Work on car seems very good. Work done was a service and replacement part as part of a manufacturers recall.Staff kept me informed of progress. Courtesy car a welcome bonus. I have knocked off a star... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I was very happy that Genesis Edinburgh brought an GV60 over so that I might test drive. I was immediately smitten! The process of then identifying th car I wanted took about 1 day and the car was the... もっと見る
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Although I had over an 8 week wait (which is just not good service time) to repair a faulty horn I finally got it repaired. LEEDS GELDARD RD HYUNDAI All the staff Dan & service manager were very he... もっと見る
企業が回答しました
No loan car when 1 was promised. Car didn’t actually arrive back faultless. Not recharged as it should have been. Not a good experience.
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
151 Gelderd Road, LS12 6BZ, Leeds, England, 英国
- 0113 224 4989
3.8
ほぼ満足
765件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
If there was a zero star then l would
If there was a zero star then l would. From the start of purchasing a car from them in April it was calamitous!! Date set to collect the car where changed via email on the morning of, no phone call, took another 12 days to prepare the car. After numerous attempts to speak to someone in branch to no avail l decided to contact Head Office !! 6 emails and 11 phone calls to them, going through their own complaint procedures, nothing 😡 absolutely nothing in return. Hyundai Leeds & the Lithia Group must be the worst Car Dealership & Company that l have EVER dealt with. Save your time, money & energy and use another Dealer
2026年7月20日
自発的なレビュー
Evans Halshaw - Hyundai Leeds からの回答
Hello,
I am sorry to hear that you are struggling to get through to our dealership in Evans Halshaw Hyundai Leeds.
Please email us with your details to help@evanshalshaw.com and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Hyundai Leeds Customer Services
Terrible.
Terrible.. sold me a car full of faults ..reported this less than 60 days after purchasing and now 6 motnh down the line refusing to fix the issues.. over 12k of repairs required but apparently if not on mot checklist it qualifies for evans Halshaw quality assurance..avoid this place and do not buy a car.. if a porsche macan s is up for sale LA16AEK then just be advised it needs a lot of work
2026年7月8日
Evans Halshaw - Hyundai Leeds からの回答
Hello Lee,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Hyundai Leeds. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Hyundai Leeds Customer Services
Evans Halshaw - Hyundai Leeds からの回答
Hello,Anthony
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
Ian the legend
Excellent service five stars to Ian went above and beyond helping me secure the car would definitely recommend visiting
2026年7月4日
自発的なレビュー
Evans Halshaw - Hyundai Leeds からの回答
Hello Joseph,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Genesis GV70 purchase via Evans Halshaw Genesis Leeds
I can be particular and persistent when making a purchase especially when I wanted it to be so right. I was contacted by Ellie Kiyak who is a Genesis Personal Assistant working with Evans Halshaw following a communication with Genesis. She was able to facilitate the sale of my new Genesis GV70 and answer all of my many queries in a manner in which I really felt like a cherished guest within the process. Even post sale she has been excellent with my other enquiries. The sale also included the transfer of the car to the Genesis Studio in Edinburgh where it was formally handed over. I am over the moon with the car and the quality of service and delivery by both Ellie Kiyak and Evans Halshaw. I would without hesitation contact Ellie Kiyak for another vehicle as the purchase and acquisition was faultless.
2026年6月2日
Evans Halshaw - Hyundai Leeds からの回答
Hi Callum,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Ellie at Dealership
Have a lovely day!
Evans Halshaw Hyundai Leeds Customer Services
Everyone I have had contact with has…
Everyone I have had contact with has been friendly and professional.
2026年6月30日
Evans Halshaw - Hyundai Leeds からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
Extremely poor communication and…
Extremely poor communication and service regarding a promised spare key
I had a very bad experience dealing with both Evans Halshaw Hyundai Hull and Hyundai Leeds. It was a complete communication failure on their end.
Here is what happened:
The Purchase: I bought a used car from Hull. They promised me a spare key before I signed the contract. After I signed, I had to chase them constantly to get it.
The Delays: Hull told me Leeds would call me to arrange it, but they never did. After chasing them again, I finally got an appointment at Leeds 3 weeks later.
The Payment Confusion: At the first Leeds appointment, they didn't know Hull was paying for the key, even though Hull had already emailed them. We finally got that sorted, but they made me wait another 1.5 months for the actual key programming appointment.
The Programming Day: On the day of the programming, Leeds demanded £100 upfront to start the process. I asked the service advisor to check his emails showing Hull was paying, but he said he couldn't see anything and refused to look further.
The Pickup: I specifically told them I needed my car back that day because I had work the next morning. They called me at 5:48 PM to say the car was ready. They close at 6:00 PM. It is impossible to get there in 12 minutes.
Overall, this is seriously bad service. I regret buying my car from them, and I am very worried about using them for future car servicing.
2026年6月30日
Evans Halshaw - Hyundai Leeds からの回答
Dear Rohit,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Brand Customer Services
Excellent service
We drive an electric Hyundai and they went out of their way to get us an electric courtesy car. It was a different model to ours and they came out and talked us through the controls.
2026年6月30日
Evans Halshaw - Hyundai Leeds からの回答
Hello Jennifer,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
Very good customer service
2026年6月26日
Evans Halshaw - Hyundai Leeds からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
Evans Halshaw - Hyundai Leeds からの回答
Hello Edmund,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
Evans Halshaw - Hyundai Leeds からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
Lied to
As per feedback online booking £283, Service reception stating £405. I was lied to and ripped off.
2026年6月19日
Evans Halshaw - Hyundai Leeds からの回答
Hi,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand . Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Brand Customer Services
There is no one to answer the Services…
There is no one to answer the Services line at the Dealership. I had a service done on my car and the next day i had the check engine light appear on my car.
2026年6月23日
Evans Halshaw - Hyundai Leeds からの回答
Hi,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Brand Customer Services
Sales representative was extremely…
Sales representative was extremely helpful to me and extremely pleasant throughout.
2026年6月17日
Evans Halshaw - Hyundai Leeds からの回答
Hello Hilary,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Evans Halshaw - Hyundai Leeds からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
Great Communication Professional and…
Great Communication Professional and Friendly Highly Recommended
2026年6月10日
Evans Halshaw - Hyundai Leeds からの回答
Hello Paul,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
First class service Ian kershaw was…
First class service Ian kershaw was very efficient and informative and made the experience special
2026年6月9日
自発的なレビュー
Evans Halshaw - Hyundai Leeds からの回答
Hello David
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Friendly staff on drop off
Friendly staff on drop off , polite and knowledgeable mechanics.
Car was washed , which I wasn’t expecting so that was a bonus.
2026年6月1日
Evans Halshaw - Hyundai Leeds からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
Great service from start to finish
Great service from start to finish. Michael on service reception was brilliant from the offset as I arrived earlier than my allotted time of 8am. Michael arranged for my car to be taken straight away to the service bay as a car technician was there early. I also like that you can see on the television screen in the waiting area how your car service is progressing and the video supplied showing what they have checked on the car. The whole experience was great and the service didn't take long either..
2026年5月27日
Evans Halshaw - Hyundai Leeds からの回答
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Michael at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Evans Halshaw - Hyundai Leeds からの回答
Hello Frank,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
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