Great customer service from Tim. I was helping my in laws who were looking for a Fiesta Zetec, Evans Halshaw Ashton had one for sale, I spoke with Tim, he provided me with additional deta... もっと見る
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Made an enquiry about a car, got a reply from a salesman called Jack, replied to him and never heard anything back for a few days so I replied again and still never heard anything back. Absolutely sho... もっと見る
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We were looked after by John, he was so welcoming and enthusiastic, we looked round a few cars and had a test drive. He was very knowledgeable and gave great advice and was super helpful on the app an... もっと見る
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I completed a part exchange this weekend at the Aston under Lyne dealership. In a word... excellent. I had contacted Tim Furby by phone as we live over two hours from the site and sorted all the detai... もっと見る
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
Manchester Road, OL7 0DG, Ashton-under-Lyne, 英国
- 0161 330 0121
4.0
ほぼ満足
470件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Evans Halshaw - Ford Ashton under Lyne からの回答
Hi Mark,
Thank you for your kind words.
We're delighted to hear you had a positive experience with our team.
Evans Halshaw Customer Services
First class service from an exceptional salesperson
The traffic and weather conditions were awful but Steve Bolton made the buying experience a pleasure
2024年11月18日
Evans Halshaw - Ford Ashton under Lyne からの回答
Hi John,
We appreciate you taking the time to share your experience.
We're glad to hear that Steve made your purchase a positive one, despite the challenging conditions.
Evans Halshaw Customer Services
Very pleasant and experienced.
2024年11月10日
Evans Halshaw - Ford Ashton under Lyne からの回答
Hi Mrs Neill,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
Outstanding customer service
Outstanding customer service from Dan and Jack. Highly recommend buying a car from Ashton under Lyne.
2024年11月10日
Evans Halshaw - Ford Ashton under Lyne からの回答
Hi Alex,
Thank you for your kind review.
We’re so happy to hear that Dan and Jack gave you a 5* experience! We will ensure that your lovely feedback is shared with them, as they’ll really appreciate it.
Thank you for your recommendation and we look forward to seeing you again!
Have a lovely day,
Evans Halshaw Customer Services
My car was collected and returned on…
My car was collected and returned on time, with the driver being very pleasant.
2024年11月7日
Evans Halshaw - Ford Ashton under Lyne からの回答
Hi Peter,
We appreciate your kind words about our service.
It's great to hear that you had a positive experience with our driver.
Evans Halshaw Customer Services
Car buying
Tim Furby is an excellent salesman and helped us with any problems along the way even coming in on a day off for us to pick the new car up
2024年11月2日
Evans Halshaw - Ford Ashton under Lyne からの回答
Hi Michael,
We're thrilled to hear about your positive experience.
It's wonderful to know that you received such exceptional service.
We're proud of our Tim's dedication to providing outstanding customer care.
Evans Halshaw Customer Services
Great experience with Evans Halshaw
Great experience as always with Evans Halshaw. This is the fourth car I have bought from Evans Halshaw and I will keep coming back. Fantastic staff feel like a member of the family. Chris Cain was absolutely brilliant. Took so much time to help us find the right car with the right finance.
2024年10月31日
自発的なレビュー
Evans Halshaw - Ford Ashton under Lyne からの回答
Hello Ms Reid,
We're so pleased to hear about your positive experience with us and Chris.
It's wonderful to know that you feel like a member of the family and that you've had such a great experience with our team.
We're thrilled that you've chosen us for your car purchases and look forward to welcoming you back in the future.
Evans Halshaw Customer Services
Very friendly staff
Very friendly staff, especially Steve Nurse. Made the handover very easy and quick.
2024年10月26日
Evans Halshaw - Ford Ashton under Lyne からの回答
Hello Shane,
Thank you for your kind words and 5-star rating!
We're so glad to hear you had a positive experience.
Evans Halshaw Customer Services
I had a very good experience at Evans…
I had a very good experience at Evans Halshaw Ashton when I bought a used car. They are helpful, friendly and offer a very professional service.
2024年10月27日
Evans Halshaw - Ford Ashton under Lyne からの回答
Hi Stephen,
Thank you for your kind words about our service.
We are delighted to hear that you had a positive experience.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
Evans Halshaw - Ford Ashton under Lyne からの回答
Hi John,
Thank you for your positive review.
Have a great day!
Evans Halshaw Customer Services
Been to Evan Halshaw today about the…
Been to Evan Halshaw today about the front two tyres on my car MT22FJJ and I spoke to the lady that is in service and repairs unsure of her name I know she has black hair she really helpful and helped with my problem which was sorted and I had a really good talk with them big thank you for your time and help
2024年9月7日
自発的なレビュー
Evans Halshaw - Ford Ashton under Lyne からの回答
Hello Daniel,
We appreciate you taking the time to share your positive experience.
We're glad to hear that you received helpful and friendly service from our team.
We strive to provide excellent customer service and are happy to know that we met your expectations.
Evans Halshaw Customer Services
Great service
Kieran at the Ashton-U-Lyne branch was great. He found me exactly what I wanted and made the whole process really easy for me. Also my daughter loved the hot chocolate!
2024年10月22日
Evans Halshaw - Ford Ashton under Lyne からの回答
Hi Amy,
We're so glad to hear you had a positive experience!
We appreciate you taking the time to share your feedback.
We're thrilled that you found what you were looking for and that your daughter enjoyed her hot chocolate.
Evans Halshaw Customer Services
The reception and service.
2024年10月17日
Evans Halshaw - Ford Ashton under Lyne からの回答
Hi Paul,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
Good service as expected
Everything was clear. Car sales person was knowledgable. No hastle
2024年10月12日
Evans Halshaw - Ford Ashton under Lyne からの回答
Hi Mark,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Evans Halshaw Customer Services
Easy transaction . Not stressful . A pleasent experience
Easy transaction - Not stressful A pleasant experience
2024年10月18日
Evans Halshaw - Ford Ashton under Lyne からの回答
Hi Christine,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Very polite and professional also they…
Very polite and professional also they cleand my car after the service Very pleased would recommend to anyone
2024年10月19日
Evans Halshaw - Ford Ashton under Lyne からの回答
Hello Michael,
Thank you for your kind review.
We are delighted to hear you were pleased with the service you received.
Evans Halshaw Customer Services
The service received from Ashton branch…
The service received from Ashton branch was fantastic and I would like to mention in particular Tom Duffield who is a credit to the company. That is how customer service should be done and Chester branch should take a leaf out of the book.
2024年10月15日
Evans Halshaw - Ford Ashton under Lyne からの回答
Hi Lynne,
Thank you for your kind words.
We're delighted to hear about your positive experience with Tom at at the Ashton branch.
We're proud of our team and appreciate you recognising Tom's exceptional customer service.
Evans Halshaw Customer Services
MOT .The staff and the whole process was…
The staff and the whole process was smooth and trouble free. Plus the coffee was excellent!
2024年10月16日
Evans Halshaw - Ford Ashton under Lyne からの回答
Hi Margaret,
We're so pleased to hear you had a positive experience.
We strive to make every interaction smooth and enjoyable.
We're glad you enjoyed the coffee!
Evans Halshaw Customer Services
Aggressive Sales & Poor service
After having had three seperate cars on PCP/Lease for the Ashton Under Lyne branch we had decided that we wanted to move away from PCP/Lease and purchase a car outright.
This is where Ford turned on us, they harassed my wife with phone calls from multiple sales reps.
During an appointment in which we wanted to discuss the return process we were lied to by a sales rep and spoken to like we had learning difficulties by an arrogant sales manager.
When we eventually returned the vehicle following yet another run in with an aggressive sales rep. The returns rep whilst polite, messed up the returns process and we went from leaving the deal with £800 to being told 3 days later we owe them £300.
The whole process has left a very bad taste and I would never use Evans Halshaw again.
2024年10月5日
自発的なレビュー
Evans Halshaw - Ford Ashton under Lyne からの回答
Hello,
We understand your frustration with the experience you had at our Ashton Under Lyne branch.
We strive to provide excellent customer service and are disappointed that your experience did not meet your expectations.
We will use your feedback to improve our processes and ensure that our customers receive the best possible service.
Evans Halshaw Customer Services
Fantastic service from the team
Fantastic service..everything explained in detail..compared to other companies this was the best customer experience I've had.
2024年10月14日
Evans Halshaw - Ford Ashton under Lyne からの回答
Hello Dave,
Thank you for your kind words and five-star rating!
We're delighted to hear you had such a positive experience with us.
Evans Halshaw Customer Services
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