Arrived about 9ish ,was seen quickly, nice staff,free tea or coffer was lovely didn't have time to finish when car was done ,fab experience ty x
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great Staff, Comfortable waiting area, very nice coffee. Finished ahead of schedule and I was fully informed all the way. Waited in the dealership and was well looked after.
企業が回答しました
Customers should expect a reasonable level of service and the service centre should be ready to carry out the work at the agreed time of the appointment. Not having the parts on site at the required t... もっと見る
企業が回答しました
Overall and with holding the extended guarantee, I serviced and MOT'd the vehicle through them. They are great with contact, very polite especially the lady in charge of my booking throughout. The wor... もっと見る
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
Unit 3, Gelderd Road, LS12 6EG, Leeds, 英国
- 0113 224 4999
4.3
優良
629件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Evans Halshaw - Vauxhall Leeds からの回答
Hello Glenn,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Vauxhall Leeds Customer Services
Quick efficient and friendly service
Quick efficient and friendly service. Would highly recommend
2026年6月11日
Evans Halshaw - Vauxhall Leeds からの回答
Hello,Gill
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Evans Halshaw - Vauxhall Leeds からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
The experience was fine
The experience was fine because the car service didn’t take too long and everything was done that needed to be done.
2026年6月4日
Evans Halshaw - Vauxhall Leeds からの回答
Hello Lynda,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
First Class .The service team are…
First Class .The service team are excellent from the ladies on the front desk to the team who service your car
If any problems with your car they keep you updated and contact you about any extra costs
2026年6月3日
Evans Halshaw - Vauxhall Leeds からの回答
Hello Chris,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Evans Halshaw - Vauxhall Leeds からの回答
Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services
Evans Halshaw - Vauxhall Leeds からの回答
Hello Tolu,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Evans Halshaw - Vauxhall Leeds からの回答
Hello Marie,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
A car dealership with a great culrure!
The friendly, capable staff who appreciate and understand my situation and worked hard to meet my requirements
2026年5月21日
Evans Halshaw - Vauxhall Leeds からの回答
Hello Steve,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Excellent service
They support was great from start to finish. Hamza made the purchase very smooth and communicated really well throughout
2026年5月1日
Evans Halshaw - Vauxhall Leeds からの回答
Hello,
Thanks for sharing your recent experience!
It sounds like Hamza has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services
Great service friendly and kept me…
Great service friendly and kept me informed about the process of the work being done.
2026年5月11日
Evans Halshaw - Vauxhall Leeds からの回答
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Evans Halshaw - Vauxhall Leeds からの回答
Hello Craig,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Terrible never again
Terrible never again, I'll be glad to be rid of this terrible garage. Took motability car for service was told it takes 2 hours. 3 hours later im still sat waiting they're saying it'll be done soon, the fatigue and pain is now too much I've been out the house for far too long without my medications. I start vomiting in a bag, a further 2 hours i sit there vomiting in a bag waiting for my car. I look to the right and see the mechanics stood around eating ice creams.
Beyond a joke and its due again next week for mot which i am dreading because they will no doubt keep me sat around 4 or 5 hours and i will end up in a flare up vomiting in a bag again.
Car goes back end of may and glad to be rid of this shambles of a garage.
2025年5月3日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello Leigh,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
Stay well clear dont waste money on warranty
Thay are all lovely when your looking to buy a car .Dont want to know after .DO NOT BUY THEIR WARRANTY. Its where they make thier money I paid nearly £1000 for 3 years warranty had another garage said warranty would cover. Then the guy says not covered and makes some excuse saying it was error on my part showed loads the video all said straight away what it was wish ii haf read reviews earlier shocking. I will never buy another car off them took it to independent garage after who said car had loads new stuff put in but there was obviously still an underlying problem I had to top up with oil every 3 months trying to get through on phone they dont answer. Never in all my years of having cars have I ever had problems like this one Took them 6 weeks before they could even take car to be looked
2026年2月20日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hi Jill,
I'm so sorry to hear that you haven't been contacted in regards to your ongoing complaint.
Please email us with your details to help@evanshalshaw.com, and we will ensure that you are contacted back.
Again, I do apologise for any inconvenience this may have caused.
Evans Halshaw Brand Customer Services
Evans Halshaw - Vauxhall Leeds からの回答
Hello Danny,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Sarah and her staff give great service.
2026年4月23日
Evans Halshaw - Vauxhall Leeds からの回答
Hello Richard,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Excellent all-round service.
2026年4月21日
Evans Halshaw - Vauxhall Leeds からの回答
Hello Susan,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Good service overall.
Big welcoming smile from Sarah as I arrived to drop my car off for its MOT at 8.25am
Smooth process with friendly helpful staff.
Only negative was I requested my vehicle back for no later than 2pm but didn't get it back until nearly 3pm due to them having a full calendar of services/MOTs and only one person doing the vehicle valeting. Might be worth having an extra person to help out on days like that.
2026年4月17日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello Angela,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.
This will enable us to address any areas of concern and ensure a better experience for you and others. Thank you once again for taking the time to review us.
Evans Halshaw Vauxhall Leeds Customer Services
Motabilaty Dealership
To say this is a Motabilaty dealership the customer care is discussing. I dread to think how their staff are treated
I can’t be the only customer with health issues that need their car collected ,or unable to sit and wait for hours.
My son helped me, he asked them to ring him when they’d done the service, they couldn’t be assed, I rang them and we got held up in rush hour traffic instead of a 15 min driver took nearly an hour to get home. That’s a bloody long time when you don’t feel well.
2026年4月14日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hi Pat,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Brand Customer Services
Not worth one star
I gave this one star as I couldn't give it zero. I went into the showroom yesterday with the intention of buying a new car. The female on reception was most forbidding and stern;she did not speak at all. There were two males sitting at desks. One looked down and the other sucked on his water bottle like a baby. Nobody spoke to me or tried any form of interaction. Clearly, they are not interested in selling cars! Or maybe they didn't think I merited their oh so valuable attention. I'll go to a dealership which does want to sell and shows a little more respect than these 3 "employees". Evans Halshaw - times are bad if you are employing such poor quality "people"!!
Re your reply with vacuous, meaningless apology.
Why is it that you arrogant disorganizations demand that one "provide more details of your experience to our customer service team"? What good will that serve? - apart from keeping truthful comments out of public readership to protect your dreadful Leeds branch. I have explained matters fully already so what "concerns" will they "investigate" and what can they "make things right" for me?
Evans Halshaw, you need a thorough customer service overhaul.
2026年4月14日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Dear Pauline,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Brand Customer Services
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