Evans Halshaw - Ford and MG Hull レビュー 

178
TrustScore 5段階評価の4

3.8

Priory Way, HU4 7DY Hull, England, GB


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5つ星のうち5の評価

I have recently purchased an MG4 from MG Evans Halshaw in Hull. The sales guy Simon Hewitt was great to work with, ensured I had a good experience all the way through, making time for me to test drive... もっと見る

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5つ星のうち5の評価

Always kept informed when having work done, the only problem was parking at Priory Park in Hull, but they're extending the car park now so should no longer be a problem

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5つ星のうち1の評価

Van went in for cambelt replacement picked up broke down with engine noise got back, broke again with engine rattling, been in there now for 7 weeks not even looked at it, still not got van back, no c... もっと見る

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5つ星のうち5の評価

Evans Halshaw Ford at Hessle carried out the required servicing and MOT. The lady receptionist was polite, helpful and knowledgeable and as usual, all the work done was thorough. Very happy with th... もっと見る

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企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

178件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.8

すべてのレビュー

(178)

過去12か月のレビュー数: 5,464

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5つ星のうち5の評価

Nik was very informative,helpful and…

Nik was very informative,helpful and professional, when we recently purchased our Ford Ecosport.

2026年1月30日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hello Joanne,
Nik will appreciate you leaving this review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち1の評価

Phoned up to arrange an appointment

Phoned up to arrange an appointment, arrived in plenty of time. Parking nightmare. Then ignored by staff, when we approached for help told to sit down and wait, 10 minutes later asked if we needed help, explained we had phoned to see a car and told again to wait. Ignored again whilst a group of the staff stood around talking. By the time Mathew approached us to see if we were ok we had been there 45 mins and just wanted to go. Mathew was nice but the experience was awful so we left without even trying the car.

2026年1月17日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hi,

Thanks for sharing your feedback on your experience with Evans Halshaw Ford Hull . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Ford Hull Customer Services

5つ星のうち5の評価

A big thank you to salesman Mike…

A big thank you to salesman Mike Coggan, what a guy. I arrived to view a car (on his day off). No sales pressure at all, he gave me the keys and said to have a good look around, take your time. test drive was brilliant, loved the car straight away. Had a nightmare with my bank, and Mike went out of his way to run me around to get it sorted. Great guy, definitely recommend buying from this dealer. One happy customer 😀

2025年12月31日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hi Michael,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Mike at Dealership
Have a lovely day!
Evans Halshaw Ford Hull Customer Services

5つ星のうち5の評価

Great service from sue

Had the pleasure of dealing with Sue at hull, whilst the wait for our new explorer was long its dosent dissapoint. Great car which now facilitates my partners needs with great service from such a fantastic down to earth lady

2025年12月22日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hello John,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Ford Hull Customer Services

5つ星のうち1の評価

Mother to a young disabled adult who…

Mother to a young disabled adult who has a mobility car. Due to have car picked up for M.O.T. Now told we have to get car there for M.O T due to staff being laid off. No help at all trying to find a solution. I haven't got any hoildays left. Now having to take it unpaid. Now my family is a days wages down. Staff beyond rude ! unhelpful on phone for long periods of time. Customer services beyond shocking!
Hayley

2025年10月16日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hi Hayley,

We appreciate you taking the time to share your feedback.

We understand your frustration with the service you received.

We strive to provide accurate and transparent information to our customers.

We will review your experience and use it to improve our service in the future.
Evans Halshaw Customer Services

5つ星のうち5の評価

Great service all the way

Great service all the way from time we booked the service to the day it was done and car picked and and then brought back later. All friendly and helpful and any problems mentioned (non this time).

2025年9月19日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hello,

We appreciate you taking the time to share your feedback.

We're happy to hear that you received great service from booking to completion, and that our team was friendly and helpful.

We look forward to seeing you again,
Evans Halshaw Customer Services

5つ星のうち5の評価

Evanshalshaw Ford/MG

Evanshalshaw Ford/MG

Returning customer at Evanshalshaw Ford/MG.

Salesperson Ben Crooks customer service was excellent. Kept me informed throughout the whole process, was professional and ensured all customer requirements were fulfilled.

Will definitely be returning for our next car.

2025年8月16日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hello Oliver,

We're happy to hear that you had such a positive experience with Ben.

It's great to know that the service you received met your needs, and we appreciate your intention to return for your next car.

Thank you for your feedback.
Evans Halshaw Customer Services

5つ星のうち1の評価

Definitely not recommended this service…

Definitely not recommended this service have done first service in my van which was £420 "probably service been done" also have done two puncture in two tyres one bolt it's loose valve cap is missing bolt caps are damaged

2025年7月30日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hi Adrian,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

5つ星のうち5の評価

First class

First class. Car serviced at short notice request by the team at Hull. Would recommend. Area around dealership very congested though with cars and be careful over the speed bumps, they need attention too.

2025年7月12日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hi,

Thank you for your 5* rating and recommendation!

We really appreciate you taking the time to post about your experience.

Thank you again and have a great day,
Evans Halshaw Customer Services

5つ星のうち5の評価

Easy transaction no hard sell.

My son has just purchased a used BMW from Ben Crooks. Really easy transaction with no hard sell. Thanks also to Ashton Stillings for taking our call out of normal working hours.

2025年7月3日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hi Mr Smithson,

We're happy to hear that the purchase experience was easy and without pressure for your son.

We appreciate you mentioning the after-hours assistance. Thank you for your feedback.

Evans Halshaw Customer Services

5つ星のうち5の評価

I have just bought my first car through…

I have just bought my first car through Ford and Mike has been extremely helpful and very professional and knowledgeable. Thank you so much for your help!

2025年6月15日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hi Maddie,

We're happy to hear that your first car-buying experience was so positive!

We appreciate your kind words and are so glad that Mike could provide professional and knowledgeable assistance.

Evans Halshaw Customer Services

5つ星のうち5の評価

Professional and Reliable.

Andy Mccue was amazing from the beginning and helpful throughout. Shout out to Stefan for making the handover in short notice. All round fantastic service.

2025年6月13日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hi Josh,

We appreciate your recognition of Andy's helpfulness and their ability to accommodate your needs on short notice.

Thanks for your feedback!
Evans Halshaw Customer Services

5つ星のうち5の評価

As always great service from Evans…

As always great service from Evans Halshaw Ford Hull! Thank you for sorting my car out when it had a problem. Great team on Service desk. I would give 7* but it only goes upto 5*. Thank you again.

2025年6月11日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hi Nick,

We're so happy to hear that our team provided you with great service!

It's wonderful knowing we could sort out your car's problem effectively.

Thank you for your amazing feedback!
Evans Halshaw Customer Services

5つ星のうち4の評価

Service experience

Pointless turning up early for booking in for service as the showroom doors were not unlocked till 8 o'clock. Parking was very limited for such a vast carpark. Also on collection the car was not parked where it should have been. This was due to the Valeting service parking it in a differrent spot too where I was told it would be. The staff on service reception were polite and curtious.

2025年6月9日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hello Philip,

We appreciate your feedback and apologise for the inconvenience regarding the showroom opening, parking limitations, and car placement upon collection.

We're glad the service reception staff were polite.

We'll address these issues to improve our service.
Evans Halshaw Customer Services

5つ星のうち5の評価

6 star service

Had Mike walk me through buying a used Audi car and couldn’t be happier with the service. Knowledgeable, patient and happy to help whenever I needed it. Would give a six star rating if I could.

2025年6月9日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hi George,

We're happy to hear that you had a positive experience!

It's great to know that you found Mike to be knowledgeable and patient during your car buying process.

Thank you for your high praise!
Evans Halshaw Customer Services

5つ星のうち5の評価

Puma ST

I traded my Puma Vignale in for the new model. I did not intend to do so but Jon Lowe called me and said if I can get you a fantastic deal will you consider it? That is exactly what he did. He was extremely helpful but not pushy. His customer service was excellent. He took my calls outside of the office hours. He was patient and I picked my new car up the next day, Jon and Cam spent hours making sure I was happy with my deal. The atmosphere in the showroom was very relaxed and I felt completely at ease. Mike also dealt with my Daughter in used cars who was also amazing but my Daughter is going to write her own review. I would 100% recommend them. Thank you I love my new car.

2025年5月31日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hello Nicola,

Thank you for your feedback.

We pride ourselves on treating our customers with respect and demonstrating professionalism at all times.

We will ensure that John, Cam and Mike receive the recognition they deserve and forward this to the management team for you.

Evans Halshaw Customer Services

5つ星のうち5の評価

Fantastic customer care at Evans…

Fantastic customer care at Evans Halshaw Hull! Dealt with Andrew, who was fantastic start to end. (We had just come from Right Car in Beverley which was awful- please avoid at all costs!) So to be welcomed by such lovely salesmen was a breath of fresh air.
Not pushy at all, and appreciated the fact I was just wanting to get ideas on prices, get my car valued, and work things out financially. Ended up trading my car in and signing up for a new car which I am collecting on Friday. Andrew was very informative, knowledgable, friendly, and very welcoming to myself and my children (they got biscuits so they loved it too!)
Had all my questions and queries answered, and come away feeling very positive and confident with my new purchase. Shout out to Mike who was sat next to Andrew, genuine lovely guy who we had a laugh with.
Highly recommend this dealership to anyone that will listen.

2025年5月26日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hello,

We appreciate you sharing your experience.

It's great to hear that our team was so helpful and accommodating, especially after your previous experience elsewhere. We're glad that you felt comfortable and well-informed throughout the process, and we hope you enjoy your new car!

Take care,
Evans Halshaw Customer Services

5つ星のうち5の評価

Excellent service from Nik!

So happy with my new car, nik went above and beyond to help me chose the right car for me, all around excellent service.

Thankyou so much!

2025年5月6日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hi Lizzie,

We are delighted to hear that you were happy with the service you received and that you are pleased with your new car.

We appreciate you taking the time to share your feedback to Nik.
Evans Halshaw Customer Services

5つ星のうち1の評価

When buying a used car from this branch…

When buying a used car from this branch of Evans Halshaw (I have bought from other EH branches and never had a problem) please ensure that you pay very close attention to the inspection of the vehicle you want to purchase (especially if you are paying cash) before parting with any money.
The car I unfortunately purchased from them had brake wear so bad that it certainly would not have passed its next MOT and cost me £600 to replace them. They also sold the car not having serviced the car in accordance with the manufacturers recommend schedule ie: fuel filter (at a cost of £190 for a genuine Land Rover part) which had to be replaced after just 2 months of ownership. They do as little as they can get away with. Once they have your money, they don’t want to have anything else to do with you. Buy a quality car from somewhere else.

2025年2月17日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hi Shaun,

We understand your frustration with the recent issues you've encountered with your purchase. We strive to provide excellent service and are disappointed to hear that your experience did not meet your expectations.

We appreciate you bringing this to our attention and will ensure your feedback is shared with the management team.

Evans Halshaw Customer Services

5つ星のうち1の評価

Ignorant, poor service, dishonest

Had a service done on my car, told them ahead of time that the tyre pressure warning light keeps coming on despite tyre pressures being fine and that setting the tyre pressure doesn't work as it comes back on shortly afterwards. They said they would fix it. After the service it still came back on so they didn't fix it. I emailed them again telling them it still wasnt working and haven't bothered replying.

They reported my wipers needed replacing and that they weren't legal and wanted over £40. In my MOT a week later in another garage they said there was nothing wrong with them.

When originally booked online, they emailed shortly after saying they couldn't fit it in, when I rang to contact them the person on the phone was being rude and had a poor attitude when questioned about the cancellation and potential dates.

I'm not happy about them failing to fix the pressure sensor, as this is a lease car time is diminishing to have this corrected and I'll probably be charged by the finance company for it. This should have been fixed by them under warranty.

2025年3月31日
自発的なレビュー
Evans Halshaw - Ford and MG Hull ロゴ

Evans Halshaw - Ford and MG Hull からの回答

Hi,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

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