Evans Halshaw - Vauxhall/Citroen Bedford レビュー 

653
TrustScore 5段階評価の4.5

4.6

Barkers Lane, MK41 9SD Bedford, GB


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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Buying a second hand car - the most precarious of experiences IMO. The blind trusting the unscrupulous. No hippocratic oath to provide a foundation of comfort. Purchased a lovely second hand VW ID3... もっと見る

企業が回答しました

5つ星のうち5の評価

Traveled from Leicester after finding well priced car on auto trader Made to feel very welcome by Paul on arrival nothing was to much trouble Test drive was arranged and just my wife and myself w... もっと見る

企業が回答しました

5つ星のうち1の評価

I spent more than an hour over 3 days trying to contact the service department with no answer. I emailed and tried to leave a message with a different department. No response. This company may sell yo... もっと見る

企業が回答しました

5つ星のうち5の評価

The dealership was busy, but with a really friendly vibe. Thank you to Elliot for making my booking and Helen for checking me in and looking after my vehicle. Both were very friendly and professiona... もっと見る

企業が回答しました


企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

4.6

優良

TrustScore 5段階評価の4.5

653件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.6

すべてのレビュー

(653)

過去12か月のレビュー数: 5,640

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I’ve been through a few dealers looking…

I’ve been through a few dealers looking for the right second hand car for my circumstances. Finally came to Evan’s Halshaw and wish I’d come here first… Salesman George K helped me find the right car for me and I am very happy. George was super friendly, personable, honest, no pressure - just really nice and spot on. Thanks to George and all the team at Evan’s Halshaw. Much appreciated

2026年4月7日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hi James,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with George at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Bedford Customer Services

5つ星のうち1の評価

Advertising an illegal van

Travelled 2 hours 40 minutes to look at a transit connect van today on arrival we found the van wasn’t as advertised it didn’t have a heated windshield like advertised, the front tyres to be bald and glow plug faults within the engine management system then to top it off we discovered that this vehicle has had a AdBlue delete by adjusting the ECU software we know this because the AdBlue module that is located in the back of the cab is missing and with out this the vehicle should not run unless the ECU has had a AdBlue solution. We made Paul aware that it is illegal to sell a vehicle with the AdBlue removed he then bluntly to proceeded to say your refund will be returned before we leave the building with out even sitting down to discuss a solution i was prepared to have the vehicle as long as it was road legal. I find his customer service and attitude appalling considering his line of work.

2026年4月1日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hi Declan,

We appreciate you bringing this to our attention and are sorry the van did not meet expectations, especially after your long journey.

We'll investigate the issues raised with the relevant management team. We value your feedback.

Thank you,
Evans Halshaw Customer Services

5つ星のうち5の評価

George was amazing and put us at ease…

George was amazing and put us at ease when buying our new car! Would recommend 100%

2026年3月30日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with George at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち3の評価

Started bad but experience got better

Initially a bad experience where by they didn't answer the phone but when they did get in contact they have been quite good. They fitted an appointment in at short notice and presented the car fairly

2026年3月28日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hi Steven,
I am sorry to hear that you are struggling to get through to our dealership in Evans Halshaw Brand.
Please email us with your details to help@evanshalshaw.com and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Very helpful

George was very helpful and helped get everything sorted for me as soon as possible

2026年3月20日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hello Michael,
George will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Bedford Customer Services

5つ星のうち5の評価

First class service in every respect

First class service in every respect. The sales person, Mourad Seghiri, was totally knowledgeable, efficient and a pleasure to deal with. Thank you.

2026年3月17日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hi Palmer,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Mourad at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Bedford Customer Services

5つ星のうち5の評価

Absolutely amazing service yet again…

Absolutely amazing service yet again from George, a real asset to this company, goes above & beyond with customer service can't thank him enough many thanks
Martin Edwards

2026年3月16日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hello Claire,
George will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Bedford Customer Services

5つ星のうち5の評価

Unfortunately I am in hospital at the…

Unfortunately I am in hospital at the moment but needed my car serviced and MOT.
The staff couldn't have been more helpful !!

2026年3月5日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hello Bruce,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Bedford Customer Services

5つ星のうち5の評価

Sales

George k in sales was excellent and efficient would highly recommend

2026年3月4日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hi Miriam,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with George at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

We bought a Toyota CHR from Vauxhall…

We bought a Toyota CHR from Vauxhall Evans Halshaw Bedford on 14/02/2026. The sales representative Melvin was very knowledgeable and I'm very much satisfied with the customer support they provide. Melvin gave me the details of the car, without rushing and provided us the time to read properly. The service was outstanding and we recommend buying from Evans Halshaw.

2026年2月14日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hi Jeslin,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Melvin at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち2の評価

I recently purchased a Fiat 500 from…

Update: was unimpressed with the after service as the rear registration plate fell off after one day. Contacted them a few times and not heard from them.

I recently purchased a Fiat 500 from Evans Halshaw and received excellent service from start to finish. Gregg davis was friendly, professional, and very helpful throughout the process. He answered all my questions clearly and made everything straightforward and stress-free. I would highly recommend them to anyone looking to buy a car.

2026年3月1日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hello Sue,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

George was amazing..very helpful…

George was amazing..very helpful throughout the process of getting my new car from start to finish. Very happy

2026年2月27日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hello Helen,
George will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Service and M O T We have been going to Evans halshaw…

We have been going to Evans halshaw Bedford for many years and as always the service you receive is excellent, you are kept Informed through our the process. The email progress, plus video is most helpful and quick. Although a big job was done this time ,our car was ready and cleaned to pick up at 5 ,thank you for a good job.

2026年2月25日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hello Bev,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち1の評価

Awful service they do not care

Sorry to say but after three years of have my cars serviced at this branch I will never take a car back again. Dropped my car off for a service, phoned to say it is ready, when I got there the third party valet company had backed it into something and damaged the bumper. Evans Halshaw accepted liability. Following two days of no updates I had to email the rep to try and book the car in for repair. It eventually took three weeks for the repair. The car also needed new brake pads, I asked if these could be done as a good will gesture for the damage and hassle of me needing to bring the car back. Via email the rep said they will do that. Dropping the car off for the repair a new rep told me it was only a 10% discount for the pads, I said no I have email evidence that they would be done. Next I spoke to the manager, generally nice but totally un-empathetic and did not seem to think customer care and her responsibility for damage to my car whilst in her care. I told her that if the deal was not replacement brake pads why do I have an email saying otherwise ? I also said how poor the communications were, she told me that her staff are busy and emails stack up. Totally unacceptable behaviour from a manger in a customer facing role and clearly she does not have any interest in service and care for vehicles at this site. I left the car just to have the repair completed as I had enough by this point.
Two days later I picked the car up, filthy and shock horror a scratch and scuff on the passenger door. By this point certainly had enough and I decided just to take the car.
Communication is a huge issue at this dealership and clear training on customer service and clarity in emails is needed.
Manager - clearly although protective of her staff needs to ensure clarity and also the responsibility she has when damage is caused to a car. Her thought was a third party cleaning company caused the issue however I signed my car over to Evans Halshaw not a third party so Evan’s Halshaw should cover costs and compensation.
I would suggest people think carefully before using this service / MoT centre.
I have complained to the head office also but funny enough no response after nearly a week.

2026年2月12日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hi Shane,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Evans Halshaw Brand Customer Services

5つ星のうち4の評価

Buying a second hand car

Buying a second hand car - the most precarious of experiences IMO. The blind trusting the unscrupulous. No hippocratic oath to provide a foundation of comfort.

Purchased a lovely second hand VW ID3 from here. But shortly after discovered a problem with the pre-heating scheduling function, inside the 3 month free warranty period. Tried hard to rule out user error, and eventually reported to Evans Halshaw aftercare. Long story short, I got the issue fixed, and the £700 to fix the issue reimbursed. Not as smooth as could have been, but I get they have to protect their interests and safe guard against scammers themselves, but we got there in the end.

2026年2月2日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hi James,

Thanks for sharing your feedback on your experience with Evans Halshaw Vauxhall Bedford. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Vauxhall Bedford Customer Services

5つ星のうち5の評価

Excellent Service

Great experience buying a car from here! George K was extremely helpful and gave excellent advice. Any questions we had he answered, he explained everything very clearly and made sure we were happy with everything. The process was super easy, I highly recommend.

2026年1月30日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hi Ellie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with George at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Excellent service

As normal we received a great & personal service from Paul in trading in our old Mokka & buying our 74 plate Mokka Ultimate. The whole process was explained to us & was perfect from start to finish

2026年1月24日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hello Steven,
Paul will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Bedford Customer Services

5つ星のうち5の評価

George was very kind gentleman and very…

George was very kind gentleman and very honest excellent service.

2026年1月23日
自発的なレビュー
Evans Halshaw - Vauxhall/Citroen Bedford ロゴ

Evans Halshaw - Vauxhall/Citroen Bedford からの回答

Hi Ian,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with George at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

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