Bought used car 22/08/2026 - was asked to pay upfront £5k before I had even seen it or got to the dealership. I drove home, turbo failed 2 hours after. Was told it cannot be repaired until September... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Arnold Mupakasa was professional, friendly, and knowledgeable about the car I was interested in. Arnold was patient and explained each step and product clearly. We unfortunately weren't able to comple... もっと見る
企業が回答しました
I bought a 3 year old car from Evan’s Halshaw Vauxhall Middlesbrough, the experience at the start was friendly and was given a coffee straight away. Our salesman was Arnold, a young and very polite y... もっと見る
企業が回答しました
Always a pleasure using Evans Halshaw Middlesborough for my car servicing. Angela Gardner always goes above and beyond in getting my car booked in at a date and time that suits me. I do a lot of miles... もっと見る
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
Cambridge Road, Cargo Fleet, TS3 8AG, Middlesbrough, 英国
- 01642 253666
4.6
優良
567件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hello,
Thank you very much for leaving a 5 star review.
We really appreciate it!
Have a great day!
Evans Halshaw Brand Customer Services
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hi Sue,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Utter Shambles
Bought used car 22/08/2026 - was asked to pay upfront £5k before I had even seen it or got to the dealership.
I drove home, turbo failed 2 hours after. Was told it cannot be repaired until September 23 at an other location. Told not entitled to refund either (false)
Complaint raised.
2026年8月22日
自発的なレビュー
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hi,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
Over 40 years of excellent service
I have dealt with this company for over 40 years and have never had any problems. I have always bought my new cars from them and had them serviced and MOT done. The staff are great and go over and above to help. Would not go elsewhere.
2026年8月25日
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hello Vivien,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Vauxhall Middlesbrough Customer Services
Still no joy with this company after…
Still no joy with this company after phone calls and emails to resolve the problem. To top it all off had the car compounded due to no road tax.
2026年8月25日
自発的なレビュー
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hi John,
I'm so sorry to hear that you haven't been contacted in regards to your ongoing complaint.
Please email us with your details to help@evanshalshaw.com and we will ensure that you are contacted back.
Again, I do apologise for any inconvenience this may have caused.
Evans Halshaw Brand Customer Services
Car servicing
I could follow online the stages that my car went through and also everything was video recorded so I could see what was done .
2026年8月17日
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hello Charles,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hello,Jackie
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Middlesbrough Customer Services
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hello Michael,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
I bought a 3 year old car from Evan’s…
I bought a 3 year old car from Evan’s Halshaw Vauxhall Middlesbrough, the experience at the start was friendly and was given a coffee straight away. Our salesman was Arnold, a young and very polite young man who could answer all our questions professionally. We where than handed over to the finance manager even though we didn’t require any finance?. The finance manager then gave us the hard sell, trying to convince us to take out a 3 year warranty. We stated straight away we did not want a 3 year warranty as we have family who will do any repairs we need. The pressure put on my 65 year old brother to take out cover on these items was desperation from the finance manager, we then had to sit through him trying to get my brother to change his mind using suggestions like, I would not let my mother drive out of here without a full warranty! surely if I say NO it should mean NO. Besides that tense 15 minutes where we made it clear we don’t want the warranty, the service from Arnold was exceptional.
Regards John.
2026年8月10日
自発的なレビュー
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hi,
Thank you for taking the time to leave us a review and for recognising our team’s efforts. We will ensure your feedback is shared with Evans Halshaw Vauxhall Middlesbrough.
We would like to understand what would have made your experience five-star so we can continue improving our service.
Please do not hesitate to contact our Customer Services team via
help@evanshalshaw.com if we can assist further.
Thank you
Evans Halshaw Vauxhall Middlesbrough – Customer Services
There ability to keep me informed…
There ability to keep me informed during the service and the video health check gives peace of mind
2026年8月10日
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hello Ian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Middlesbrough Customer Services
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hello Julie,
Arnold will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Middlesbrough Customer Services
Very friendly service as always Angela…
Very friendly service as always Angela was very helpful and remembered me by name which I think makes it such a personal experience
2026年8月10日
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hello Julie,
Thanks for sharing your recent experience!
It sounds like Angela has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Vauxhall Middlesbrough Customer Services
customer care by staff very good
customer care by staff very good, prior during and post service of the car. congratulations
2026年8月10日
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hello Peter,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Vauxhall Middlesbrough Customer Services
Angela took care of everything and this…
Angela took care of everything and this makes it easier for me
2026年8月6日
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Middlesbrough Customer Services
Was looked after very well,and very friendly and caring cleaned good service
Great experience, overall friendly service, car was cleaned, friendly staff
2026年7月1日
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Middlesbrough Customer Services
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hi Emma,
Thank you for your positive review.
The team at Evans Halshaw Vauxhall Middlesbrough are always happy to help!
Have a great day!
EvansHalshaw Vauxhall Middlesbrough – Customer Services
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
please contact our help line ??
please contact our help line ??
you get contacted and zero happens
complete jokers.. do not buy off these lot.
2026年4月16日
自発的なレビュー
Evans Halshaw - Vauxhall Middlesbrough からの回答
Dear John,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Vauxhall Middlesbrough. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Vauxhall Middlesbrough Customer Services
5 star+ customer service
Excellent service. Very professional. Kept me updated on progress. 5star+ customer service. Highly recommend!
2025年7月26日
Evans Halshaw - Vauxhall Middlesbrough からの回答
Hello Deborah,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
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