Evans Halshaw - Ford Milton Keynes レビュー 

436
TrustScore 5段階評価の4

4.0

1 Lasborough Road, Standing Way, MK10 0AB Milton Keynes, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Many years ago this Ford dealer did not treat customers very well... Completely different now for me, I was welcomed upon arrival and on departure I was treated well, and given answers and information... もっと見る

企業が回答しました

5つ星のうち1の評価

Purchased a car from this branch 20 months ago. Battery needed replacing after approx 9 months. It took a week to achieve this mainly because the wrong battery was ordered. Now showing engine malfun... もっと見る

企業が回答しました

5つ星のうち5の評価

Rebecca was commendable in her approach and keen follow ups . She explained well and made us buy our first car at first sight of it . She also prioritised us over and got it delivered on short notice... もっと見る

企業が回答しました

5つ星のうち5の評価

They keep you updated with any work which needs doing, and you get a video of your car, including engine bay and the underside, which is great. The mechanic talks about the condition of various parts... もっと見る

企業が回答しました


企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

  • 1 Lasborough Road, Standing Way, MK10 0AB, Milton Keynes, 英国

  • 01908 585000

4.0

ほぼ満足

TrustScore 5段階評価の4

436件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(436)

過去12か月のレビュー数: 5,575

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great customer service

Great customer service, very helpful, friendly team

2024年4月20日
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hi Sarah,

Thank you for your kind words - we're glad to have been of service!

Take care,
Evans Halshaw Customer Services

5つ星のうち5の評価

The work was done perfectly

The work was done perfectly; but the experience was made excellent because of the collection and delivery service. It permitted me to carry on with work without interrupting the day at all.

2024年4月16日
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hello Mr Bhebhe,

Thank you for giving the Ford dealership in Milton Keynes such a great review!

It really means a lot to us.

Thanks again!
Evans Halshaw Customer Services

5つ星のうち4の評価

The sales people are friendly and…

The sales people are friendly and helpful.
Improvements would be to give the customer a more personal and empathetic experience.
I do feel that lateness and sloppy dress gives the wrong impression of the company.

2024年4月17日
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hello Debbie,

We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

We hope to see you again in the future.
Evans Halshaw Customer Services

5つ星のうち5の評価

The friendly staff and swift…

The friendly staff and swift professional service.

2024年4月14日
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hi Philip,

Thank you for taking the time to review us.

You have really made our day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Excellent

Excellent service from the very patient and enormously helpful Rebecca.

2024年4月10日
自発的なレビュー
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hi James,

Rebecca will appreciate this positive review.

Thank you, and happy motoring!
Evans Halshaw Customer Services

5つ星のうち5の評価

Great service.

2024年4月5日
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hi Kerry,

Thank you for your positive review.

Have a great day!
Evans Halshaw Customer Services

5つ星のうち1の評価

Poor service

I Bought bmw 3 series in 2022 ,service was very good when selling the car, ac was not working from day one I thought air con must be low , top up 3 times, still not working ,then after 1 year when I turn the steering wheel right it get locks on , ( problem with coil spring ) I called them up about ac and coil spring after 1 months I got appointment 06 dec 2023 in Milton kynes I have 3 years warranty on the car , same day collected the car ,ac still not working and (they told everything is fixed and they put new coil spring )when I checked they didn’t change at all ,my car was undriveable after the service ,call them again no appointments given reason they told me they have to order part from bmw. They told me to wait next week and part will arrive , not a single call from them Milton kynes ford I been calling almost every 2 weeks , they just ingnoring the issues , I dint drive the car for more then 3 months ,my ac is not working till now and no call from them till now , i left with no choice I have to give to local garage. Found out spring , top mount and shock absorber gone , because it was not replace on time ,I have to pay for alternative ways to travel and getting my car fixed for 3 months ,my family member or any of friends will never buy again from you’ll

2023年12月6日
自発的なレビュー
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hi Mr Rebelo,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Evans Halshaw Customer Services

5つ星のうち5の評価

Top Service @ Evans Halshaw MK

The staff are friendly, efficient and welcoming, which makes the whole experience enjoyable

2024年3月27日
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hi Paul,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Great overall experience

This garage was extremely helpful with the whole process. Rorie made the process of financing a car super easy and stress free! Could not recommend him enough.

2024年3月23日
自発的なレビュー
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hi Lisa,

Thank you for reviewing us!

Rorie will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

5つ星のうち5の評価

MOT work carried out

All work done was completed in alot earlier than expected. Car all ready, washed and valeted.

2024年3月11日
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hello Paul,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

5つ星のうち5の評価

New car

Came to look at a new car for me as needed a automatic car was helped by a young man named Kane I am very pleased with my new car

2024年3月2日
自発的なレビュー
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hello Jenny,

Kane loves receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

5つ星のうち5の評価

MOT at Evans Halshaw

Experience was great. Staff friendly and efficient

2024年3月7日
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hi Morag,

Thank you for your positive review.

Have a great day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Best service

Very good service and customer service
Special thanks for her great job Miss Abigail.

2024年2月29日
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hi Silvano,

Abigal loves receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

5つ星のうち5の評価

good job Evans Halshaw Kingston

always friendly helpful staff on hand to make the experience as trouble free as possible.

2024年2月27日
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hi Shaun,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

5つ星のうち5の評価

Contact prior during and after service…

Contact prior during and after service carried out. Friendly staff and lovely clean car on collection too!!

2024年2月23日
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hello Maria,

It is wonderful to receive such a positive review!

All the best!
Evans Halshaw Customer Services

5つ星のうち5の評価

Quick service and honest engagement…

Quick service and honest engagement through the service process.

2024年2月20日
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hi,

Thank you very much for leaving a review!

Have a nice day!
Evans Halshaw Customer Services

5つ星のうち5の評価

A very good service

A very good service - very straightforward. Knowledgeable salesperson (Rorie), answering my questions clearly including when I thought the engine sounded loud during a test drive, which he said was normal for this type of car/engine.

2024年2月20日
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hi Terry,

Thank you so much for reviewing your recent experience with Rorie at Evans Halshaw.

It’s great to hear you’ve had a positive experience.

Take care,
Evans Halshaw Customer Services

5つ星のうち5の評価

Service provided as expected

Service provided as expected. Good communication at all points of the process.

2024年2月19日
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hi Stephen,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Very helpful Christian helped me…

Very helpful Christian helped me through the process would recommend Evans Halshaw aa a company to buy from

2024年2月20日
自発的なレビュー
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hi Alex,

Thank you for your positive review.

Christian and the rest of the team are always happy to help!

Have a great day!
Evans Halshaw Customer Services

5つ星のうち1の評価

car diagnostics

the car was booked in to detect certain issues but then it ended in doing only a health check.

2024年2月13日
Evans Halshaw - Ford Milton Keynes ロゴ

Evans Halshaw - Ford Milton Keynes からの回答

Hi,

Thank you for your review.

We're sorry to see that you haven't had a positive experience.

If there are any outstanding issues that we can assist you with, please get in touch with us at service.followup@pendragon.uk.com.

Thank you,
Evans Halshaw Customer Services

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