Evans Halshaw - Ford Bury レビュー 

454
TrustScore 5段階評価の4

4.2

Crostons Road, BL8 1AA Bury, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I had booked an MOT test at bury branch.prior to attending the cover in the boot of my car caught on luggage and pulled off the cover around the rear window.i called into the garage and waited nearly... もっと見る

企業が回答しました

5つ星のうち4の評価

Receptionist was lovely and was expecting me. Said she would ring when car was ready and she did. All went smoothly. the only slight issue was the video of the service engineer looking at car came w... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently bought a Mini Convertible from Evens Halshaw, Bury, in exchange for an older model of the same car. The service I received from Elan was exceptional. He was friendly, polite, respectful &... もっと見る

企業が回答しました

5つ星のうち5の評価

I purchased a used Ford Puma from this dealership just over a week ago. Elan talked me through the process and provided reassurance throughout. He was so patient and incredibly professional - he m... もっと見る

企業が回答しました


企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

454件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(454)

過去12か月のレビュー数: 5,454

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Viewed a car with the used car team

Viewed a car with the used car team, I didn’t purchase but the service and attention was great. I’ll be back to buy

2024年6月8日
自発的なレビュー
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hi Martina,

Thank you for your kind words - we're glad to have been of service!

Take care,
Evans Halshaw Customer Services

5つ星のうち5の評価

Fab service from evans halshaw

Very pleased with my new car!, Leigh was so friendly and helpful throughout, she answered all my questions and made me feel at ease with it being a distance sale.

2024年6月8日
自発的なレビュー
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hi,

Thank you for the great review and the feedback for Leigh.

We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services

5つ星のうち5の評価

Great service

2024年3月14日
自発的なレビュー
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hi James,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Excellent service

I was very pleased with the service I received from Mike and Simon.
I would definitely recommend Evans Halshaw.

2024年5月22日
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hello John,

Thank you very much for leaving a 5* review.

Mike and Simon will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

5つ星のうち5の評価

GREAT SERVICE

Excellent service given by friendly, knowledgeable staff.

2024年5月21日
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答


Hi Susan,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

5つ星のうち4の評価

Rainwater leak fix Mk3 Focus boot.

Service dept. showed a clear understanding of the root cause of the problem, and I was able to see the car with all seats, carpets and interior trim removed for drying purposes.

2024年5月7日
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hello John,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

5つ星のうち5の評価

Helpful and professional staff

How quick, efficient, and honest Matthew was in terms of helping to make the right decision and managed to sort out the entire purchase in a day.

2024年4月29日
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hi Saira,

Thanks so much for the review!

Matthew and the management team take pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

5つ星のうち1の評価

I went today and test drove a second…

I went today and test drove a second hand car and fully intended to buy it until the diabolical trade in price was given to me it was that low it was an insult.
The daft thing about it my Mercedes that I wanted to trade against the newer bmw was in far better overall condition and I'm only changing to get the grand kid into something more practical.
Must I say that this is no reflection on leigh the sales lady who was very helpful.
Please avoid if you dont want to get ripped off with a trade in ...
Fords of winsford were 2.5k higher on the valuation.

2024年4月26日
自発的なレビュー
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hi Lee,

Thank you for taking the time to rate the experience you have had with the Ford dealership in Bury.

Please accept our sincere apologies if our service did not meet your expectations and thank you for bringing this to our attention.

To allow us to improve our processes and the service we provide to our customers, your feedback has been taken on board by the management team to identify any training needs going forward.

Evans Halshaw Customer Services

5つ星のうち5の評価

Fantastic service

Excellent pre MOT right through to completion, Karen are the girls on reception make everything easy and stress free, friendly efficient service 🌟🌟🌟🌟🌟

2024年4月24日
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hi Karen,

Thank you for your positive review.

Alison and the rest of the team are always happy to help!

Have a great day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Had a look around some of the cars…

Had a look around some of the cars outside and then spoke to Leigh. She was super helpful offering advise on cars and allowing us to have a look in a good few and test drove a car. We didn't end up purchasing a car however we went away knowing what car we wanted from the advise Leigh had given for our needs. We didn't feel under any pressure to purchase or rush when looking at the cars. It was such a positive experience we'd definitely recommend anyone looking to go to Bury and see Leigh. Thank you Leigh!!

2024年4月6日
自発的なレビュー
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hello Stephanie,

Thank you so much for taking the time to review your experience with us.

Leigh will be absolutely thrilled that you have rated them so highly!

Kindest regards.
Evans Halshaw Customer Services

5つ星のうち5の評価

Another car bought from Evans Halshaw

Great service from start to finish. No hard sell, everything explained. Car we chose is fantastic

2024年4月12日
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hi Paul,

Thanks for your kind comments about the team. We hope you’re enjoying your new car.

Regards,
Evans Halshaw Customer Services

5つ星のうち1の評価

Not interested in anything after they…

Not interested in anything after they have your money, never get back to you and use delay tactics. Yes it's fixed now but took eight mths and the threat of legal action.

2023年7月8日
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hi Simon,

Thank you for getting in touch and sharing your honest feedback.

We’re sorry to hear that your recent experience hasn't met your expectations – please be assured that your feedback has been passed on to the management team.

Evans Halshaw Customer Services

5つ星のうち5の評価

Jahfar Shah best service!!

5* service from Jahfar, this is my first car I’ve purchased and Jahfar explained everything so well, kept in contact to update me every next step.. communication was 10/10. Such a kind person who truly wants the best for customers! My car was delivered exactly as described looking brand new! I was updated the whole time throughout delivery. As I was nervous this being my first car and buying the car without seeing it in person, Jahfar helped so much, he set up a teams call and we went through everything throughly in detail and was sent a video of the car inside and out. Thank you so much Jahfar for making this experience stress free and exciting as it should be buying a car! I will definitely recommend to family & friends and will be buying my next car from you guys.
Ella

2024年3月23日
自発的なレビュー
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hi Gabriella,

Thank you so much for your kind words!

We are so happy to hear that Jahfar was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

5つ星のうち5の評価

Great customer experience

There was attention to detail and Matthew Hayhurst addressed my questions well

2024年3月20日
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hi Ezekiel,

Thanks so much for your kind words, we will be sure to thank Matthew on your behalf.

Have a fantastic day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Trustworthy company

Pain free with informative, helpful staff

2024年3月9日
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hi Carol,

Thanks for the great rating!

We are always happy to help.
Evans Halshaw Customer Services

5つ星のうち1の評価

Absolutely shocking!

Absolutely shocking!! Wouldn’t recommend to anyone! Evans Halshaw Bury! Avoid at all cost! Spent a lot of money on a vehicle plus extras such as warranty and scratch cover. Promised at the time of purchasing the faults would be sorted, 9 months later still fighting a battle to get everything sorted. To top it off car is now in garage to have parts fixed and no surprise they won’t cover with the warranty I paid for!

As I have been reading the previous reviews all they seem to reply is “will passed onto the relevant team for further training” or “please email …” and yet to still get no response or solution to anything! Pure money grabbing company and all the staff care about is commission.

Disgusting! I wish I could have taken the funds elsewhere that care about the customers!!

2024年3月14日
自発的なレビュー
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hi Charley,

Thank you for your review.

We're sorry to see that you had a negative experience with us.

We pride ourselves on working hard to deliver the best possible customer service, and would really like to assist with your outstanding issues.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.

Thanks,
Evans Halshaw Customer Services

5つ星のうち5の評価

Very welcoming

Very welcoming. Straightforward. Informative. All questions answered to my satisfaction. A good experience overall.

2024年3月10日
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hi Geoff,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Leigh was so helpfull & nothing was too…

Leigh was so helpfull & nothing was too much trouble will definitely be recommending Evans halshaw Bury to friends & family,

2024年3月9日
自発的なレビュー
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hi,

Thank you for the great review and the feedback for Leigh.

We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services

5つ星のうち5の評価

Great staff

Great staff, very professional.

2024年3月5日
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hi Andy,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Excellent efficient service:

Helpful, pleasant service agent, ready at the time requested .. could not fault the service.

2024年3月1日
Evans Halshaw - Ford Bury ロゴ

Evans Halshaw - Ford Bury からの回答

Hi Roger,

Thank you for your kind words - we're glad to have been of service!

Take care,
Evans Halshaw Customer Services

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報