Fantastic service from Michelle. Friendly, professional, and no pressure at all, which was a refreshing change from other dealerships. She went above and beyond to help, even when we changed our... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Fantastic service from Michelle. Friendly, professional, and no pressure at all, which was a refreshing change from other dealerships. She went above and beyond to help, even when we changed our... もっと見る
企業が回答しました
We had a very good experience with Evans Halshaw Wrexham. We part ex our car for a newer one and Ella was very competent, went through all our options clearly and negotiated a decent price for our o... もっと見る
企業が回答しました
Cant comment on the sales as i was asked to leave whilst browsing the cars with my 10 year old son,was looking to buy in a few weeks time obviously dont need the sales.
Very helpful and friendly staff. Overall great service and special thank you to Ella for sorting everything with the car for me. She was very friendly, patient and honest and answered all of the many... もっと見る
企業が回答しました
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
当該企業による記述
Every Day Low Prices
Wrexham Road, Rhostyllen, LL14 4EJ, Wrexham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Owen was very helpful, he went over and above. Answered all my questions & asked someone just to make sure he was giving the correct information.

Evans Halshaw - Ford Wrexham からの回答

Evans Halshaw - Ford Wrexham からの回答
Great communication with the team before viewing the car. We had a warm welcome when we arrived with knowledgeable staff on hand to offer assistance. George took us through everything with detail and organised a great deal for us. :)

Evans Halshaw - Ford Wrexham からの回答

Evans Halshaw - Ford Wrexham からの回答
Went to have a look at a car Mike was very helpful nothing was too much trouble. One of the nicest things was the sales staff weren't pushy

Evans Halshaw - Ford Wrexham からの回答
Booked my car in for valuation. Dealt with a very helpful young man. He asked if I had found another car. There was one there that suited me. I went for a test drive. There was no pressure, he explained everything I needed to know.

Evans Halshaw - Ford Wrexham からの回答
We purchased a vehicle from this dealer on 17/05 with it being advertised as having full service history, on collection of the vehicle we were told that the SH would be emailed across as it was online. We made it clear in our appointment that we would not be interested in purchasing the vehicle if it did not have FSH, we were assured on numerous occasions that it did. We spent the next 4 weeks chasing for this paperwork to be finally told that the vehicle does in fact not have FSH, as compensation we were offered a free service which we declined. We had purchased the vehicle expecting a FSH and the price should have reflected this. The vehicle not having a FSH would affect the price of the vehicle if and when we came to sell it on in the future. The dealer admitted to the vehicle being missold and it was agreed that the vehicle would be returned and a full refund given. The manager asked for us to return the vehicle ASAP, and on receipt of the vehicle we would have a full refund within 3 working days. After 4 working days we chased to be told that it was processed that day, another 4 working days later we re chased to be told it had been processed that morning and we would get it the next working day at the latest, yet again 2 working days later we had to re chase to be told it was processed at 11am that morning. We finally received our refund 2 weeks after the vehicle had been returned. Throughout this process we continued to chase the manager who ignored all contact attempts. Would not recommended this dealer to anyone, our experience has been a disaster from start to finish.

Evans Halshaw - Ford Wrexham からの回答

Evans Halshaw - Ford Wrexham からの回答
the young lady gave me excellant service an i walked away verry satisfied

Evans Halshaw - Ford Wrexham からの回答
The personal attention given, standard of work, competitive costs are all part of the experience.

Evans Halshaw - Ford Wrexham からの回答
Friendly and helpful staff, dealing with Lisa is a pleasure and also Dan this time round. (Wrexham branch)
By the way stupid format date input below.

Evans Halshaw - Ford Wrexham からの回答
Poor mechanical service and checks prior to collection. Sales good

Evans Halshaw - Ford Wrexham からの回答
Excellent service and customer care. Big thank you to Dan, Conner and Lisa for getting me back on the road in no time at all.

Evans Halshaw - Ford Wrexham からの回答
Had the cambelt changed on my Ford Fiesta. My car was picked up and returned to my place of work free of charge which was brilliant.

Evans Halshaw - Ford Wrexham からの回答
Having shopped around at various dealers over a period of weeks it was refreshing to come to Evans Halshaw, Wrexham and receive a face to face service with professional helpful staff. Ella Rowland was exceptional in the way she dealt with our negotiations and we would be happy to buy from her again.

Evans Halshaw - Ford Wrexham からの回答
Disappointing service throughout. 123 miles on the clock for a brand new car with no explanation after waiting 45 minutes for it. Very much lacking in customer service throughout the whole buying experience. Hopefully that doesn't carry on with the aftercare.

Evans Halshaw - Ford Wrexham からの回答

Evans Halshaw - Ford Wrexham からの回答

Evans Halshaw - Ford Wrexham からの回答
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