is part of a very elaborate scam.
I have lost quite some money with them, but I have learned a hard lesson. I have also reported them to the authorities, I hope they shut them down soon to prevent more people from falling in their elaborate deceitful schemes.
Leider nach unzähligen Versuchen…
Leider nach unzähligen Versuchen Kontakt aufzunehmen ( Mails , Kontaktformular , telefonisch immer besetz Zeichen ) gescheitert .
Finde es wirklich sehr schade, hätte gern mein Haus über ihre Plattform präsentiert.
Vielleicht klappt es ja nach meiner heutigen Mail ???????
Wirkt alles zusammen nicht ganz seriös.
Beware of Expedia/Eurobookings
I made a reservation I thought through Expedia. Never got a confirmation. My credit card statement arrived with two separate reservations. Called Expedia. They said they had no record. Called hotel. They gave me two reservations they received through Expedia. Called Expedia again. They disconnected twice. Went online. Spent an hour on chat. Only to be told the reservation was made through Eurobookings ;I never heard of them. Still trying to get one reservation cancelled. Tried their customer service. Can’t get help without a reservation number which I don’t have. DONT YSE EXPEDIA .
Reservación pagada no aceptada por el…
Reservación pagada no aceptada por el hotel misión palenque en México, nunca recibí un aviso de que este hotel no estaba afiliado a eurobooking o Expedia...eso si me cobraron ..pésima experiencia..aunque ya me hayan reembolsado.
MISLEADING- TERRIBLE SERVICE
very misleading, I thought booked through hotel directly.
This company is now affiliated with Expedia and I cannot believe the level of bad service. No stars if could !
I have made over 10 phone calls to either Eurobooking or Expedia and neither can issue a tax invoice which needed as a business booking. DO NOT USE. The calls are to the US/Phillipines and so expensive, they put me on hold for a long time and even cut me off. They told me they had no complaints department and the supposed supervisor who gave their name full name as AR did not even know if they had a governing body regulating them ! I am disgusted at the way this company is allowed to still carry on without consequence. DO NOT USE
I thought I was booking with the hotel directly…
I thought I was booking directly with the hotel. Clicked on the book reservation on the hotel website and booked my reservation. I never received a confirmation email from then. Called the hotel to make sure I had the reservation and that they would accommodate my requested needs and was told my reservation was for 1 night and not the 2 that I was planning. Hotel gave me Expedia's name as the company who I booked through. As of this writing, I do not know what my charge will be for this 1 night stay but my little get away has been spoiled now. All my plans need to be changed. I don't want to take the chance of not showing up and getting booked for the room anyway.
I accidently went through this website and it was terrible
I thought I went to a specific hotel site to book a room and somehow got redirected to this website. I ended up paying $90 more per night (2 night stay) for my wife and I. Also I never received a confirmation email prior to my departure. When I asked the hotel front desk about why the price was so much more than they listed they printed a receipt which said I booked on Expedia. I checked my Expedia account and their was no booking listed for this hotel. After multiple calls to Expedia they transferred me to this eurobookings and they said they were a "partner of Expedia". If they are a partner why didn't that hotel show up on my Expedia account? Well it's a ripoff and I'm going to cancel my Expedia account and I do not recommend this site whatsoever.
El peor servicio que he tenido nunca
El peor servicio que he tenido nunca. Me vi obligado a usarlo por una reubicación de alojamiento. Y ahora se NIEGAN (dicho por ellos) a darme una factura del importe pagado. No dan ningún tipo de documento que acredite oficialmente cuanto cobraron (que por cierto fue un 20% del importe del hotel final).
Se escudan en que son de USA y no tienen que cumplir las normas de otros países en los que operan (que sí tienen que hacerlo) y si no estás de acuerdo usa abogados.
Indignante.
great website
great website. u find all the information needed, a lot of variety of places listed. just that the website was a bit slow for me
Works perfectly
Tarif non-remboursable remboursé
J'ai réservé un hôtel avec un tarif non remboursable. En raison de la situation exceptionnelle de confinement COVID-19, j'ai été contraint d'annuler ma réservation. Les mails échangés avec l'hôtel et son partenaire Eurobookings ne me rassuraient pas quant à un éventuel remboursement. Agréable surprise quelques semaines plus tard, j'ai été remboursé intégralement, Eurobookings ayant apparemment assoupli ses conditions d'annulation en raison des mesures gouvernementales prises dans le cadre de la lutte contre le coronavirus COVID-19. Je regrette seulement que leur communication m'a laissé craindre trop longtemps un non-remboursement. Néanmoins je remercie Eurobookings pour la solidarité qu'il a manifesté dans cette crise sanitaire.
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