Evans Halshaw - Citroen Rotherham レビュー 

373
TrustScore 5段階評価の5

4.8

Riverside Way, Sheffield Road, S60 1DS Rotherham, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had my problem sorted very quickly and efficiently by the girls,Lisa and jasmine .They are a credit to the Ritherham branch and I can't thank them enough for there efforts. Yours sincerely Stephen... もっと見る

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5つ星のうち5の評価

Great customer service, kept informed all the way with emails, automated status apps. Amenities excellent and quick turnaround. Very happy with the team, thanks for all you did.

企業が回答しました

5つ星のうち5の評価

Steve was so helpful from the moment I called to enquire about the car to the moment I purchased it. He took time to explain all finance options and show me all of the rigorous checks the car had bee... もっと見る

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5つ星のうち1の評価

Rang twice yesterday about a Fiat Panda for sale on Autotrader. I initially wanted the delivery costs and the sales manager said he would check if the vehicle was still in stock. No call back. Rang ba... もっと見る

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企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

  • Riverside Way, Sheffield Road, S60 1DS, Rotherham, 英国

  • 01709 820555

4.8

優良

TrustScore 5段階評価の5

373件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(373)

過去12か月のレビュー数: 5,349

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great experience Erikah was so nice and…

Great experience Erikah was so nice and helpful with the purchase of my new car I would definitely recommend going there to purchase a new Citroen

2024年12月14日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Julie,

Thank you for your kind review.

We are thrilled to hear you had a positive experience and appreciate you highlighting Erikah's excellent service.

Evans Halshaw Customer Services

5つ星のうち5の評価

Wonderful staff

Wonderful staff, friendly and informative. Kept me in the loop as I left the car there. Received a video as well as straightforward information on the cars condition and the whole process seemed streamlined. I would definitely recommend.

2024年12月9日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you had a positive experience and that you found our staff to be friendly and informative.

We appreciate your feedback and are glad that you found the process to be streamlined.

Evans Halshaw Customer Services

5つ星のうち5の評価

Easy booking of first car service

Easy booking of first car service . Completed within their estimated time slot and my car was washed and hoovered inside too Lovely , friendly staff at E H Citroen Rotherham

2024年12月2日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Louise,

We are delighted to hear that you had a positive experience and that you found our staff friendly.

We appreciate your feedback and are glad you were happy with the service you received.

Evans Halshaw Customer Services

5つ星のうち5の評価

Lisa makes the visit painless when…

Lisa makes the visit painless when paying for repairs

2024年11月25日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi,

We're thrilled to hear you had a positive experience.

We appreciate your kind words about Lisa.
Evans Halshaw Customer Services

5つ星のうち5の評価

A reliable efficient service

An efficient and helpful service carried out to a high standard

2024年11月19日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Robert,

Thank you for your kind words.

We're delighted to hear that you were pleased with the service you received.
Evans Halshaw Customer Services

5つ星のうち5の評価

Friendly and helpful staff

Friendly and helpful staff

2024年11月18日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Gail,

It is wonderful to receive such a positive review!

All the best!
Evans Halshaw Customer Services

5つ星のうち5の評価

Excellent experience.

I purchased a Ford Puma yesterday and I just had to leave a review because I was so happy with the service I received. I was helped by Max and he was so chill and down to earth. He wasn't smarmy or creepy as some salesmen can be.
I'm autistic and have ADHD and I struggle with things like this. He was understanding and he explained everything in a way that I was able to take in so I felt comfortable and didn't feel out of my depth.

Hold onto him. He's a good salesman.

Thank you Max, get them to promote you!!

2024年11月15日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hello Jodi,

We're thrilled to hear about your positive experience with our team!

It's wonderful to know that you felt comfortable and understood throughout the process.

We're so glad you found Max to be helpful and approachable.

We appreciate your kind words and will be sure to pass them along.
Evans Halshaw Customer Services

5つ星のうち5の評価

Friendly helpful staff, very obliging and courteous.

Friendly helpful staff, the work was carried out in a professional manner, in a reasonable time scale. A courtesy car was provided, which was appreciated. My car was cleaned, which was unexpected but greatly appreciated.

2024年11月1日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Peter,

Thank you for your kind words.

We are delighted to hear that you had a positive experience with our service.

We appreciate your feedback and are glad you found our staff friendly and the work carried out professionally.

Evans Halshaw Customer Services

5つ星のうち5の評価

The Motability rep (don't think I am…

The Motability rep (don't think I am allowed to mention her by name on here) is fantastic. Very approachable, helpful and friendly and the atmosphere of the showroom is very welcoming, unlike the dealership at Mansfield we originally went to which comprised of young males in suits messing about and listening to rap music at inappropriate volumes.

We are so glad we found the Rotherham dealership and have always received first class, 5 star service here.

2024年10月14日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi,

Thank you for your kind words about our team and the welcoming atmosphere at Citroen Rotherham.

We are delighted to hear that you had such a positive experience with us and that you found our Motability representative to be so helpful.

We appreciate your feedback and hope to see you again soon.
Evans Halshaw Customer Services

5つ星のうち5の評価

I'll keep coming back

Friendly, helpful staff who always go out of their way to provide great reliable service.

2024年10月24日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Joanne,

Thank you for your kind words.

We are delighted to hear that you had a positive experience.
Evans Halshaw Customer Services

5つ星のうち5の評価

Pleasant staff

Pleasant staff, good job done, nice coffee

2024年10月10日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hello,

We always appreciate positive reviews!

Thank you, and happy motoring!
Evans Halshaw Customer Services

5つ星のうち5の評価

Garage did very well regarding service…

Garage did very well regarding service to myself and car. Collected from my home due to my inability following fracture and surgery. Car returned looking very smart. Thanks

2024年10月7日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Alan,

Thank you for your kind words.

We are delighted to hear that you were happy with the service you received.

We strive to provide our customers with a helpful and convenient experience.

Evans Halshaw Customer Services

5つ星のうち5の評価

Citroen Rotherham

Great customer service as always

2024年10月1日
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Andrea,

Thank you for your kind words - we're glad to have been of service!

Take care,
Evans Halshaw Customer Services

5つ星のうち5の評価

Excellent service

Laura Hartley was brilliant. I've been using evans halshaw for a few years (Sheffield then Rotherham) to purchase my cars and Laura provided the best customer service i have experienced to date. She kept me fully informed all throughout the purchase and definitely went the extra mile. Would definitely recommend buying a vehicle through Laura.

2024年9月9日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hello Stephanie,

Thank you for your kind review.

We're so pleased to hear that you had a positive experience with Laura.

We will ensure that your feedback is shared with her, as she'll really appreciate it.
Evans Halshaw Customer Services

5つ星のうち5の評価

Great service good clear information…

Great service good clear information about the results of the service, really recommend this garage...for good service and good range of cars to buy.

2024年9月7日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Dean,

We work hard to provide a positive experience for our customers, we’re happy to hear we met your expectations.

Evans Halshaw Customer Services

5つ星のうち5の評価

Jo was excellent with mum and dad from…

Jo was excellent with mum and dad from start to finish he sorted all paperwork car trade in and handover very professional
Mum and dad were very pleased with there new Nissan 2022 even sent me a email to say everything was done with ease
Well recommend this dealership and Jo

2024年9月7日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Andy,

A huge thanks for taking the time to rate your recent experience with us.

Jo and the management team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

5つ星のうち5の評価

Excellent fantastic amazing 👏

I have been ordering my car from the rotherham one only for the past 6 years! Even though from Sheffield, had a bad experience bad customer service and rudeness from the manager at sheffield but rotherham ones are amazing polite considerate and the manager personally comes to speak to you which is always a great thing to do knowing your being looked after , even when you book in for mot service to reception all are incrediblely professional polite and have gone out of there way in the past to help and assist with my queries many thanks to you all, keep it going! Your all stars so not keft it for individuals as your all part of a amazing team!

2024年2月3日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Shameen,

Thank you for your kind words and for highlighting the positive experience you've had with our Rotherham dealership.

We appreciate your loyalty and are glad to hear that you've consistently received excellent service.

We're committed to providing a positive experience for all our customers, and we'll share your feedback with our team.

Evans Halshaw Customer Services

5つ星のうち1の評価

Terrible service for £16,000

I seen the car online and made some enquiries I was told the car was in very good condition and they would send a personalised video of the car. The video arrived very quickly the salesman walked around the car he pointed out a scratch on the car and I was told it would be fixed before the sale of the car and there were no other marks or imperfections only a few age related small marks ie stone chips etc, and car was in very good condition. I was going to get the car delivered as I live 178 miles away from the branch so I payed £599 deposit and it was going to be £248 to get it delivered. I decided to travel down from Scotland to the branch and just drive the car home instead of getting it delivered, on arrival at the branch I walked around the car and noticed a few imperfections here and there but the biggest one was on the driver's side wing the paint was bubbling in two spots around an inch and a half each spot there was a dint in the driver's side door and the passenger side door had been sprayed at some point, as there was over spray on the inside door check. This had not been pointed out on the video. I pointed this out to the sales manager and was told that they would not be fixing these issues and there was no discount to be had on the car for me to get them fixed myself, he explained that the car was bought from a closed down dealer and there was no room for movement on the price and he was very sorry for me travelling all that way and not buying the car. I asked him what would have happened if I had taken delivery of this vehicle and wanted to return it as you get 14 days to do this and was told that I would have to return it at my own expense. I am so glad I changed my mind and travelled down to see this vehicle I won't be using Evans Halshaw, again as you don't expect to get this type of service from a so called trusted dealer.

2024年8月8日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Mr Gracie,

We understand your disappointment and frustration with the discrepancies between the online description and the actual condition of the vehicle.

We strive to provide accurate and transparent information about our vehicles, and we regret that this was not the case in your experience.

We value your feedback and will use it to improve our processes and ensure that our customers have a positive and trustworthy experience.

Evans Halshaw Customer Services

5つ星のうち5の評価

very pleasant ,informative and helpful…

very pleasant ,informative and helpful experience every step of the way from Laura and all the team at the Rotherham branch.

2024年7月10日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Stephen,

Thank you for the great review and the feedback for Laura.

We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services

5つ星のうち5の評価

Great as always

I always bring my car here for a service, the customer experience is fantastic and I cannot recommend then enough.

2024年7月31日
自発的なレビュー
Evans Halshaw - Citroen Rotherham ロゴ

Evans Halshaw - Citroen Rotherham からの回答

Hi Ben,

Thank you for your kind words.

We're so glad you had a great experience.
Evans Halshaw Customer Services

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