Purchased a Ford Focus with home delivery. Driver arrived without the spare key, promised it would be posted - it never arrived. I tried contacting sales rep about the missing key multiple times and d... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We bought a Ford Kuga from Mo at EH Batley this week. I’ve never had such a smooth experience especially considering we booked in the night before on a bank hol Monday and then turned up the next morn... もっと見る
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I bought a lovely fiesta from Evans Halshaw Batley yesterday, from a fella called John, was excellent service, and he really knows his stuff. As a woman, he spoke to me in a professional manner and di... もっと見る
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I have just bought a used car from Evans Halshaw and traded in my old vehicle. My salesman Raja was outstanding, providing a very professional and courteous service whilst maintaining a friendly manne... もっと見る
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企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
268 Bradford Road, WF17 6HT, Batley, 英国
- 01924 443322
4.3
優良
206件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
John was absolutely amazing
John was absolutely amazing. Made the whole experience really easy. Would highly recommend.
2023年8月25日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hi Mitch,
Thank you very much for leaving a 5* review.
John will really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Bought my second car from John and the…
Bought my second car from John and the service has been great as always. Thank you.
2023年8月29日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hi Neil,
John will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
John was excellent
John was excellent, very helpful and honest, John 5 out 5. Evans Halshaw to improve telephone support.
2023年8月28日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hi,
Thank you for your positive review.
John and the rest of the team are always happy to help!
Have a great day!
Evans Halshaw Customer Services
Great experience!
Great service in helping me find a new car and offering great products! Many thanks to Hassan for all his assistance.
2023年8月23日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hi Sarah,
Thank you very much for leaving a 5* review.
Hassan will really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Fab and stress free
Fab and stress free
Easy to buy and all issues have been dealt with promptly
Mateen was an excellent salesman!
2023年8月21日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hi Kirsty,
Thank you for reviewing us!
Mateen will really appreciate you taking the time to do this.
We hope you have a great day!
Evans Halshaw Customer Services
very informative and friendly.
Matt was very informative and friendly.
He helped me choose the perfect car for me. A massive thank you.
2023年8月14日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hi Gillian,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your recent experience with Matt
We hope to be of service to you again!
Evans Halshaw Customer Services
Great service
Great service - all imperfections with cars with sorted quickly before buying and an easy process of buying a car
2023年8月12日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hi Cameron,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
Evans Halshaw - Ford Batley からの回答
Hi Alex,
Thank you so much for leaving us this great review for Hassan.
Have a lovely day!
Evans Halshaw Customer Services
Very rude very unprofessional and that…
Very rude very unprofessional and that is the sale team leader saying go eles where we don't want your business never use or go to them again should of gone to a real dealership like ferrari the store was batley won't use again ever
2023年8月7日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hi Matthew,
Thank you for taking the time to review.
Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
Now a satisfied customer
Generally good service and the issue that I had to raise was dealt with politely and professionally by Darren Robb to my complete satisfaction.
2023年8月4日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hi,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Evans Halshaw Customer Services
Mateen was very helpful and…
Mateen was very helpful and accommodating and made the sale of the car very easy and straightforward - very happy with the service
2023年7月31日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hi Annie,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
Everyone’s where very welcoming and…
Everyone’s where very welcoming and friendly, understanding on what your after , perfect comstomer service
2023年7月31日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hi Joshua,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
Only reason why it didn’t get 5* is due…
Only reason why it didn’t get 5* is due to the pressure felt with buying additional extras, but feel this was down to advisor being new and trying to impress boss
2023年7月30日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hi Louis,
We are sorry that you do feel this way.
As part of the FSA guidelines, our sales team do have to go through all options and products that are on offer to the customer.
We appreciate that this isn't always something that the customer will want to take out, but we will always provide all the information available so that the customer can make an informed decision.
I will ensure that your feedback is shared with the leadership team.
Thank you,
Evans Halshaw Customer Services
Excellent
I had purchased a car from John a few months ago so when it was time to purchase another car it was a no brainer!
This time a car for my daughter who had just passed her test. The fact the car was a lot cheaper than our previous purchase made no difference to the level of service we received. John was brilliant on the test drive, making sure my daughter was happy and thorough with the paperwork especially as the car was transferred from another branch. The car was exactly as stated. Nothing too much trouble. Would definitely recommend!
2023年7月28日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hi Steph,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the Ford dealership in Batley.
Have a nice day!
Evans Halshaw Customer Services
Great experience dealing with Matt.
2023年7月29日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hi Brian,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Excellent service, suited with my car!
After two previous bad experiences at this garage (rude staff) many years ago I said I wouldn’t ever buy a car from here but as they had the only Fiesta in the area with the spec I wanted (the diamond cut alloys), I decided to call in. I was approached by the lovely Hassan who proved the customer service has really turned around since my last visit. Excellent service from both Hassan and his manager. Got a deal I was happy with, they had this ready for me in record time and the car is spotless except a couple of paint chips which they have agreed to touch up. Excellent all round service, lovely staff, will certainly be back for my next car! Thank you :)
2023年7月22日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hello Josie,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the Ford dealership in Batley.
Have a nice day!
Evans Halshaw Customer Services
Great service and pleasure to deal…
Great service and pleasure to deal with.
Made the process very easy
2023年7月12日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Genuine and honest salesman
Genuine and honest salesman, explained everything with clarity. Made the experience relaxed and efficient.
2023年7月11日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hello Tom,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Great experience buying a car
Great experience buying a car. Picked up next day easy to deal with and got the deal I wanted
2023年7月10日
自発的なレビュー
Evans Halshaw - Ford Batley からの回答
Hi James,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
Evans Halshaw - Ford Batley からの回答
Hi Amelia,
Thanks so much for your great review!
I'm really pleased to hear that the team have given you a 5* customer experience and we really appreciate your recommendation.
Thank you again and we look forward to seeing you in the future,
Evans Halshaw Customer Services
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