Evans Halshaw - Vauxhall Horsforth レビュー 

596
TrustScore 5段階評価の4.5

4.5

125 Low Lane, Horsforth, LS18 5PX Leeds, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ihsaan made us feel very relaxed and made the process of buying a new car very easy. He was helpful and knowledgable when we had questions and was very respectful. I would buy another car from here du... もっと見る

企業が回答しました

5つ星のうち5の評価

Matthew Hopkins dealt with us from the start. From first visit Matthew was welcoming, helpful and honest without pushing for a sale. Our next visit with our Daughter for her first car, Matthew w... もっと見る

企業が回答しました

5つ星のうち5の評価

Really good customer service. My part exchange was quite complicated (nothing to do with them) but they were very patient and understanding with excellent communication. My new van was fully charged o... もっと見る

企業が回答しました

5つ星のうち3の評価

I bought my Mercedes B class 70 reg in February this year from Evans Halshaw in Horsforth and the start/stop never worked. I contacted them on Thursday last week and was faced by an appalling telep... もっと見る

企業が回答しました


企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

4.5

優良

TrustScore 5段階評価の4.5

596件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(596)

過去12か月のレビュー数: 5,360

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Thank you Matt for your great service

2026年7月21日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hello Kathryn,
Thanks for sharing your recent experience!
It sounds like Matt has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Ihsaan was great

Ihsaan made us feel very relaxed and made the process of buying a new car very easy. He was helpful and knowledgable when we had questions and was very respectful. I would buy another car from here due to how he made me and my partner feel relaxed and the whole process very easy

2026年7月19日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hello, Tom,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Really friendly and helpful colleagues …

Really friendly and helpful colleagues explained the results of the service and any work that might be needed in the future, would definitely recommend 👍

2026年7月17日
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hello Robert,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち1の評価

Poor Customer Service

I made an enquiry on line to Evans Halshaw Vauxhall Horsforth regarding a BMW X3 and Mark was quick to call me and discuss the car. All appeared good, I asked for a video, as I was travelling a long distance, and asked what I needed to do to reserve the car and arrange a viewing. Mark said he would get one of his team to send me a video and we could then discuss when I could come up to see the car as it was yet to go through their preparation. The video was sent and I immediately called Mark but was told he was busy and would call me back. No call back so I called again and was told by Ken that the car was being seen by someone else and that it was reserved. I checked on line and the car was still available so reserved it myself and received a confirmation email that that the car would be held for me. Mark did call back later in the afternoon and told me that the car has been sold. This was terrible customer service and a total lack of transparency. I offered in the initial phone call with Mark to reserve the car but was advised to look at the video and then discuss when to view. In the meantime, he had sold it to someone else. I'm old school, my word is my bond. I trusted Mark and that was my mistake, please be aware.

2026年7月17日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hi Dave,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com? They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Vauxhall 👍

Vauxhall service 👍

2026年7月16日
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hello Michael,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Smooth and painless

Smooth and painless, Matt Hopkins is the man !!!!

2026年7月17日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hello Sean,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Everything was told to me whatdropping car off for a first service was…

Everything was told to me what was happening. The service went smoothly and quickly

2026年7月15日
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Very helpful and please man servicing…

Very helpful and pleasant man servicing my car

2026年7月10日
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hello Joanne,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Horsforth Customer Services

5つ星のうち5の評価

Superb in every way

2026年7月10日
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hello Susan,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Horsforth Customer Services

5つ星のうち5の評価

Great experience

Great experience! Great service from Matthew Hopkins

2026年7月4日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hello Lauren,
Matthew will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

All went well friendly staff member

All went well friendly staff member . It took 10 to 15 mins to sort my recall. Very happy.

2026年6月26日
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

My MOT & Service

My MOT & Service was completed whilst I waited and the customer waiting area was very pleasant on a very hot day due to the air conditioning. Most of my bill was covered by my Service Agreement and the additional charges were clearly explained. I was sent a video of my vehicle inspection and my car was washed before being returned to me.

2026年6月24日
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Vauxhall Horsforth Customer Services

5つ星のうち5の評価

Really good customer service

Really good customer service. My part exchange was quite complicated (nothing to do with them) but they were very patient and understanding with excellent communication. My new van was fully charged on collection and well presented. Will absolutely use them again. Sales manager Mark was top notch.

2026年6月18日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Mark at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

East to arrange and all done efficiently

East to arrange and all done efficiently

2026年6月20日
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hello John,
We appreciate you leaving us a review - thank you!
Have a nice day!

Evans Halshaw Vauxhall Horsforth Customer Services

5つ星のうち5の評価

Excellent service

Excellent service, super helpful and supportive. Matthew was great at making my experience comfortable.

2026年6月19日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hi Stuart,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Matthew at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Mathew did a great job

Mathew did a great job. Process was easy, a couple of issues needed resolving by agreement on the car and he ensured they were done. Very pleasant chap and the car itself is superb. Overall a professional, easy experience

2026年6月19日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hi Venturi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Mathew at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Buy with confidence from Evan’s Halshaw Horsforth

Matthew Hopkins dealt with us from the start. From first visit Matthew was welcoming, helpful and honest without pushing for a sale.

Our next visit with our Daughter for her first car, Matthew was again extremely helpful and professional and walked us through all devices offered giving us the best deal for our needs and budget.

Evan’s Halshaw Horsforth is a brilliant site, spacious, lots of variety of vehicles and the service and sales offered was overall a fantastic experience.

2026年6月19日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Matthew at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち1の評価

Dont buy a warranty from Evans Halshaw

When I purchased a brand new car. I was sold an extended warranty with Pendragon. I specifically asked if the clutch would be covered and was told yes. The salesman even highlighted the section in the paperwork. Started having problems with clutch after 15000 miles. The clutch pedal stays down so you can't change gear. You have to lift it up with your foot. Common fault in Vauxhall vehicles. Made a claim under warranty and they declined the claim. Pendragon won't even speak to you on the phone you have to email. DO NOT PURCHASE A WARRANTY WITH THIS COMPANY. TOTAL WASTE OF MONEY. I know have £2000 bill.

2026年6月18日
自発的なレビュー
Evans Halshaw - Vauxhall Horsforth ロゴ

Evans Halshaw - Vauxhall Horsforth からの回答

Hi Kate,

Thanks for sharing your feedback on your experience with Evans Halshaw Vauxhall Horsforth. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Vauxhall Horsforth Customer Services

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