Evans Halshaw - Citroen Doncaster レビュー 

472
TrustScore 5段階評価の4.5

4.4

Wheatley Hall Road, DN2 4PE Doncaster, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ryan Winson was our sales rep a very knowledgeable guy who answered all of our questions that we threw at him he even followed up with a courtesy call the day after collection just to see that we were... もっと見る

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5つ星のうち5の評価

Visited the Doncaster site after finding a possible purchase online. Ryan was the guy who helped us locate it. A nicer fella you couldn't wish for . Helpful , informative and very patient . We bou... もっと見る

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5つ星のうち3の評価

Very expensive compared to regular repair shops. I wasn't happy that my wheel locking nuts were left rolling about on the front seat instead of putting them back inside the plastic case which they had... もっと見る

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5つ星のうち5の評価

First class customer service from dedicated members of staff, who are not only welcoming, but very professional in the way they spoke and dealt with me. Only people who enjoy their work can give th... もっと見る

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企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

4.4

優良

TrustScore 5段階評価の4.5

472件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(472)

過去12か月のレビュー数: 5,156

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Helped

Great helped when i needed it

2026年7月7日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hello Veronique,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen Doncaster Customer Services

5つ星のうち5の評価

Great service

Just very organised from start to finish

2026年7月3日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hello George,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Citroen Doncaster Customer Services

5つ星のうち1の評価

Bad after care will not use too buy…

Bad after care will not use too buy another car!!

2026年6月26日
自発的なレビュー
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hello Julie,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Excellent service from start to finish

Excellent service from start to finish. Nothing was too much trouble.

2026年6月26日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Straight forward simple

Straight forward simple

2026年6月24日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hello Vince,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

My sales executive Adam was very…

My sales executive Adam was very friendly and helpful, made the process very simple and relaxed

2026年6月25日
自発的なレビュー
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hello Adam,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Very friendly staff

Very friendly staff, always available for any queries

2026年6月25日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Great service all round!

2026年6月23日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hello Kelly,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち3の評価

A courtesy car with no petrol and the…

A courtesy car with no petrol and the complimentary vehicle wash not done.2

2026年6月22日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hello Mick,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services

5つ星のうち1の評価

No parking for customers

Parking for customers should be available
When given a time for delivery they should not keep people waiting 29 minutes .Simarly they should locate the completed car for collection and not keep customers waiting again

2026年6月22日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi Gail, I'm so sorry to hear that you haven't been contacted in regards to your ongoing complaint.
Please email us with your details to help@evanshalshaw.com and we will ensure that you are contacted back.
Again, I do apologise for any inconvenience this may have caused.
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Service

easy process from start to finish. only thing i would say was I wasnt told a courtesy car would be an additional amount

2026年6月15日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hello Tracey,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち4の評価

Parking there as noted

Parking there as noted, is a nightmare. Servicing of the vehicle is very good.

2026年6月10日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hello Graham,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Job done as described (a re-call).

Job done as described (a re-call).
Staff very helpful, even though I turned up late, due to traffic.

2026年6月10日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hello Sab,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち4の評価

Vehicle recall service

My vehicle was dealt with very proffessionally and the after service video and reports most helpful

2026年6月11日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hello Paul,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Evans Halshaw Brand Customer Services

5つ星のうち2の評価

Very poor service from service desk,and…

Very poor service from service desk,and no car wash when car has had full service

2026年6月9日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi Peter,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Very polite…

Young lady at reception was very polite and friendly

She was very knowledgeable about the process for safety recalls and explained it for me

2026年6月10日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hello Steve,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Adam was great

Adam was great, fully explained everything, made sure everything was perfect. Very professional and friendly

2026年6月5日
自発的なレビュー
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi Dylan,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Adam at Dealership
Have a lovely day!
Evans Halshaw Citroen Doncaster Customer Services

5つ星のうち1の評価

There customer service is the worst i…

There customer service is the worst i have ever experienced. And do not even contemplate paying a deposit to hold a car it takes forever and a day to get back to you. Even the head office do not reply to any emails either so i suggest go somewhere else. Apart from Kian who did try his hardest for me. Also if i could of done i wouldn't of give any stars.

2026年5月15日
自発的なレビュー
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi Wendy,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Good experience from start to completion

Good experience from start to completion

2026年1月6日
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hello Brian,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち1の評価

I started financing a car from Evan…

I started financing a car from Evan Halshaw Doncaster in June 2025 and was told the car had just had an MOT and servicing it had done 19,345 miles when I got it. 3 and a half months later the breaks started making a grinding noise so I rang the garage and they said they couldn’t get it in for 2 weeks, I need the car to get me to and from work with working in A&E public transport doesn’t always work around shifts, I took it to my local garage instead and it needed both new break pads and discs on the back wheels as they was ‘metal to metal’ this cost me an extra £200+ to get changed even though when I gave my old car as a part exchange I was told they’d need to take some money off the value of it because it’ll need new break pads but can give me a car at full price with near metal to metal breaks and no mention to me that they will need changing soon. A couple of weeks later when I’d thought more about it I checked the MOT certificate to see if there was any advisories about the breaks and there wasn’t but I did notice that the mileage on the certificate was saying 31,141 miles which is wrong I then rang the garage and told them about it and they said it could take 6 weeks for it to get changed which was fine. Fast forward and multiple phone calls to chase it with the garage and a phone call to Evan Halshaw Gainsbrough (where the certificate says the test was done) who told me they had no record of ever having the car, I finally had an email in march (after I mentioned trading standards) asking for the document reference on the V5 form because DVSA was needing it and I sent that over. Then again I had no more updates and still no change on the MOT certificate. Fast forward to now 2 weeks away from my next MOT being due where the mileage is going to be lower than the first one which will then have a mileage discrepancy and could cause problems for me when coming to sell the vehicle and still not a word from the garage about sorting the problem. I most definitely will be returning the vehicle at the end of the finance if it doesn’t get sorted so that it wouldn’t be my problem to sell with the discrepancy.

2026年5月31日
自発的なレビュー
Evans Halshaw - Citroen Doncaster ロゴ

Evans Halshaw - Citroen Doncaster からの回答

Hi Zailie,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Evans Halshaw Citroen Doncaster Customer Services

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