I can’t recommend Emma in the Servicing Department highly enough! Her customer service is absolutely outstanding. She is always so friendly, chatty and approachable, and genuinely goes abo... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Reception staff very friendly and helpful. Full health check carried out which I wasn’t expecting as van was recalled for a timing belt/chain issue. Very impressed with level of service.
企業が回答しました
I had my 3rd servicing at Grangemouth branch. Immediately seen to. Option to stay in the lounge area or go to local cafe, which I did. All went top plan. Took 2 hours which they said in advance... もっと見る
企業が回答しました
Outstanding help and advice from Bryan McKee with my next Motability car, who went over and above all expectations to help me this week. He literally moved mountains for me to get the car I needed (Va... もっと見る
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
連絡先
Laurieston Road, Grangemouth, FK3 8XX, Falkirk, 英国
- 01324 673300
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Booked car in for first service…
Booked car in for first service everyone very helpful from start to finish first class service which I would expect from Evan’s Halshaw cheers Greig

Evans Halshaw - Vauxhall Falkirk からの回答
Car service
The car was collected from my house ,the driver inspected it and measured the tyre tread depth before he left. I got a phone call later to say the service was complete and the driver would bring it back shortly. The driver was polite and well presented, the girl on the phone was very helpful. Car was cleaned before it was returned

Evans Halshaw - Vauxhall Falkirk からの回答

Evans Halshaw - Vauxhall Falkirk からの回答
Booked my car in for its m o t
Booked my car in for its m o t
Chose to wait for it.
Unfortunately it failed but they were really quick at resolving the issue and retesting. I'm very happy with the service and this is my 2nd mot with them. Only had to been there a couple of hours then I could get on with my day

Evans Halshaw - Vauxhall Falkirk からの回答
Booked a service with Evans Halshaw
Booked a service with Evans Halshaw, the process was simple and very straightforward. Usual good service by the staff, the mechanic even explained something I had in my head.

Evans Halshaw - Vauxhall Falkirk からの回答
Always gone to Evans Halshaw
Booked my car in for an MOT. It was a straightforward process and was kept informed along the was. They even washed and vacuumed the car. Great job.

Evans Halshaw - Vauxhall Falkirk からの回答
Was able to complete service in a time…
Was able to complete service in a time frame that suited me, great communication als

Evans Halshaw - Vauxhall Falkirk からの回答
Bought 2 cars from Evan’s Halshaw and…
Bought 2 cars from Evan’s Halshaw and wouldn’t go anywhere else to buy a car or to get any services or Mot’s. Staff are amazing and couldn’t be more helpful, extremely reliable and every Mot & service I’ve had done has been first class. Highly recommend!

Evans Halshaw - Vauxhall Falkirk からの回答
Bought car from Tommy great service…
Bought car from Tommy great service left same day with the cr.

Evans Halshaw - Vauxhall Falkirk からの回答
That time of year again for car…
That time of year again for car service. Car collected from door, video sent of progress then car brought back. The service Evans Halshaw in Falkirk is first class, highly recommended. Thank you once again guys, keep up the good work.

Evans Halshaw - Vauxhall Falkirk からの回答
Car was in for software faults staff…
Car was in for software faults staff were very friendly and it is a great service you get from this garage.

Evans Halshaw - Vauxhall Falkirk からの回答
Car was in for a service staff all very…
Car was in for a service staff all very pleasant was sent a video of my car being serviced very professionally done keep up the brilliant work Falkirk staff

Evans Halshaw - Vauxhall Falkirk からの回答
2 days after delivery to pay for a vehicle.
Sold my car to Evan’s Halshaw Falkirk branch through Carwow and it was collected 4th October. Told it would take 2 days for payment to be made, so taking the weekend in to account I would be paid by end of play Tuesday.
Tuesday came and went with no payment made, even though Carwow assured me I’d receive payment that evening.
Contacted the branch directly Wednesday and was told they would look in to it.
Thursday I spoke with the manager who only just found an issue with the National Mileage Register and explained that it would be resolved by midnight and a faster payment would be made the next morning.
Faster payment is instant but by 3pm still no payment. When I asked what would happen if the payment didn’t appear that evening he got irate and tried to tell me that he was going “above and beyond” and hung up on me. Surely the basics are that they pay for the vehicle they have had for over a week! No car would leave the forecourt, I’m sure unless payment was made! So why the delay in payment when purchasing a car?
No explanation, no responsibility and certainly no apology from anyone.
Just typical car salesman with their b*ll**it patter!
Promises to call me back with updates which never came. Appalling customer service.
Payment was finally made.
Contacted the company via their website “Contact Us” page. A week later and still no reply.
Avoid this bunch at all costs.

Evans Halshaw - Vauxhall Falkirk からの回答

Evans Halshaw - Vauxhall Falkirk からの回答
My car was in for a service
My car was in for a service, lovely staff, Kirsty & louise kept me upto date regarding the service,would highly recommend,lovely ladies.

Evans Halshaw - Vauxhall Falkirk からの回答
Good service and friendly support for…
Good service and friendly support for my new car by Bryan

Evans Halshaw - Vauxhall Falkirk からの回答
Great service from start to finish
Great service from start to finish. Daniel our salesman went up and above all expectation to get the right car for us. Our car wouldn't be ready until we came back from 4 weeks in Australia and gave us a courtesy car to try out before we headed on on holiday. The day we arrived back he came to our house to deliver the car himself.

Evans Halshaw - Vauxhall Falkirk からの回答
Salesman Stephen at Falkirk showroom…
Salesman Stephen at Falkirk showroom couldn't do enough for me, would recommend to anyone looking for a new car. thanks again

Evans Halshaw - Vauxhall Falkirk からの回答
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