Formula One Autocentres - Bedford レビュー 

141
TrustScore 5段階評価の3

3.0

2-3 SHUTTLEWORTH ROAD, ELMS TRADING ESTATE, MK41 0HS BEDFORD, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had a coolant hose come lose on way home from work. After reconnecting and adding coolant drove to local formula one centre (Bedford). Manager bled the radiator and topped up coolant (3 litres). bef... もっと見る

5つ星のうち5の評価

We have just left and what a fantastic experience - absolutely top class customer service. Had a MOT booked in for my car and as we stopped for a coffee on the way, wife's car wouldn't start. New mana... もっと見る

5つ星のうち5の評価

Very good customer service experienced at the Bedford facility last week. I went there to have an occasional rattling noise from underneath the car looked at. Following a thorough check I was advised... もっと見る

5つ星のうち5の評価

Fantastic service. I was in desperate need of wheel balancing as I had to drive a long distance the next day. The Bedford branch made an appointment for me on the same day I called. This was even thou... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. 車検場
  3. 自動車修理・整備店

当該企業による記述

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

当該企業による記述

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

連絡先

  • 2-3 SHUTTLEWORTH ROAD, ELMS TRADING ESTATE, MK41 0HS, BEDFORD, 英国

3.0

まあまあ

TrustScore 5段階評価の3

141件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.0

すべてのレビュー

(141)

過去12か月のレビュー数: 5,527

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Dishonest

Dishonest, fleece merchants. I won't use this branch ever again.

Reply - I did the regional manager, agreed with the garage cost yet 3 other garages all F1 agreed with me and all quoted £200 less

2024年1月9日
自発的なレビュー
Formula One Autocentres - Bedford ロゴ

Formula One Autocentres - Bedford からの回答

Dear Rob,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち1の評価

Cowboy attitude and missing caps

Order 2 tyres online as they were the cheapest.
Whilst waiting, I could see and hear the fitter. He was moaning, swearing and throwing tools around. Clearly didn't want to be there taking over 50 minutes!!
When I got home, I discovered that only one wheel had a plastic dust cap, but the original metal ones were missing!!!
This was my first visit to this centre, and will be my last.
Cowboy attitude.

2023年12月15日
自発的なレビュー
Formula One Autocentres - Bedford ロゴ

Formula One Autocentres - Bedford からの回答

Dear Andy,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち1の評価

STAY AWAY

My experience with Formula One Service was disappointing, to say the least. I visited for an MOT, and the quote they presented, a staggering £998, felt like a complete rip-off. Opting for a different provider, I secured a fresh MOT for a significantly more reasonable all in£320.

What raised even more concern was the fact that the quote from Formula One Service included additional items that were neither necessary nor mentioned on the failure MOT certificate. This lack of transparency and the inclusion of undisclosed charges cast serious doubts on the professionalism of their services.

Given these issues, I cannot recommend Formula One Service to anyone seeking automotive services. The discrepancy in pricing and the questionable practices regarding additional charges make it imperative for potential customers to explore other, more trustworthy options.

2023年11月29日
自発的なレビュー
5つ星のうち5の評価

flat tyre

Woke up with a flat tyre and the guys managed to fit me and have have the tyre fixed within a hour.
Really great service, guys are super !

2023年11月29日
自発的なレビュー
5つ星のうち5の評価

Great friendly service and team

Went to them today. My front headlight bulb went. The guys there were great, they were fantastic. They were able to help me straight away. The guy made sure the headlight was fully working and fit before leaving. Very friendly staff. No issues, no complaints 👌

2023年10月27日
自発的なレビュー
5つ星のうち5の評価

Easy MOT

Simple booking service via their website, great customer service on the day and they didn’t try to sell me things I didn’t need. Exactly what I was looking for…

2023年10月19日
自発的なレビュー
5つ星のうち5の評価

Excellent experience

Excellent customer service. Both the manager and technician went above and beyond to sort out my tyre. I have not had this level of customer service at an autocentre before . I will be going back next time I need assistnance . Recommended . Many thanks

2023年9月25日
自発的なレビュー
5つ星のうち5の評価

Always a great experience

Always a great experience at the Bedford Formula1 branch. Welcoming, chirpy, fair, good value for money. The team down there are 10/10. Would (and have) recommend to others

2023年9月22日
自発的なレビュー
5つ星のうち5の評価

If I could 10 stars I would

If I could 10 stars I would. Exceedingly outstanding service. I had a screeching sound coming out of one of the wheels of my Daughter's car, she was very emotional about it. Glenn and his team were so accommodating and willing to take a look to see what the problem was...they were extremely busy on the day but still made time for me to listen to my concerns and take a look to identify the problem....such generosity and customer service like I've never experienced before....top notch people. Was dealt with outstanding respect and kindness. They were quick to allay our fears and concerns. Glenn, kudos to you and your team at Bedford F1 auto centre, a HUGE THANK YOU from me and my daughter to you and your team...because of your superb customer service and the respect and generosity you and your team showed us I will be back again and again. You have a customer for life....other garage owners, learn from Glenn and his team. Simply outstanding people and service!!!!!

2023年9月13日
自発的なレビュー
5つ星のうち1の評価

Terrible customer service, rude wannabes.

Terrible customer service, rude wannabes - untrustworthy and clueless. When you call the HQ to complain about the garage in question, you sit on hold for an hour with no answer.

Never using these again, that's for sure. Steer clear is my suggestion. Find a local small business type garage, you'll have a much better experience.

2023年9月1日
自発的なレビュー
Formula One Autocentres - Bedford ロゴ

Formula One Autocentres - Bedford からの回答

Dear The Wizards Robe,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち1の評価

Jokers.

"Good by name, Good by nature." Joker.

Absolute cowboys, avoid.

2023年8月31日
自発的なレビュー
Formula One Autocentres - Bedford ロゴ

Formula One Autocentres - Bedford からの回答

Dear Dan,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

Great service received today

Great service received today. Really helpful and informative after a failed MOT, very reasonable priced and quick to rectify the issues so the car could be retested. Would definitely use their services again and recommend.

2023年8月17日
自発的なレビュー
5つ星のうち5の評価

I called up on the morning for a quote…

I called up on the morning for a quote for how much an air con recharge and clean was - gentlemen was clear with the quote and polite - went in that day as they had space and explained there was a bit of history with the car when I bought it so they checked it before topping it all up incase there was a fault. The mechanic explained the gas hadn’t been done but they have done and it and asked if I would like it to had a clean smell which I said yes to - air con is fab and smells great! Defo would go back

2023年6月11日
自発的なレビュー
5つ星のうち5の評価

Being a retired trainer in customer…

Being a retired trainer in customer service, I like to emphasise great customer service when I experience it.
I found the service provided by Glen and Reece at the Bedford service centre, outstanding in all respects.
Very well done. Engaged help at the point of need, even though the centre was very busy. Very much a 'yes we can help you' attitude, and a fine example of excellent customer service.

2023年5月11日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報