Fantastic service from Michelle. Friendly, professional, and no pressure at all, which was a refreshing change from other dealerships. She went above and beyond to help, even when we changed our... もっと見る
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We had a very good experience with Evans Halshaw Wrexham. We part ex our car for a newer one and Ella was very competent, went through all our options clearly and negotiated a decent price for our o... もっと見る
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Cant comment on the sales as i was asked to leave whilst browsing the cars with my 10 year old son,was looking to buy in a few weeks time obviously dont need the sales.
Very helpful and friendly staff. Overall great service and special thank you to Ella for sorting everything with the car for me. She was very friendly, patient and honest and answered all of the many... もっと見る
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
Wrexham Road, Rhostyllen, LL14 4EJ, Wrexham, 英国
- 01978 365585
3.0
まあまあ
348件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lisa was great
2024年10月31日
Evans Halshaw - Ford Wrexham からの回答
Hi Simon,
A big thank you for leaving a 5* review for Lisa.
Have a lovely day!
Evans Halshaw Customer Services
Only after their commission. No after-sales service
Staff only interested in talking to you till you purchase the car. I found something missing in the car, and got in touch, but no response whatsoever. Embarrassing after-sales service.
2024年10月31日
Evans Halshaw - Ford Wrexham からの回答
Hello,
Thank you for getting in touch.
We strive to always deliver 100% satisfaction to our customers, so we're sorry to hear that you have had a poor experience with us.
Please would you be able to email service.followup@evanshalshaw.com so that we can investigate this further.
Thank you,
Evans Halshaw Customer Services
A very good experience
We bought a Ford Kuga Hybrid and our salesman was Owen Williams. From first meeting Owen until we collected the car he could not have been more helpful, considerate and professional.
Occasionally Owen consulted with other colleagues who all showed a very positive attitude towards us and helped the process run smoothly.
Thank you Owen for the care and consideration you showed us throughout. Top marks from us.
2024年10月29日
自発的なレビュー
Evans Halshaw - Ford Wrexham からの回答
Hello Brian,
We appreciate your kind words and are thrilled to hear about your positive experience with Owen.
It sounds like he went above and beyond to ensure a smooth and enjoyable car buying process.
We're proud of our team's commitment to providing exceptional customer service.
Evans Halsh aw Customer Services
Great service
All staff were extremely friendly and helpful. Explanations were clear and all products were well explained. It was sometimes difficult to get through by phone and parking is awkward, but in terms of my car purchase process, I'm very happy.
2024年10月25日
Evans Halshaw - Ford Wrexham からの回答
Hi Ali,
Thank you for your kind words and 5-star rating!
We're delighted to hear that you had a positive experience with our team and are happy with your car purchase.
We appreciate your feedback and will take your comments about phone access and parking into consideration.
Evans Halshaw Customer Services
Thank you to Evans Halshaw
Thank you to Evans Halshaw, specifically Mike for my wonderful new car! Mike was incredibly patient with me while I made my decisions, and the big reveal of the car (under the cloth) was the cherry on top! Thank you
2024年10月24日
自発的なレビュー
Evans Halshaw - Ford Wrexham からの回答
Hi,
We're thrilled to hear about your positive experience!
It's wonderful to know that Mike was so helpful and patient throughout the process.
We're delighted that you're happy with your new car.
Evans Halshaw Customer Services
Evans Halshaw - Ford Wrexham からの回答
Hi Anna,
We understand your frustration with the service you received in our showroom.
We strive to provide prompt and attentive service to all our customers, and it's disappointing to hear that your experience fell short of your expectations.
We value your feedback and will use it to improve our customer service going forward.
Evans Halshaw Customer Services
Evans Halshaw - Ford Wrexham からの回答
Hi Natalie,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com
Thank you,
Evans Halshaw Customer Services
Evans Halshaw - Ford Wrexham からの回答
Hi Jason,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Evans Halshaw - Ford Wrexham からの回答
Hi Liam,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@evanshalshaw.com
Kind Regards,
Evans Halshaw Customer Services
A wonderful customer service
A wonderful customer service who provided me with a wonderful new car.
2024年10月14日
Evans Halshaw - Ford Wrexham からの回答
Hi Daniel,
Thank you for the review!
Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services
Mike was a great help and answered all…
Mike was a great help and answered all our questions.
2024年10月15日
自発的なレビュー
Evans Halshaw - Ford Wrexham からの回答
Hi,
Mike and the management team take pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
Great Service
It was a great service from collecting my car from work, to completing the work to a very high standard and then delivering my car back to my workplace.
I would highly recommend, thanks for the great experience
2024年10月10日
Evans Halshaw - Ford Wrexham からの回答
Hi Sian,
Thank you for your kind review!
We are thrilled to hear that you had a positive experience with our service.
We appreciate your recommendation and hope to be of service to you again.
Evans Halshaw Customer Services
Brilliant customer service
The service from my car being picked up, serviced and all the other work done even washed and vacuumed and then the car was dropped back off again was brilliant. Thank you so much.
2024年9月30日
Evans Halshaw - Ford Wrexham からの回答
Hi Johanna,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Customer Services
Thanks Michael for an enjoyable buying…
Thanks Michael for an enjoyable buying experience and great customer service
2024年9月30日
Evans Halshaw - Ford Wrexham からの回答
Hi,
We work hard to provide a positive experience for our customers, we’re happy to hear Michael met your expectations.
Evans Halshaw Customer Services
Excellent service
2024年9月18日
Evans Halshaw - Ford Wrexham からの回答
Hi Sarah,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Service
Door to door collection and delivery…
Door to door collection and delivery and service completed by lunchtime. Video emailed really helpful
2024年9月18日
Evans Halshaw - Ford Wrexham からの回答
Hi Sally,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Evans Halshaw - Ford Wrexham からの回答
Hi Graham,
George and the management team take pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
Efficient and well informed service
2024年9月9日
Evans Halshaw - Ford Wrexham からの回答
Hi Karen,
Thank you for your kind words.
We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services
Evans Halshaw - Ford Wrexham からの回答
Hi Glyn,
Ford Wrexham appreciate the positive review.
Have a lovely day!
Evans Halshaw Customer Services
New car
Great experience at Wvans Halshaw Wrexham, perfect experience with Michael from start to finish
2024年8月31日
自発的なレビュー
Evans Halshaw - Ford Wrexham からの回答
Hi Drew,
We're thrilled to hear about your positive experience.
We appreciate your kind words about Michael's exceptional service.
Evans Halshaw Customer Services
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