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RAC Mobile Mechanics レビュー 

36,999
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Arron (8685) just did a full service on my Cupra formentor. Great communication, arrived on time, very polite & courteous, explained all he was going to do and gave a thorough run through afterwards.... もっと見る

5つ星のうち5の評価

Neil Gibbons (8664) attended to fit a new starter motor. Found other problems caused by previous work. Informative and thorough when explaining what was wrong,clearly knows his craft. Will always ask... もっと見る

5つ星のうち5の評価

After a few hiccups over the due to a poor connection where the first breakdown mechanic and I couldn't get the £5 deposit paid as the department who deals with this failed to call me back.So I re... もっと見る

5つ星のうち5の評価

Ashley was incredibly helpful & professional, asking if there were any issues within the vehicle before any work commenced. Kept in regular contact about any potential work that may have needed to be... もっと見る

企業情報

  1. 整備士

RAC Mobile Mechanics について

当該企業による記述

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

当該企業による記述

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

連絡先

4.8

優良

TrustScore 5段階評価の5

4万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(36,999)

過去12か月のレビュー数: 19,937

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Service

Received notification of the arrival time…friendly, approachable and carried out what was required.
Would use this service again.

2026年8月4日
5つ星のうち1の評価

RAC Mobile Mechanics

Dear Brad

Thank you for your reply.

I appreciate the fact that you acknowledged RAC’s mistake & the inconvenience it caused me being without my vehicle for a number of days but you have not provided any thought whatsoever as to how I continued to live my life without a vehicle. I had no other option but to use public transport systems at a significant cost to myself when it was completely the RAC’s fault.

Who reimburses me for this financial outlay? There has been no consideration given to this hence my request for the £99 diagnostic test to be refunded as a gesture of good will to an RAC member of 40 years who has never complained previously!

I look forward to your response.
CC79249684

2026年7月17日
自発的なレビュー
5つ星のうち5の評価

I received messages to say he was on…

I received messages to say he was on his way, arrived 5 minutes later and got on with the job. Very friendly and honest - he even left me some engine oil that was left over and he found a pound coin on the drive and handed it back to me! How cool and honest was that? He was here for about an hour overall and cannot fault him. Fully recommend RAC

2026年8月4日
5つ星のうち1の評価

Cancelation fees!

I had to cancel my booking due to being unable to afford the repairs and gave more than 48 hours notice before the 'time' of my appointment. I did not have a priority booking so would have been from 10.30am onwards. It did not state on the reminder email that is has to be 48 of the 'day' of the appointment, regardless of the time.

I felt pushed into booking the appointment in the first place and was told 'oh yes you can cancel at any time and get your £1 deposit back'

After raising a complaint they did not uphold it which is very disappointing as it does not work in line with consumer duty and treating customers fairly.

I've cancelled my RAC and insurance and have gone to a different provider altogether.

Poor service I feel after having to wait 8 hours for a person to come out in the first place.

2026年6月15日
自発的なレビュー
RAC Mobile Mechanics ロゴ

RAC Mobile Mechanics からの回答

Jenny, we're sorry to hear that you remain disappointed in our service and the outcome of your complaint. Unfortunately, as previously explained, and in line with our terms and conditions, cancellation requests must be made at least 48 hours before the day of the scheduled booking. As the cancellation request wasn't made within this timeframe, the fee was correctly applied, and we're unable to waive it.

We appreciate that this is not the outcome you were hoping for and sincerely apologise for any inconvenience and frustration this has caused.

Very best, Brad

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