Arrived about 9ish ,was seen quickly, nice staff,free tea or coffer was lovely didn't have time to finish when car was done ,fab experience ty x
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great Staff, Comfortable waiting area, very nice coffee. Finished ahead of schedule and I was fully informed all the way. Waited in the dealership and was well looked after.
企業が回答しました
Customers should expect a reasonable level of service and the service centre should be ready to carry out the work at the agreed time of the appointment. Not having the parts on site at the required t... もっと見る
企業が回答しました
Overall and with holding the extended guarantee, I serviced and MOT'd the vehicle through them. They are great with contact, very polite especially the lady in charge of my booking throughout. The wor... もっと見る
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
Unit 3, Gelderd Road, LS12 6EG, Leeds, 英国
- 0113 224 4999
4.3
優良
629件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Recall
I got a recall letter for an issue with the fuel pipe. Called them up and they got it booked in within a few days.
I had my car back after a few hours and got a little video showing all the checks carried out.
Sarah was great at keeping me up to date through out.
2025年9月3日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello Adele,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services
I have had all my cars from you in the…
I have had all my cars from you in the last 15 yrs all new by the way and I have a service plan on all cars so all services are covered. I took it for a recent service which includeds a wash and a valet but to my disappointment was still dirty with my dogs paw prints on bottom of door so not been done. All past services have been spot on which was at wakefield branch but recently moved to leed so it made sense to book Leeds but not very good.
2026年4月7日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello Neil,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Evans Halshaw Vauxhall Leeds Customer Services
There was some confusion about the…
There was some confusion about the booking so that the car was not entered for a full service. This was speedily resolved. After a health check needed parts were promptly delivered despite the Easter bank holiday and all efforts made to get the car ready on time for us. The reception staff in service were very helpful and kept us informed. All in all excellent customer care.
2026年4月9日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello Conway,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Vauxhall Leeds Customer Services
Take your money then no replies
I’ve had a shocking and unacceptable experience. After paying to reserve a car 6 days ago, requesting paperwork 5 days ago I still am yet to receive anything, even after waiting on hold for collectively over an hour throughout this week trying to contact you, as well as numerous emails. I made it clear that unless pre arranged I couldn’t answer a call due to work, spending all my breaks and lunches waiting on hold. Finally managed to speak to someone on Tuesday who assured I would be sent paperwork on Wednesday (yesterday) and I have received nothing. Sent an email yesterday requesting to cancel my order and refund my reservation fee as clearly my order isn’t manageable for this branch, and even that hasn’t been acknowledged.
2026年4月2日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hi Sophie,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Evans Halshaw Vauxhall Leeds Customer Services
Overall and with holding the extended…
Overall and with holding the extended guarantee, I serviced and MOT'd the vehicle through them. They are great with contact, very polite especially the lady in charge of my booking throughout. The work done was good with no concerns. However, I am disappointed with the lack of offering a courtesy car online when booked or even mentioned when discussed over the phone, costing me £35 in taxi fares. Would recommend then anyway as a main dealer and costs weren't too high considering.
2026年3月31日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello Chris,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Brand Customer Services
Helpful service and good communication
2026年3月27日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Consistently great service!
The service at Evans Halshaw Vauxhall Leeds is consistently great. My car was in for its annual service yesterday and it is always a pleasure to see the friendly faces again! The staff are great - helpful, professional and friendly and the waiting area with complimentary coffee is a relaxing place to sit whilst your car is in the workshop. Great work all round from everyone!
2026年3月27日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello Irén,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services
Extremely friendly staff were most…
Extremely friendly staff were most welcoming, and were able.to answer a.couple of questions. On completion of my cars 1st service was taken out to my car by a member of staff.
2026年3月26日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello Kevin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Leeds Customer Services
My car was in for service recently…
My car was in for service recently Julie and the rest of the service team were very helpful friendly and proffesional
2026年3月17日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello Helen,
Julie will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Leeds Customer Services
Very professional staff
Very professional staff, kept me updated. Would recommend them
2026年3月16日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello Diane,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Leeds Customer Services
Great service very helpful & friendly…
Great service very helpful & friendly staff would thoroughly recommend then
2026年3月12日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello Mark.
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Vauxhall Leeds Customer Services
Evans Halshaw - Vauxhall Leeds からの回答
Hello Gareth,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Leeds Customer Services
Booked my car for annual service and…
Booked my car for annual service and MOT. Julie worked with me to find a suitable date and time.
Service from staff at the phone, service desk and techs is always friendly, professional and courteous.
2026年3月12日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Julie at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Usually excellent service
Usually excellent service, unfortunately this time I waited nearly 2 hours to get the car after being told it would only take 1 hour.
2026年3月5日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello Keith,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Brand Customer Services
Great service seamless from start car…
Great service seamless from start car was sent back all cleaned out and polished staff friendly and helpful
2026年3月2日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello Lynne,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Great contact and updates from start to…
Great contact and updates from start to finish of the service off my car Wendy was very helpful and made everything easy for us
2026年2月25日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello Adam,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Recently had an MOT at evens Halshaw
Recently had an MOT at evens Halshaw. Very quick service and easy to book. Got me in the next day.
2026年2月18日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello Michael,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Leeds Customer Services
Sarah was very helpful on the service reception.
Sarah was very helpful on the service reception when i brought my car in for it's second service.I have always bought my new cars from evanshalshaw and will continue.Thanks again.
2026年2月17日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello,
Sarah will appreciate you leaving this review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Leeds Customer Services
Billy went above and beyond for us
Billy went above and beyond for us, nothing was too much. From taxing the vehicle to ensuring we had enough charge to get the 80 miles home. He was great and we love our new Peugeot.
2026年2月14日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hi Rebecca,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Billy at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services
Recall was dealt with very efficiently…
Recall was dealt with very efficiently and on a good time scale.
2026年2月10日
自発的なレビュー
Evans Halshaw - Vauxhall Leeds からの回答
Hello Richard,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Evans Halshaw Brand Customer Services
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