Formula One Autocentres - Harlow レビュー 

107
TrustScore 5段階評価の3.5

3.6

EDINBURGH WAY, HARLOW, CM20 2DH ESSEX, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

F1 Regas completed, by the afternoon not working. Contacted them as soon as, took it back the next day. Another 2 hour wait, while they again vacuum tested for a second time (that’s 3.5 hours + sat... もっと見る

企業が回答しました

5つ星のうち5の評価

Went into Formula 1 autocentre at Harlow as warning light on car showing problem with tyre pressure. Had accidently left my mobile at home and didn't want to risk driving on motorway. Greeted by the m... もっと見る

5つ星のうち5の評価

I would like to single out Reece at the Harlow branch for his very polite and helpful approach, something you do not get everywhere these days. Thank you Reece!

5つ星のうち5の評価

As a Mother of 3, I trust all my children taking their cars to Harlow Formula One Autocentres. Recently, both my young sons' bought 2nd hand Vauxhalls each. They took the cars for exhaust pipe check-u... もっと見る


企業情報

  1. タイヤ専門店
  2. 車検場
  3. 自動車修理・整備店

当該企業による記述

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

当該企業による記述

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

連絡先

  • EDINBURGH WAY, HARLOW, CM20 2DH, ESSEX, 英国

3.6

まあまあ

TrustScore 5段階評価の3.5

107件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(107)

過去12か月のレビュー数: 5,146

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

MOT Experience

A very good service. Easy to book, reasonable price, wait time accurate (1hour). Pleasant staff and a thank you to Ewan for taking the time to discuss tyres and options.

2023年7月19日
自発的なレビュー
5つ星のうち5の評価

Greet you with a smile

Greet you with a smile, made you feel welcome and comfortable, very helpful, kept you informed, delt with issues straight away, been using same company for years and shall carry on doing so

2023年7月12日
自発的なレビュー
5つ星のうち5の評価

World class service!

I initially went to the centre to have wheel balancing done. On arrival, it was established that one of my tyres was worn to a dangerous level and the car was un-driveable. The required tyres were not in stock and I was going away on business. Jake offered to keep my car and do the necessary work whilst I was away. I collected it 4 days later, when I returned. Superb service. Thank you.

2023年7月8日
自発的なレビュー
5つ星のうち1の評価

If you like being treated rudely and lied to, this is the place for you.

Booked in and paid for two front tyres on black circles to be fitted at their Harlow branch, I had the choice of slots in half an hour windows on the website, I selected at 8.30am. When I arrived I was told incredibly rudely by Jake, who sat in an office labelled "manager" that it was a four hour window and I had to leave my car with them until 12.30 and they would "try and squeeze me in". Bit confused as there was no mention of this on the website, I tried to explain that I was given 30 minute slots to which I was just spoken over. Another lad who was the one I originally was dealing with politely at the counter, who I presume was embarrassed by Jake's behaviour kindly offered to book me in for a fixed slot at 12.45 the next day.

When I returned the next day at 12.45 low and behold Jake is there and again, rudely tells me that I'm booked in for 1.30. I explained that I was booked in for 12.45, and that he knew this as he heard the conversation yesterday. He then reluctantly admitted that I was indeed booked in for 12.45 but that the tyre fitter was running 45 minutes behind so it wouldn't be started until 1.30. Unless you like being spoken to rudely and being lied to I'd highly recommend avoiding this place. To be fair, the guys doing the actual work seemed nice enough and were working at their limit. I don't understand why this business are paying for a "manager" like Jake who sits at a computer, is rude to customers and stands outside smoking for most of the hour and a half I had the misfortune of being in this branch. I feel sorry for the staff who have to work under such management. Maybe if he changed a tyre or two instead of gormlessly staring at a computer, smoking or being rude to people they might not be running behind schedule. 1 star is generous, use kwik fit across the road and you'll be on your way in 10 minutes without an appointment.

2023年7月1日
自発的なレビュー
Formula One Autocentres - Harlow ロゴ

Formula One Autocentres - Harlow からの回答

Dear Steve,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち1の評価

Got to stop trying to rip customers off…

Got to stop trying to rip customers off they tried to get me to have £580 of work done which was not needed will never use again and will advise all my friends not to go near them

2023年5月15日
自発的なレビュー
Formula One Autocentres - Harlow ロゴ

Formula One Autocentres - Harlow からの回答

Dear Stephen,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち1の評価

I booked and paid for a tyre and my…

I booked and paid for a tyre and my aircon to be gassed up the tyre bit was ok but the aircon no chance.
I booked a week in advance and paid on line. when I got there they told me they didn't have enough gas and I could either wait 3-4 hours of come back next week. I said I'd come back and booked another appointment, turn up today and I'm told they don't have a nozzle. when I pointed out that this was the second time I'd been there they guy said well they don't know what we have on line was rude and treated me like I was being a nuisance for expecting the service I'd paid for.
So for 48 miles of driving I have one tyre I could have got less that a mile from me.

2023年5月17日
自発的なレビュー
5つ星のうち1の評価

Got my car serviced in the Harlow…

Got my car serviced in the Harlow branch. Cheap oil used and service light is back up as it needs an oil according to the AA. Poor centre - use ATS Master

2023年2月28日
自発的なレビュー
Formula One Autocentres - Harlow ロゴ

Formula One Autocentres - Harlow からの回答

Dear Mike,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

5つ星のうち2の評価

I used to really rate this company

I used to really rate this company, but they have really gone down in my estimations. When you put your car in for a certain job to be done, you will get a phone call telling you that some thing else needs to be done. Now my car was in for an MOT a couple of weeks previously so my brake pads should have been checked then surely, but I was told that they only due a basic MOT check. I'm really not happy so I will be using the services of another garage from now on plus I will be checking with the other garage that the job that i was told was done, was done.

2023年2月11日
自発的なレビュー
5つ星のうち5の評価

Brilliant

We ordered the tire needed online at a competitive price and booked a time to have it fitted we were 15 minutes early but the staff were extremely polite and professional they took the relevant information they needed.
The tire was fitted within 20 minutes.
We would definitely use
Formula One Auto Centres
Harlow again
Brilliant service Thank you

2023年2月21日
自発的なレビュー
5つ星のうち5の評価

Formula 1 Harlow is hard to beat

Chris at formula 1 in Harlow went above and beyond to help with a few different issues I had with my A1 recently. I couldn’t have gotten the car through the MOT without his knowledge. Turnaround times at this centre are brilliant and the pricing is pretty good also. I wouldn’t take my car anywhere else now (especially not Audi!).

2023年2月13日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報