My commercial van was booked in for an MOT and there was quite a bit of work to do on it. I needed it back in time for my business use so Kerry and Mel on the front of house team made sure to keep me... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Highly recommend the Bretton dealership. Having spent months searching Ford Rangers, Bretton came up with the best prices and great part ex quotes. Peter Fryer looked after us from start to finish pro... もっと見る
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Our 2023 ford ranger was in for a re-call last week - when we picked it up - the wiper washer didn’t work- we took it back & got an invoice for £288 - apparently diagnostic was £120 - though we infor... もっと見る
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Great experience at evans halshaw in bretton, Chester. Liam dealt with me buying a new van. He was very professional and I felt he went above and beyond in assisting me. I'd highly recommend this com... もっと見る
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
Chester Road, Bretton, CH3, Chester, England, 英国
- 01244 660681
4.5
優良
251件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Jordan was a fantastic salesperson
Jordan was a fantastic salesperson. Full understood every aspect of what we wanted from a vehicle and has been supportive and understanding throughout the whole process
2025年4月29日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi Ben,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you had a positive experience and that you are happy with your new vehicle.
We are also pleased to hear that you found Jordan to be helpful and supportive.
Evans Halshaw Customer Services
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi,
Thank you for reviewing us!
Glyn will really appreciate you taking the time to do this.
We hope you have a great day!
Evans Halshaw Customer Services
I am currently broken down in Austria…
I am currently broken down in Austria in my 2002 motorhome which should have Ford assist. I phoned Ford Assist only to be told Evans Halshaw Breton had not registered this with them. Explaining it must be an oversight as Evans Halshaw had also forgotten to upload my service to the Ford App I rang Evans Halshaw only to be told by Cara that the manager said I wasn’t covered as I had needed to pay for this. My vehicle is 2021. Paying would not have been a problem but I asked when booking the service was this included as it was with M53 Ford Ellesmere Port service. I was told it was.
I today asked Cara to help me sort this out as I was stranded. She said she hadn’t worked there long but would speak to the manager. She came back to say she could no longer help, as the manager said he could not find I was covered. I asked to speak to the manager Julien. She came back and said he was on a teams meeting. I said I would hold. After 4 mins they cut me off. So in short I am with my 90 year old mother in a broken down vehicle with Evans Halshaw not even giving me the courtesy of an apology or even a conversation with the Manager. Disappointing to say the very least! I would like to raise a formal complaint.
2025年3月29日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi Liz,
We understand your frustration and apologise for the inconvenience you experienced. It's disheartening to hear about the difficulties you encountered while traveling with your motorhome, especially with the added stress of being stranded with your mother.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Evans Halshaw Customer Services
Ease of making deal and handover
2025年3月26日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi Martin,
We're thrilled to hear you had a positive experience with our process.
Evans Halshaw Customer Services
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi Amy,
We strive to provide excellent service and are glad we met your expectations.
Evans Halshaw Customer Services
Professional
Great experience and service from Liam at ford transit bretton, would highly recommend.
2025年3月14日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi,
We're delighted to hear you had a positive experience with Liam.
We appreciate your recommendation and will share your feedback with our team.
Evans Halshaw Customer Services
Liam was great help had no issues what…
Liam was great help had no issues what so ever fast and reliable service
2025年3月12日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi Connor,
We're delighted to hear you had a positive experience.
We appreciate your kind words about Liam's service.
Evans Halshaw Customer Services
Ms-rt delivered before expected date…
Ms-rt delivered before expected date cheers Glyn
2025年3月10日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi Stuart,
We appreciate your kind words about Glyn and are thrilled to hear that your order arrived ahead of schedule.
Evans Halshaw Customer Services
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi Charlie,
Liam will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Glyn Jones
It has been a difficult time trying to secure a satisfactory trade in, after a long delay (Ford UK problem) getting our new van. Glyn understood the issue (over 30% change in our van value) and together we worked to try to come to an acceptable outcome. Eventually we managed to sell our van through Motorway. Evans Halshaw Manchester had offered substantially more than the Broughton branch. Unfortunately the company who were going to collect our van (Walsall Based) could not accommodate us for some time, so Glyn assisted and we ended up taking our van to Broughton, who arranged an internal transfer (I believe) allowing us to purchase our new van.
I have to say without Glyn and my not insubstantial efforts, the new van would not have been purchased. Although the experience wasn't exactly smooth (in fact it was very hard work), Glyn understood and assisted whenever he could. Due to this we would look to use the Broughton branch for future purchasing/servicing requirements.
2025年2月10日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi Derek,
It sounds like you encountered some challenges during the trade-in process, and we understand the frustration this can cause.
We're glad that Glyn was able to assist you and work with you to find a solution.
We value your feedback and will use it to improve our processes and ensure a smoother experience for future customers.
We're pleased to hear that you're considering using our Bretton branch for future purchases and servicing.
Evans Halshaw Customer Services
Thanks Jordan for the great service 👍
2025年2月17日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi Mr Neath,
Thank you for your kind words about Jordan.
We're happy to hear you had a positive experience.
Evans Halshaw Customer Services
liam at evans halshaw bretton has been…
liam at evans halshaw bretton has been great helping me buy my new van, 10/10 experience
2025年2月12日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi Chris,
It's wonderful to know that Liam provided exceptional service and helped you find the perfect van.
Evans Halshaw Customer Services
Poor customer service.
Poor customer service.
Phone calls not returned.
Communication non existent.
2025年2月4日
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi Mike,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com
Thank you,
Evans Halshaw Customer Services
The quality of the technicians is very…
The quality of the technicians is very good and correctly diagnosed and fixed the problem first time. Very happy !!
2025年1月30日
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi Peter,
It's wonderful to know our technicians were able to resolve your issue quickly and efficiently.
We appreciate your kind words and will share your feedback with our team.
Evans Halshaw Customer Services
Terrible customer service & knowledge
we booked what we thought was an "interim Service" with Ford, only to receive a phone call the afternoon before to ask "what do you want" and then telling us we "couldn't" actually have an Interim service on our vehicle. in exasperation again with the level of communication I contacted Glyn in sales to ask him to speak with the Service manager on our behalf as the young lady couldn't help.
2025年1月22日
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi Adrian,
We understand your frustration with the communication you received regarding your service appointment.
We strive to provide clear and timely information to our customers, and it appears we fell short in this instance.
We appreciate you bringing this to our attention and will use your feedback to improve our communication processes.
Evans Halshaw Customer Services
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi Antonio.
We appreciate your kind words about Steve.
Evans Halshaw Customer Services
Steve Pritchard was Very efficient
Steve Pritchard was Very efficient, good knowledge and great to deal with
2025年1月8日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi Ryan,
It's wonderful to hear that you found Steve to be efficient, knowledgeable, and a pleasure to deal with.
Take care,
Evans Halshaw Customer Services
New Ford Ranger
Glyn on sales was excellent and went above and beyond throughout the process. Am not convinced about the management above though. Seems like getting a decision is difficult. ,,,
2024年12月30日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi Dave,
We appreciate your feedback and are glad you had a positive experience with Glyn.
We understand your concerns about the management team and will take your feedback into consideration.
Evans Halshaw Customer Services
Liam Flynn was great to deal with
2025年1月4日
自発的なレビュー
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi Jay,
Thank you very much for leaving a 5* review.
Liam will really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Fantastic service
2024年12月20日
Evans Halshaw - Ford Transit Centre Bretton からの回答
Hi,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
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