I had to decide between a Renault 5 and a Nissan Micra. Although other factors contributed to my choice being that of the Renault, a major factor was the service I got from the sales executive, Ethan.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After saying i would never come back to this garage here i am again a couple years later with the same terrible experience. I have been overcharged for a service, service department unable to help, re... もっと見る
企業が回答しました
Absolutely spot on. Received an excellent quality video, along with a detailed health check which explained the status and condition of all of the relevant components on my vehicle. Communication was... もっと見る
企業が回答しました
I visited the Evans Halshaw Durham branch on 10 July 2026 and was looked after by Lewis. I found him to be honest, transparent, and not at all pushy, which was a refreshing change after having some ne... もっと見る
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
Renault, 20 Alma Place, Gilesgate Moore, DH1 2HN, Durham, 英国
- 0191 332 4600
4.4
優良
385件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Renault van
Buying a used van from Renault Durham was a great and very easy experience, Big thanks to Jack Mason who made the sale very easy from start to finish 5⭐️⭐️⭐️⭐️⭐️ sales man. Thanks Jake👍
2025年3月28日
自発的なレビュー
Evans Halshaw - Renault Durham からの回答
Hi,
We strive to make the car buying process as smooth and enjoyable as possible for our customers.
We're delighted to hear that Jack made your experience so easy and we'll be sure to pass on your kind words to him.
Evans Halshaw Customer Services
Evans Halshaw - Renault Durham からの回答
Hi Sandra,
We appreciate your kind words about our staff and the service you received.
We're glad you found them pleasant and helpful.
Evans Halshaw Customer Services
Quick and efficient service.
2025年3月17日
Evans Halshaw - Renault Durham からの回答
Hi Sharon,
We appreciate your kind words and are glad you had a positive experience.
Evans Halshaw Customer Services
Evans Halshaw - Renault Durham からの回答
Hi Brenda,
We appreciate your kind words and are thrilled to hear you had a positive experience.
We strive to provide excellent service and are glad we met your expectations.
Evans Halshaw Customer Services
Great Service
Great service for my cars service from very helpful, efficient and friendly staff.
2025年3月12日
Evans Halshaw - Renault Durham からの回答
Hi,
Thank you for your kind words.
We are delighted to hear you had a positive experience with our service.
Evans Halshaw Customer Services
Great service
2025年3月8日
Evans Halshaw - Renault Durham からの回答
Hi Paul,
Thank you for your positive review.
Have a great day!
Evans Halshaw Customer Services
Evans Halshaw - Renault Durham からの回答
Hi Mr Mitchell,
Thank you for taking the time to review us.
You have really made our day!
Evans Halshaw Customer Services
Evans Halshaw - Renault Durham からの回答
Hi David,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
Positive experience, happy customer
I've had a very positive experience with Evans Halshaw Durham. This was my first time purchasing a car and the process was less hassle than expected thanks to Marc for sorting everything out for me. Customer service was excellent and I'm really pleased with my car!
2025年3月4日
自発的なレビュー
Evans Halshaw - Renault Durham からの回答
Hi Chloe,
Thank you for your kind words and five-star rating!
We are delighted to hear that you had a positive experience purchasing your first car.
We appreciate you highlighting the excellent service you received.
We are glad you were happy with the car and that the process was less hassle than expected.
Evans Halshaw Customer Services
Amazing service
Amazing service - no hassle, no upsell, the price was as online and from test drive to driving away was quick and easy. Huge thanks to Jake for his time and patience, a brilliant service and we'll be back!
2025年3月3日
自発的なレビュー
Evans Halshaw - Renault Durham からの回答
Hello,
We are delighted to hear that you had a positive experience and were happy with the service you received from Jake.
We appreciate your feedback and are glad you found the process smooth and your questions answered.
Evans Halshaw Customer Services
Warranty Repair
Took car in for repairs under the 3 month warranty, no problems, given courtesy car in the 3 weeks it was in, whilst awaiting parts, service desk staff very professional and helpfull
2025年2月20日
Evans Halshaw - Renault Durham からの回答
Hi Graeme,
We are pleased to hear you had a positive experience with our service department.
We appreciate your feedback and are glad you found our staff professional and helpful.
Evans Halshaw Customer Services
Excellent communication and work ethic…
Excellent communication and work ethic from all members of staff from start to finish 👍👍👍👍👍
2025年2月17日
Evans Halshaw - Renault Durham からの回答
Hi,
Thank you for your kind words and five-star rating!
We are thrilled to hear you were happy with the communication and work ethic of our team.
Evans Halshaw Customer Services
Evans Halshaw - Renault Durham からの回答
Hi Raymond,
Thank you for your kind words.
We're thrilled to hear you had a positive experience with us.
Evans Halshaw Customer Services
Evans Halshaw - Renault Durham からの回答
Hi Mrs Robson,
If there is anything we can help with, please email service.followup@evanshalshaw.com
Kind Regards,
Evans Halshaw Customer Services
Evans Halshaw - Renault Durham からの回答
Hi David,
We're glad to hear that you found our service quick, friendly, and efficient.
Evans Halshaw Customer Services
Evans Halshaw - Renault Durham からの回答
Hi Graham,
Thank you for your kind words.
We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services
Great helpful staff but could do with…
Great helpful staff but could do with more common Spare parts in rather than making repeated trips.
2025年1月2日
Evans Halshaw - Renault Durham からの回答
Hi Terry,
We appreciate your kind words about our staff.
We understand the inconvenience of needing to make multiple trips for spare parts, and we will take your feedback into consideration as we continue to improve our inventory.
Evans Halshaw Customer Services
Brilliant service from Jake
Jake Mason was brilliant in helping us find the right car for our needs and budget, taking the time to sort multiple test drives over a period of weeks. We couldn’t have asked for a better service.
2025年1月29日
自発的なレビュー
Evans Halshaw - Renault Durham からの回答
Hello Adam,
We are so pleased to hear that you had a positive experience.
We appreciate your kind words about Jake and his dedication to helping you find the perfect car.
Evans Halshaw Customer Services
We had a great experience purchasing…
We had a great experience purchasing our car from Evans Halshaw Durham.
The service and help we received by the sales member Josh was very efficient and we felt we were looked after very well while going through the process.
They worked around our commitments which was very much appreciated.
Would definitely recommend using them for purchasing your next vehicle.
2025年1月22日
自発的なレビュー
Evans Halshaw - Renault Durham からの回答
Hi Nicola,
Thank you for sharing your positive experience.
We are delighted to hear that you had a smooth and enjoyable car buying experience. We appreciate your kind words about Josh and his dedication to providing exceptional service.
We are proud to have a team that goes above and beyond to ensure customer satisfaction.
Evans Halshaw Customer Services
Quality of Service
Whole process was conducted in an efficient, professional and courteous manner
2025年1月21日
Evans Halshaw - Renault Durham からの回答
Hi Jim,
We appreciate your kind words and are glad to hear you had a positive experience.
Evans Halshaw Customer Services
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。