Evans Halshaw - Renault Sheffield レビュー 

298
TrustScore 5段階評価の4.5

4.7

Renault, 610 Penistone Road, S6 2FZ Sheffield, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Recently acquired my first motorbility car from Evan’s Halshaw - renault Sheffield . I was greeted by Stuart Mansfield who looked after me every step of the way. fantastic service thanks again Stuar... もっと見る

企業が回答しました

5つ星のうち2の評価

Overcharged for break fluid change @ £89 + VAT. The average UK charge in garages, Halfords, Kwik Fit etc. is £50. As a customer who bought our car from this dealership, plus we have a service plan wi... もっと見る

企業が回答しました

5つ星のうち5の評価

We collected our new Dacia Sandero Stepway Extreme, from Evans Halshaw Sheffield, just in time for the wife’s birthday, on the 27th. March. The whole transaction was a pleasure from start to finis... もっと見る

企業が回答しました

5つ星のうち5の評価

We have used this dealership for over 9 years now and have had several cars. We have never encountered any issues with their customer service. Recently had an issue with my car that required a new p... もっと見る

企業が回答しました


企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

  • Renault, 610 Penistone Road, S6 2FZ, Sheffield, 英国

  • 0114 251 5100

4.7

優良

TrustScore 5段階評価の4.5

298件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(298)

過去12か月のレビュー数: 5,635

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The efficiency and friendliness of the…

The efficiency and friendliness of the reception staff.

2023年3月1日
Evans Halshaw - Renault Sheffield ロゴ

Evans Halshaw - Renault Sheffield からの回答

Hi Don,

Thank you for such a positive review.

Have a wonderful day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Very friendly and helpful staff

Very friendly and helpful would recommend these .

2023年3月5日
Evans Halshaw - Renault Sheffield ロゴ

Evans Halshaw - Renault Sheffield からの回答

Hi Nigel,

We always appreciate positive reviews!

Thank you, and happy motoring!
Evans Halshaw Customer Services

5つ星のうち5の評価

kind professional attention

Did a thorough assessment of my car and received very personal service from olivia who helped me to find a scrap dealer. Really good customer service so i would definitely go back to this garage

2023年3月3日
Evans Halshaw - Renault Sheffield ロゴ

Evans Halshaw - Renault Sheffield からの回答

Hello Christine,

Thank you for the positive review!

I will be sure to share it with the team here at the Renault dealership in Sheffield.

Take care!
Evans Halshaw Customer Services

5つ星のうち5の評価

Nigel eyre at Renault was absolutely…

Nigel eyre at Renault was absolutely wonderful answering all our questions put up with being badgered about the unfortunate delays on delivery times due to the ongoing problems getting new cars. Can’t thank them all enough

2023年3月3日
自発的なレビュー
Evans Halshaw - Renault Sheffield ロゴ

Evans Halshaw - Renault Sheffield からの回答

Hello Vivienne,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

5つ星のうち1の評価

Terrible customer service

Terrible customer service.
Sales rep and sales Manager contradicting each other constantly.

I also paid £200 deposit to reserve a car and had an appointment to do paper work, but was called an hour later. Sloppy customer service.

I was completely patronised on the phone by Andy sales manager and shocked at the awful customer experience. I was about to purchase £10,000 for a car upfront but will never do business with this company again.
If this is what they're like before a sale what are they like when something goes wrong with the car !

2023年3月2日
自発的なレビュー
Evans Halshaw - Renault Sheffield ロゴ

Evans Halshaw - Renault Sheffield からの回答

Hi Lesley-Ann,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Evans Halshaw Customer Services

5つ星のうち5の評価

Friendly staff

Friendly, cheerful staff. My car was ready early and had been valeted for me. Thank you!

2023年2月21日
Evans Halshaw - Renault Sheffield ロゴ

Evans Halshaw - Renault Sheffield からの回答

Hi Emma,

We always appreciate positive reviews!

Thank you, and happy motoring!
Evans Halshaw Customer Services

5つ星のうち1の評価

Absolutely abysmal service from Leanne

Absolutely abysmal service from Leanne. Awful attitude towards paying customers. Will NEVER return. She gives the place a bad name!

2023年2月1日
自発的なレビュー
Evans Halshaw - Renault Sheffield ロゴ

Evans Halshaw - Renault Sheffield からの回答

Hi,

Thank you for your review.

Firstly, I’m sorry to hear you haven’t had a positive experience, I appreciate the frustration with this.

We are really struggling to find out details on our system and we would like the opportunity to look into this further for you.

Please can you contact us at service.followup@pendragon.uk.com so we can assist with this further for you?

Thanks,
Evans Halshaw Customer Services

5つ星のうち5の評価

Great service

When you go into Evans Halshaw you always feel special.

2023年1月24日
Evans Halshaw - Renault Sheffield ロゴ

Evans Halshaw - Renault Sheffield からの回答

Hi Roy,

We are delighted to see such a positive review.

Have a great day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Car Service

While the car was having an 18K mile service I was able to work in the customer area using the wi-fi. When it was complete they let me know, along with an email, and the car was washed and vacuumed. Brilliant job all round!

2023年1月19日
Evans Halshaw - Renault Sheffield ロゴ

Evans Halshaw - Renault Sheffield からの回答

Hi John,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

5つ星のうち3の評価

Car given a clean bill of health ready for MOT

Car given a clean bill of health and wash and hoovered
Given costings for a further service plan
Staff were helpful and professional

2023年1月12日
Evans Halshaw - Renault Sheffield ロゴ

Evans Halshaw - Renault Sheffield からの回答

Hi Janet,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Helpful professional and friendly…

Helpful professional and friendly staff. Service was exceptional

2023年1月18日
Evans Halshaw - Renault Sheffield ロゴ

Evans Halshaw - Renault Sheffield からの回答

Hi Nancy,

Thank you for such a positive review.

Have a wonderful day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Stephanie was extremely helpful and…

Stephanie was extremely helpful and offered some great options. Would recommend her to anyone

2022年12月23日
自発的なレビュー
Evans Halshaw - Renault Sheffield ロゴ

Evans Halshaw - Renault Sheffield からの回答

Hi Mrs Dallamore,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Great customer service

Great customer service!
So happy with my new car, thank you!

2022年12月23日
自発的なレビュー
Evans Halshaw - Renault Sheffield ロゴ

Evans Halshaw - Renault Sheffield からの回答

Hi Elizabeth,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Great experience

I had a reassuring chat with a service advisor after a strange experience with another garage. Got booked in quickly and received a handy video from the technician looking over my car, who explained the work needed. Overall a great experience.

2022年12月21日
Evans Halshaw - Renault Sheffield ロゴ

Evans Halshaw - Renault Sheffield からの回答

Hello Mr Sharman,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

5つ星のうち5の評価

Excellent customer service from Steph

Excellent customer service from Steph, she’s a credit the company and would highly recommend

2022年12月1日
自発的なレビュー
Evans Halshaw - Renault Sheffield ロゴ

Evans Halshaw - Renault Sheffield からの回答

Hello,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

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