Met salesman Tony in the yard whilst we were browsing,Tony was not pushy,just said feel free to look at all cars get the key tag and he would sit with us.Got what we needed and he went through the fin... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Met salesman Tony in the yard whilst we were browsing,Tony was not pushy,just said feel free to look at all cars get the key tag and he would sit with us.Got what we needed and he went through the fin... もっと見る
企業が回答しました
We purchased a car from a Evans Halshaw Kia in Hull after having a rough time with a previous car. So the full experience was a welcome to an apprehensive customer Tony our sales rep was very professi... もっと見る
企業が回答しました
Bought a Rexton fron Hull Kia Anthony Lyell made whole process smooth even though we couldn't actually ring each other so.all done by text and e mail but smooth and efficient very pleased with my new... もっと見る
企業が回答しました
Charged for four tyres at MOT, which had been told by a mechanic two weeks before were only going to be advisory. Opted for cheapest tyres to be charged on arrival for the premium tyres. A l... もっと見る
企業が回答しました
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
当該企業による記述
Every Day Low Prices
Priory Park, HU4 7DY, Hull, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service from Sophie on the service reception. She managed get my car done so I could wait for it. Thank you Sophie 😊

Evans Halshaw - Kia Hull からの回答
What can I say about the the lovely young lad Mason Wilson he definitely went above and beyond ,he was so polite and helpful thank you Mason

Evans Halshaw - Kia Hull からの回答
I found them to be efficient and informative . The gentleman Roy , collected and delivered my vehicle was so well mannered and polite ..well done to him

Evans Halshaw - Kia Hull からの回答
Made a telephone enquiry about a car I had seen on Autotrader and was impressed with how friendly and informative the salesman Ryan was. So much so that my husband and I drove over the bridge to Hull ( a 45 minute drive) We were met by Ryan who then arranged a test drive for me with Mason. What a lovely lad Mason is! A truly happy guy who worked had to build a good rapport with us. He wasn't pushy and answered any questions I had courteously, and was both personable and professional. Needless to say a good deal was done and 3 days later I drove off the forecourt in my new car. Mason, I feel you will do well in the future in whatever you do as you have a brilliant attitude. Keep doing what you're doing and don't change. P.S You're a great dad too!

Evans Halshaw - Kia Hull からの回答
I was dealt with quickly and efficiently by the receptionist and my car returned to me clean and serviced.

Evans Halshaw - Kia Hull からの回答

Evans Halshaw - Kia Hull からの回答
Arranged to test drive a new Sorrento - could not decided between the diesel and the hybrid model so arranged to test drive both on the same day (agreed with the dealership representative in advance)- we had to travel quite a way and on arrival they had made no arrangement for either - however did make the diesel available and said they would get the hybrid ready - however on return from the first test drive the sales man said “the powers that be wouldn’t allow the hybrid to go out” - (the salesman also did not know much about the car he was trying to sell as could not be bothered or to answer simple questions. We have been KIA owners for over 10 years but will now elsewhere due to the can’t be bothered attitude of Evans Halshaw

Evans Halshaw - Kia Hull からの回答

Evans Halshaw - Kia Hull からの回答
No problems att all, service brilliant and staff very friendly. Thankyou once more.

Evans Halshaw - Kia Hull からの回答
Evans Halshaw (Hessle) always give me first class service. They collect my car at the appointed time, and deliver it back at the time they said, with everything done as I asked. Documentation is superb, with everything they have done accounted for in detail. I can only congratulate them on annual on-going care of my car.

Evans Halshaw - Kia Hull からの回答
Updated July 2024:
The poor after sales service continues at Evans Halshaw Kia in Hull. I recently hit a bird in the car resulting in a damaged front bumper. I contacted EH to see if they could help with the repair. My enquiry was passed on to someone else and that was the last I heard. I called this person who said they weren't aware of the issue even though I was copied in on the e mail that was sent to them. They said they would get someone from the appropriate department to contact me. No one called back. I called the dealership again two days later and managed to speak to someone who quoted for the parts and said they would call me back once they had a figure for the paintwork. I did get a call back this time only to be told that they don't sort paintwork anymore. I was recommended an independant accident repair shop elsewhere and they would have nothing to do with the repair. I just felt the dealership just couldn't be bothered to sort out the repair. Be aware, although the initial buying experience may good, once you have driven away they just don't want to know you.
The experience up to the point of handover was excellent with good communications. However, once handover completed, and all documents signed that was the last I heard from the sales department. No follow up to see how things were or if I needed anything assistance with anything. There was a problem with the car which could not be resolved on the day and it took a call to Kia Connect services before I got a call back from the dealership to book the car in. Thankfully, the issue was sorted in the day and I was loaned a car while mine was with the service department. I have had no follow up from the sales department at all since collection day, however, the service technician was very good and explained things very well.

Evans Halshaw - Kia Hull からの回答
The young lady in the showroom who dealt with our paperwork was friendly & efficient. She is a great asset to your company. Made our experience easy & comfortable.

Evans Halshaw - Kia Hull からの回答
As mentioned EML problem not fixed and coild not contact you by phone

Evans Halshaw - Kia Hull からの回答
Happy people informative report after service also wash and valet.

Evans Halshaw - Kia Hull からの回答
Great service at KIA Hull. No pressure to buy, all questions answered honestly. Ryan was a very pleasant, knowledgeable and helpful guy. Would definitely recommend. PS….. the car’s awesome.

Evans Halshaw - Kia Hull からの回答
I was pleased they did my repair in a timely manner as due to it being new year they were not sure when it could be done

Evans Halshaw - Kia Hull からの回答
Really nice experience waiting area comfy staff very polite and friendly very professional

Evans Halshaw - Kia Hull からの回答
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