Formula One Autocentres - Dunstable レビュー 

76
TrustScore 5段階評価の3

3.0

192 High Street South, Dunstable, LU6 3HS Bedfordshire, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Sadly a bad experience. Ordered two tyres through black circles to be replaced by f1 auto centres Dunstable, got there for my appointment time at 10. Didn’t start job till 11 - no point asking to book... もっと見る

企業が回答しました

5つ星のうち5の評価

Had the opportunity to do work experience with f1 dunstable. Had an amazing time and unlike other places they actually taught me how to do stuff like change tires,Oil changes etc. They really are v... もっと見る

5つ星のうち5の評価

Whatever you are paying Dominic the manager at Formula one i suggest you double it. You are never going to find a more polite efficient friendly guy who puts the customers mind at rest. My car failed... もっと見る

5つ星のうち5の評価

I was booked into the Dunstable formula one autocentre via tyresavings.com, who had sent me a booking confirmation and order reference. But when I arrived at the autocentre, there was no record of my... もっと見る


企業情報

  1. タイヤ専門店
  2. 車検場
  3. 自動車修理・整備店

当該企業による記述

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

当該企業による記述

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

連絡先

  • 192 High Street South, Dunstable, LU6 3HS, Bedfordshire, 英国

3.0

まあまあ

TrustScore 5段階評価の3

76件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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3.0

すべてのレビュー

(76)

過去12か月のレビュー数: 5,348

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5つ星のうち5の評価

Excellent customer service

Booked in for a Air Con Regas and clean. Arrived on time and I was greeted with a good morning and a smile. My vehicle was taken in straight away and I sat in a comfortable waiting area. Once completed, I was asked to come to the reception desk and received my receipt. My car was brought out to me ready to drive away. So professional and friendly, really lovely customer service.

2023年6月26日
自発的なレビュー
5つ星のうち1の評価

F1 Dunstable

F1 Dunstable , went in for wheel alignment , couldn’t do fronts as they said they were seized and wanted £369 to replace , went to another garage £70 to un seize them and aligned and said backs have not been touched even though I paid to have them aligned …
Never again F1

2023年6月6日
自発的なレビュー
Formula One Autocentres - Dunstable ロゴ

Formula One Autocentres - Dunstable からの回答

Hello Michael. We are sorry to hear of your experience and would like to speak to you about it. Please respond tto the request and the management team will get in touch

5つ星のうち5の評価

Excellent customer service

Excellent customer service. Came in for an MoT, was advised to replace a tyre and rear brakes. Sam and the team ordered them swiftly (1hr delivery). I chose to come back the following day and was given a time slot to have the work done. Thanks for going above and beyond when I had a battery with low charge helping me get on with my day.

2023年5月27日
自発的なレビュー
5つ星のうち1の評価

You would think a simple task of fixing…

Formula 1 Dunstable. You would think a simple task of fixing a puncture could not go wrong! The guys saw me within an hour of contacting them to repair a puncture. Ok - they repaired the puncture - a simple screw in the tyre - but afterwards is where it goes wrong. When I checked the work I found the wheel trim would have fallen off if I had driven the car away AND one wheel nut was not even finger tight. The guy fitted the wheel trim with two ties but did not reclip the metal wheel trim retainer back in place - and he left the loose wheelnut loose. Absolute cowboys. I waited for over half an hour after the 'repair' whilst another car blocking me in was moved. The mechanics were more ingrossed in joy riding some of the cars, reversing at high speed and enjoying themselves. Later whilst driving on the motorway I discovered the wheel was no longer balanced. Invoice Document 066I243920 from 032 - Aylesbury. Avoid avoid avoid.

POSTSCRIPT
Customer Care made contact and I had the wheel balanced at the Formula 1 Stevenage Bolton Road depot. Prompt service and job well done. They confirmed the wheel was out of balance - removed two weights - a 65 and a 10 and rebalanced. Refitted the wheel, fitted the wheel trim and driving at 65mph no vibration. Well done guys. So - AVOID Dunstable - go to Stevenage Bolton Road instead as they are on the ball. Just a shame all get tarred with the same mucky brush. Would give Stevenage 5 stars - but this review is about the Dunstable branch so one star sticks with them.

2023年5月22日
自発的なレビュー
Formula One Autocentres - Dunstable ロゴ

Formula One Autocentres - Dunstable からの回答

Dear David,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち1の評価

Tyres not there for first appointment

Tyres not there for first appointment. Then wrong ones for the second.
Two wasted trips, no calls prior.

2023年5月22日
自発的なレビュー
Formula One Autocentres - Dunstable ロゴ

Formula One Autocentres - Dunstable からの回答

Dear Tom,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち1の評価

Absolutely awful

Really not happy with the customer service, booked the car for the service and after waiting for two and half hours now I am been told that they have been overbooked and either i have to wait for four more hours or choose different day 😅

2023年5月10日
自発的なレビュー
Formula One Autocentres - Dunstable ロゴ

Formula One Autocentres - Dunstable からの回答

Dear Yogesh,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち5の評価

Booked a MOT

Booked a MOT. Was quick and explained what was done. Very friendly and helpful staff member (Sam)
Will definitely come back again and will recommend to friends

2023年3月7日
自発的なレビュー
5つ星のうち5の評価

Great Service

Had a service on my car yesterday and had a great experience. Sam the manager ensured it was efficient & streamlined as well as making sure the quality of care was at a high level - which did not disappoint! Will be returning!

2023年3月1日
自発的なレビュー
5つ星のうち5の評価

Excellent, F1 in Dunstable

Excellent! I took my car in at the F1 in Dunstable as I'm going on a long trip and wanted my tyres looking at. Unfortunately, I didn't take the names of the lads but they had excellent customer care skills, polite and helpful. They fully examined the tyres and said there was no issues with them and I was good to go. When I asked how much they said 'nothing'! Bless them, they were so courteous and wished me a good trip ;). I would highly recommend F1 in Dunstable they made my day! Thank you Boys!!

2023年3月2日
自発的なレビュー
5つ星のうち5の評価

I was stuck with my disable child as…

I was stuck with my disable child as Sam was pulling the shutters down as my battery decided to die on me and lovely sam got the car going within a couple of minutes and didn't charge me out of the kindNess of his heart. Will deffo go back there in the future for my mot and service of my jeep kk

2023年2月28日
自発的なレビュー

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