Evans Halshaw - Citroen Rotherham レビュー 

373
TrustScore 5段階評価の5

4.8

Riverside Way, Sheffield Road, S60 1DS Rotherham, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had my problem sorted very quickly and efficiently by the girls,Lisa and jasmine .They are a credit to the Ritherham branch and I can't thank them enough for there efforts. Yours sincerely Stephen... もっと見る

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5つ星のうち5の評価

Great customer service, kept informed all the way with emails, automated status apps. Amenities excellent and quick turnaround. Very happy with the team, thanks for all you did.

企業が回答しました

5つ星のうち5の評価

Steve was so helpful from the moment I called to enquire about the car to the moment I purchased it. He took time to explain all finance options and show me all of the rigorous checks the car had bee... もっと見る

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5つ星のうち1の評価

Rang twice yesterday about a Fiat Panda for sale on Autotrader. I initially wanted the delivery costs and the sales manager said he would check if the vehicle was still in stock. No call back. Rang ba... もっと見る

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企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

  • Riverside Way, Sheffield Road, S60 1DS, Rotherham, 英国

  • 01709 820555

4.8

優良

TrustScore 5段階評価の5

373件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(373)

過去12か月のレビュー数: 5,397

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

excellent sales experience

Max was the sales adviser I dealt with. He was extremely helpful and even though he was new to the post gave off confidence. He sought out answers for me and was able to get me the car I wanted. Communications were always clear. Would highly recommend this showroom as all advisers were helpful making car buying a pleasure. Many thanks
😊

2023年11月1日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hello Lisette,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Max.

We hope to be of service to you again!
Evans Halshaw Customer Services

5つ星のうち5の評価

Helpful, knowledgeable and trustworthy staff.

Staff are helpful, knowledgeable or always prepared to find out the answer to queries. Appointments are well timed and I have confidence in the workmanship. I prefer to deal with the Rotherham staff than call centre staff.

2023年11月9日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hello Ann,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

5つ星のうち5の評価

The Best!

As a woman I absolutely hated going to the garage on my own. However, coming to evans halshaw rotherham has complely made me feel at ease. Lisa in the service team is absolutely amazing.
Friendly, reliable and trustworthy.

2023年11月6日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答



Hi Miss Walsh,

Thank you so much for taking the time to review your experience with us.

We are absolutely thrilled that you have rated us so highly!

Kindest regards,
Evans Halshaw Customer Services

5つ星のうち5の評価

This is the second time I have been…

This is the second time I have been sold a car by Laura and honestly she is great not pushy explains everything
Also did follow up with a courtesy call just to see that everything was ok would highly recommend her

2023年11月6日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Maureen,

Thank you for taking the time to leave a positive rating.

It's great to hear such positive feedback and we will ensure that this is shared with Laura. We really appreciate your recommendation and hope to see you again!

Have a lovely day,
Evans Halshaw Customer Services

5つ星のうち5の評価

I picked up my used car yesterday from…

I picked up my used car yesterday from Evans Halshaw Citroen Rotherham branch (Sunday 29th October 2023), having pre booked my appointment. The salesman Max Armstrong pre-sent all of the relevant documentation / URL links during the previous week to speed up the process and to make me aware of the various options available for the car (purchase options, warranty offers, protection cover etc.). The transaction went smoothly, Max knowledgable and provided all answers to my questions and concerns. Drove the car away after a couple of hours and Max called me afterwards to ask how the car was driving. Excellent service and will use Evans Halshaw again.

2023年10月29日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi

Thanks for the review.

I am very pleased to hear that Max provided you with a 5* experience!
I will ensure your feedback is passed onto Max and the leadership team so they know what a great job they are doing!

Thank you again and enjoy your new vehicle!
Evans Halshaw Customer Services

5つ星のうち5の評価

Excellent service

Excellent service
Salesman Joe white was very efficient and helpful .We liked how he listened to what we wanted and helped make it happen.He was patient and understanding.. a nice honest guy who didn’t pressure us .
The service from them was very good and I now have a lovely new car .

2023年10月30日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Viki,

Thank you for the great review!

We really appreciate you taking the time to feedback your experience with Joe.

We look forward to welcoming you back,
Evans Halshaw Customer Services

5つ星のうち5の評価

Pleasure to visit.

Staff always polite and give information,survey and job done while i wait.Car cleaned and valeted.All good.

2023年10月18日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hello James,

Thanks for the great rating!

We are always happy to help.
Evans Halshaw Customer Services

5つ星のうち1の評価

Bought a car from these and paid for…

Bought a car from these and paid for some extras scotchgard and did a test when I got home with water on the seat it went straight through did not do what it should do took car back and the salesman said it had been don but it hadn't he said things happen they just like taking your money and not giving the goods you pay for they are just scam you out of your money

2023年10月2日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Josephine,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Evans Halshaw Customer Services

5つ星のうち5の評価

Lisa on service desk always helpfull…

Lisa on service desk always helpfull and goes above and beyond to help and all the staff are really friendly

2023年9月12日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Zoe,

Thank you so much for reviewing your recent experience with Evans Halshaw.

It’s great to hear you’ve had a positive experience.

Take care,
Evans Halshaw Customer Services

5つ星のうち5の評価

Vehicle was ready when they said it…

Vehicle was ready when they said it would be. Van was valeted, which was a nice touch again, thank you!

2023年9月22日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Steve,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

5つ星のうち5の評価

Lovely staff and so friendly

Lovely staff and so friendly espically with my little boy who got speical needs, kept me updated about what was going on with car and when the parts where in and booked my car in straight away, thankyou to laura, lisa, john and all the boys in the garage for everything, forever greatful, would 1000% recommended going here for a car, amazing customer service, Thankyou again!

2023年9月27日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hello Chloe,

We love receiving positive feedback and we appreciate your positive review of your recent visit to the Citroen dealership in Rotherham.

We hope you'll consider us again in the future with your automotive needs!

Evans Halshaw Customer Services

5つ星のうち5の評価

Citroën Service

I feel confident that Citroën at Evans Halshaw are efficient and trustworthy.

2023年9月25日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Eve,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

5つ星のうち5の評価
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Jack,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

5つ星のうち5の評価

excellent service and quality…

excellent service and quality experience from Laura big thank you for your service

2023年8月15日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi,

Thank you for reviewing us!

Laura will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

5つ星のうち5の評価

New car

Very helpful staff very nice environment
To do business in I’ve bought my last 4 card from here all my mot done here

2023年8月25日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Jason,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Evans Halshaw Customer Services

5つ星のうち1の評価

Charged for non-existant oil change

Charged for oil change and then oil light came on 4 days later with dipstick below minimum level.

2023年8月15日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Simon,

We are so sorry to hear about this, we do appreciate this isn't what you expect and can assure you that this isn't the service we aim to provide.

Please email us at service.followup@pendragon.uk.com and we can assist with this further.

Thank you,
Evans Halshaw Customer Services

5つ星のうち5の評価

Adeeb was brilliant through the whole…

Adeeb was brilliant through the whole process of purchasing my car. Very friendly and helpful.

2023年8月20日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hello,

A big thank you for leaving a 5* review for Adeeb.

Have a lovely day!
Evans Halshaw Customer Services

5つ星のうち5の評価

The service reception lady was…

The service reception lady was extremely helpful and kept me informed. Service Mot carried out very efficiently at a good price.

2023年8月7日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Graham,

Thank you for taking the time to leave us this positive review!

It’s lovely to see you had a great experience with us!
Evans Halshaw Customer Services

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