Enquired over the phone about a car in Wakefield and was told if I bought it it would be ready for a quick turn around so I could have it in a day or two. When I got to the branch, the salesman knew n... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Everything about the service from the drop off to the pick up with a courtesy car and a wash of my car was perfect 👌 thankyou amy
企業が回答しました
Julie in the Service Team was great for start to finish. Got me booked in, dropped off first thing which was convenient and then called in good time for me to collect when promised at 4pm - no proble... もっと見る
企業が回答しました
From start to finish the experience can only described as exceptional From drop off to pick up everything went well the reception team 10/10 An unexpected bonus of a car clean was very much apprec... もっと見る
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
Chantry Bridge, Doncaster Road, WF1 5DR, Wakefield, England, 英国
- 01924 376771
4.2
ほぼ満足
485件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service and honest and…
Great customer service and honest and friendly guys , thank you
2025年3月8日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hi Mrs Brown,
Thank you for your kind words.
We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services
Definitely gone down hill since last…
Definitely gone down hill since last years service , charged me for things that really didn't need changing , but due to age they will fleece you
Receptionist horrible , unhelpful
Taking my car else where from on
2025年3月4日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hi Millue,
We understand your frustration with your recent service experience.
We strive to provide excellent service to all our customers, and we are disappointed to hear that your expectations were not met.
We appreciate your feedback and will use it to improve our services.
Evans Halshaw Customer Services
Took my car in at 8.30 for its 3rd…
Took my car in at 8.30 for its 3rd service, they didn't start on it till 3pm, my service is covered by e mac which pays for the service and certain parts plus a wash and a vacuum, which i didn't receive, plus they told me it needed spark plugs which are a part that is covered by my service plan but didn't change them because they said i had to pay for them separately, and I requested a E mac receipt with the parts and prices they had used and i didn't get one of them either, so overall I was only 50% happy with the service I received, I sent them a E Mail to forward me the E Mac receipt but they never replied.
2025年2月26日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hello Andy,
We understand your frustration with the service you received.
We strive to provide excellent service to all our customers, and we apologise that your experience did not meet your expectations.
We will investigate your concerns and take appropriate action to ensure this doesn't happen again.
Evans Halshaw Customer Services
Car’s first MOT
Car was in for MOT - No fuss, straight in & out. The lovely young lady was friendly & professional - talked me through all of the processes - and was very helpful! Would highly recommend! 😊
2025年2月26日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hi Mel,
We strive to provide a smooth and efficient service, and we're glad that our team member was able to assist you.
We appreciate your recommendation.
Evans Halshaw Customer Services
Need to sort the phone communication
Really poor experience this time after using EH for over 6 years. Main issue was that nobody answers the phones in service after I had received emails saying the car needed additional work during health check.
Just a quick thank you to Ellie who works in new cars but kindly went to get somebody from service,. Also thanks to drivers who were collected and returned the car
2025年2月26日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hi David,
We appreciate your feedback and understand your frustration with the difficulty in reaching our service department.
We strive to provide excellent customer service and are disappointed to hear that your experience fell short of your expectations.
We value your loyalty and will use your feedback to improve our communication processes and will pass your feedback about Ellie over to her.
Evans Halshaw Customer Services
The car was done well before the time…
The car was done well before the time they told me everything was great thank you
2025年2月18日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hi Robert,
We appreciate your kind words and are thrilled to hear that you were satisfied with the service.
We strive to provide our customers with the best possible experience.
Evans Halshaw Customer Services
The service went off without a hitch
The service went off without a hitch. It was quick, I got the video report and my car was cleaned on the outside when I collected it. The service was not expensive.
On dropping off my car I enquired about other issues with the car and was Informed there was a non-refundable diagnostic fee of £150 which would not be deducted from any repairs arising.
Although I would like dealer service and repair I will not be returning as I consider this unacceptable. All the garages are doing this now and for people with slightly older cars like me I suspect that they are helping the small independent garages by adopting this policy. That is undoubtedly where I will be going unfortunately.
2025年2月17日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hello Patrick,
We appreciate your feedback and understand your concerns about the diagnostic fee.
We strive to provide transparent and fair pricing for our services.
We value your business and hope you'll consider us for your future automotive needs.
Evans Halshaw Customer Services
dealt with Chris at Evans Halshaw
dealt with Chris at Evans Halshaw, amazing experience! Helped me get a new car in just over a week! Thankyou!
2025年2月17日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hi Kyra,
We strive to provide excellent customer service and we are thrilled that Chris was able to help you get a new car so quickly.
Evans Halshaw Customer Services
Excellent customer service
We were assisted by Thomas Whitby from beginning to end and he could have not been more helpful, he was also honest about services and products which was most appreciated. Would highly recommend.
2025年2月14日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hello Helen,
Thank you for your kind words about Thomas.
We are delighted to hear you had a positive experience and appreciate your feedback.
We are proud to have such dedicated staff.
Evans Halshaw Customer Services
Easy process and handled my concerns really well
Really easy process, Chris was great so helpful and friendly and never once made me feel pressured. Would definitely recommend using evans halshaw.
Had to tax my vehicle through a v62 and had some issues around this but Dan at Wakefield store has been great and dealt with my concerns efficiently.
2025年2月4日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hi Olivia,
It's wonderful to know that Chris was able to provide you with such helpful and friendly service.
We strive to make our processes easy and our customers feel comfortable, so we're thrilled you found that to be the case.
Evans Halshaw Customer Services
Great customer service and spotless car
I recently purchased a car from Evans Halshaw Wakefield, we spoke with Chris and he was our salesman throughout. He was fantastic—always keeping me informed and making the whole process smooth and stress-free. He was friendly, approachable, and took the time to explain everything thoroughly, ensuring we were completely happy with our purchase. The car itself was in excellent condition, spotless both at viewing and collection. Overall, a great experience!
2025年1月25日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hi Ala,
Thank you for your kind words.
We are delighted to hear that you had such a positive experience with our team.
We strive to provide our customers with a seamless and enjoyable car buying journey, and it's wonderful to know that Chris was able to deliver on that promise.
We will be sure to pass on your feedback to him.
Evans Halshaw Customer Services
Our visit to Evans Halshaw
When we arrived for our appointment we were made very welcome by Millie the receptionist and was offered refreshments while we waited for the car to have a soft where update .The service we received was excellent we couldn’t be more pleased .
2025年1月29日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hello Anthony,
We are delighted to hear that you had a positive experience and found our receptionist, Millie to be so welcoming.
We appreciate your feedback and are glad you were happy with the service you received.
Evans Halshaw Customer Services
No problem booking service
No problem booking service. all work carried out in the time specified. Detailed service report provided, advice given ref tyres. Very happy with the whole service given to us.
2025年1月15日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hello Heather,
We are delighted to hear you were happy with the service you received.
We appreciate your feedback and are glad you were happy with the service you received.
Evans Halshaw Customer Services
Very good customer service
Very good customer service, was very helpful with my problem with my car n fixed it fast
2025年1月16日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hi Martyn,
Thank you for your kind words.
We're glad to hear you were happy with the service you received and that your problem was resolved quickly.
Evans Halshaw Customer Services
Extremely helpful and friendly service
Extremely helpful and friendly service, thanks Luke and Nathan
2025年1月9日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hi Phil,
We're thrilled to hear about your positive experience and that Luke and Nathan provided such helpful and friendly service.
We hope to see you again soon!
Evans Halshaw Customer Services
Had my car in for recall recently…
Had my car in for recall recently couldn’t be happier. Lee went out of his way to make sure I was updated properly and rang as soon as it was done. Very helpful and gave me a very professional customer service.
2025年1月7日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hi Chris,
We're so glad Lee was able to assist you and provide you with excellent service.
We strive to make every customer's visit a positive one, and your comments are encouraging.
Evans Halshaw Customer Services
I visited on the 30th December 2024 and…
I visited on the 30th December 2024 and I think I felt with Amy she was amazing can’t thank her enough she was so friendly kind and knowledgeable a real credit to your company
2024年12月30日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hi Kirsty,
It's fantastic to know that Amy made your visit so enjoyable.
We'll be sure to pass along your kind words to her.
Thank you again for choosing us and for your lovely review.
Evans Halshaw Customer Services
all staff very friendly and helpful…
all staff very friendly and helpful kept us fully informed on the progress
2025年1月2日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hi Mrs Tingle,
Thank you for your kind words.
We are delighted to hear that you were happy with the service you received.
Evans Halshaw Customer Services
Chris at Evans Halshaw
Visited Chris at Evans Halshaw again wanting to upgrade my vehicle. Chris was super helpful and did everything he could to get me a fantastic deal. The process was quick and easy and he managed to find the perfect car for myself, within my budget. Will definitely be visiting Chris and Dan at Evans Halshaw for my next car upgrade!
2024年12月31日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hi James,
Thank you for your kind words about your recent experience.
We are delighted to hear that you were happy with the service you received from Chris and that you found the perfect car within your budget.
We appreciate your recommendation and look forward to welcoming you back in the future.
Evans Halshaw Customer Services
Nathan was great.
2024年12月30日
自発的なレビュー
Evans Halshaw - Vauxhall Wakefield からの回答
Hi Kasey,
Nathan will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。