I bought a 3 year old car from Evan’s Halshaw Vauxhall Middlesbrough, the experience at the start was friendly and was given a coffee straight away. Our salesman was Arnold, a young and very polite y... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I bought a 3 year old car from Evan’s Halshaw Vauxhall Middlesbrough, the experience at the start was friendly and was given a coffee straight away. Our salesman was Arnold, a young and very polite y... もっと見る
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Arnold Mupakasa was professional, friendly, and knowledgeable about the car I was interested in. Arnold was patient and explained each step and product clearly. We unfortunately weren't able to comple... もっと見る
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Horrendous service would defiently not recommend to anyone to use the garage. Advised that fault would be fixed with no cost, total lack of transparency from staff who kept changing the story trying... もっと見る
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I could follow online the stages that my car went through and also everything was video recorded so I could see what was done .
企業が回答しました
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
当該企業による記述
Every Day Low Prices
Cambridge Road, Cargo Fleet, TS3 8AG, Middlesbrough, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always friendly and positive (thank you, Angela Gardner!) when I arrive, and efficient and informative as work is being done on my car.

Evans Halshaw - Vauxhall Middlesbrough からの回答
staff were very polite and let me know what was going on and very helpful

Evans Halshaw - Vauxhall Middlesbrough からの回答
Angela, the Senior Service Team Member, was absolutely amazing. Her level of Customer Service was extremely high. Angela was very efficient in her role.

Evans Halshaw - Vauxhall Middlesbrough からの回答
Extremely poor customer services, not kept updated despite reassurances, phone calls not returned would not recommend

Evans Halshaw - Vauxhall Middlesbrough からの回答
Super fast service and Angela is very helpful through everything

Evans Halshaw - Vauxhall Middlesbrough からの回答
- Excellent customer service
- Complementary car wash after service

Evans Halshaw - Vauxhall Middlesbrough からの回答

Evans Halshaw - Vauxhall Middlesbrough からの回答
Appointment ran to time, I was advised of progress throughout and staff were welcoming and respectful.

Evans Halshaw - Vauxhall Middlesbrough からの回答
I would just like to thank the staff who carried out my annual car service and it's first MOT. I was well informed. The staff on the reception desk are always courteous friendly and knowledgeable and explained everything clearly about my service plan. It's always Angela Gardner in the service reception who deals with my car service paperwork every year, she is very proactive member of staff. Everyone who works at Evans Halshaw have got good customer service skills, hence, this is the reason why I always service my car with them. Thank you.

Evans Halshaw - Vauxhall Middlesbrough からの回答
I have been buying my Vauxhall cars from Evans Halshaw, every couple of years since 2014. They provide a five star service and this was the case yesterday when my Mokka was due its service and first MOT. Angela had telephoned me a few weeks ago to remind me, she booked my car in and the work was carried out yesterday in an efficient and timely manner. When I collected the car it had also been cleaned inside and out and was as clean and smelled as good when I first drive it out of the showroom. Brilliant dealer.

Evans Halshaw - Vauxhall Middlesbrough からの回答
Customer service, work carried out and finance options are top notch.
Angela and the team get my 100% recommendation.

Evans Halshaw - Vauxhall Middlesbrough からの回答
I was kept up to date with everything that was happening with my car.All nice and cleaned inside and out very helpful staff.

Evans Halshaw - Vauxhall Middlesbrough からの回答
Very good service from all. I felt that my car was well looked after.
Only disappointment is not being able to get a courtesy car or a lift

Evans Halshaw - Vauxhall Middlesbrough からの回答
After a really disappointing experience with another Vauxhall dealership—poor service, bad attitude, and feeling like my custom didn’t matter—dealing with Vauxhall Middlesbrough was a breath of fresh air.
From the moment I arrived, the staff were professional, welcoming, and genuinely helpful. They took the time to listen, kept me informed throughout, and made the whole process straightforward and stress-free. The level of customer care was exactly what you’d expect from a Vauxhall main dealer, and they went above and beyond to make sure everything was sorted properly.
I’d especially like to thank Shane and the team at Vauxhall Middlesbrough. It’s rare to find service like this these days, and the difference compared to my previous experience was night and day. I’d have no hesitation recommending them to anyone looking for honest, efficient, and friendly Vauxhall service. A great example of how customers should be treated.

Evans Halshaw - Vauxhall Middlesbrough からの回答
Staff are always so helpful and pleasant keep you updated on the job very efficient

Evans Halshaw - Vauxhall Middlesbrough からの回答
Shane was really helpful great experience will recommend my experience to all my friends

Evans Halshaw - Vauxhall Middlesbrough からの回答
Just had major 4 year while I wait service on my car, job completed quicker than expected, good communication and friendly staff as always

Evans Halshaw - Vauxhall Middlesbrough からの回答

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Evans Halshaw - Vauxhall Middlesbrough からの回答
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