Bought the linen shirts in stone and olive. Both excellent. Well constructed and the linen itself is slightly heavier weight than is often used which gives a more substantial feel to the garment w... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered some jeans which arrived fine but just weren't my style (good quality though). Postal company lost them in the post but customer service were great with getting it sorted out, particularly Lib... もっと見る
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Easy to order online, fast delivery .The quality of the clothes is very good. Had an issue with being sent out the wrong size but was quickly rectified by a great customer care team member named Sean.... もっと見る
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I've ordered from Faded Store 4 times so far and all times have been a great experience. The quality of the t-shirts is excellent. the prints are sharp and the colors are just as bright and vibrant as... もっと見る
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企業情報
当該企業による記述
Browse our latest mens urban streetwear collection and join the FADED gang today. Our collection stands out from the rest with unique designs to suit all. Shop now!
連絡先
FADED STORE RETURNS, TORQUE NORMANTON, California 400, California Drive, WF10 5QH, Castleford, 英国
- +44 161 764 3614
- Info@Fadedstore.com
- www.fadedstore.com
4.3
優良
1297件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FADEDSTORE © からの回答
Good Evening Jamlique,
We're happy to hear that you received your order quickly and are enjoying the quality of our products. Thank you for your positive feedback and support!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
FADEDSTORE © からの回答
Hey Mark,
We're happy to hear that you are enjoying the product! Thank you for your positive feedback regarding our fast delivery and reasonable prices.
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Tracksuit bottoms - not even their brand arrived
Ordered 2 pairs of tracksuit bottoms, 1 grey , 1 black . Some item just 2 different colours. What arrived was a cheap material pair of black bottoms. With damage to the upper front. Also to add they looked nothing like the website photo. Didn’t have the faded writing on back pocket or nothing. They were not great . I then pulled out the grey ones of which had a jack and jones label on the side and inside. They were also nothing like what was advertised. They didn’t even have a rear pocket but the advert has a zoomed in photo of the pocket specifically. I was not happy as for around £50 a pair I was expecting some quality but never mind. Returned them , won’t buy again
2026年4月19日
自発的なレビュー
FADEDSTORE © からの回答
Hello,
Thank you for taking the time to share your recent shopping experience.
To progress and handle your enquiry as quickly as we can, could you please send an email with the reference TP-JJpakn3rr0730426- info@fadedstore.com
This will allow our dedicated Customer Service team to log and raise a case number for you.
Once again, we would like to thank you for your patience and cooperation.
Many thanks,
Team Faded
Great quality products for an excellent…
Great quality products for an excellent price. Great brand
2026年4月17日
FADEDSTORE © からの回答
Hey Will,
We're happy to hear that you enjoyed our products' excellent quality and price. We appreciate you taking the time to leave us your feedback.
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
FADEDSTORE © からの回答
Good afternoon Emma,
Hope you're having a good week,
Thank you for rating us with a positive 5-star service review.
We're so pleased to read that you're happy with the overall service that we deliver here at FADED STORE.
We can see that you have placed multiple orders with us dating back to February 2021. We've taken a look at your account, and we can see that you most recently purchased - Waffle T-Shirt (Charcoal), Waffle Short (Charcoal), Waffle T-Shirt (Stone), Linen Short (Stone), Pleated Short (Black) and the Linen Short (Black).
Thank you again for your support and loyalty.
Many thanks,
Adam
Team FADED
Top quality brand no faults
Top quality brand no faults, will be ordering again 100%, Happy to support a Manchester brand.
2026年4月10日
FADEDSTORE © からの回答
Hey Bran,
We're happy to hear that you had a top-quality experience with our brand! We appreciate your support and are glad you're pleased with our Manchester products. Thanks for the positive feedback!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Great Customer Service
Had an issue with a delivery but once I contacted them it was resolved immediately. Good company and great clothing. Will definitely use again!
2026年4月14日
自発的なレビュー
FADEDSTORE © からの回答
Hey Carole,
Hope you're having a good week!
Thank you for sharing your recent shopping experience with the FADED community. We are delighted to hear that our team was able to help resolve your issue.
Thank you again for your support and loyalty.
Kind regards,
Adam
Team FADED
Love the brand but I want more box fit…
Love the brand but I want more box fit clothes
2026年4月11日
自発的なレビュー
FADEDSTORE © からの回答
Hey Dean,
We're happy you love our brand! We appreciate your feedback and will consider adding more box fit options to our collection.
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Great products with great designs
2026年3月31日
FADEDSTORE © からの回答
Hey Robin,
Hope you've had a great Easter Bank holiday!
Thank you for taking the time to share your first-time shopping experience with the FADED community.
We've taken a look into your account, and we can see that you have ordered the Resort View T-Shirt (White) and Monogram Short (Grey Marl). We're so pleased to read that you're happy with the range of products that we offer here at FADED.
If you need any help in the near future, please don't hesitate to get in touch with our dedicated support team - info@fadedstore.com
Thank you for shopping with us.
Take care,
Adam
Team FADED
FADEDSTORE © からの回答
Good Afternoon Alex,
We're happy to hear that you enjoyed the top quality and accurate fit of our clothing. Thank you for sharing your positive experience with us!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Excellent quality
I was really happy how quick the delivery arrived.
The quality of T-shirts and shorts is excellent.
2026年4月5日
自発的なレビュー
FADEDSTORE © からの回答
Hey Jennifer,
We're happy to hear that the delivery was quick and that you find the quality of our T-shirts and shorts excellent. We appreciate your positive feedback!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
FADEDSTORE © からの回答
Hey Milo,
We're happy to hear that you think our product has unbelievable quality at a reasonable price. Thank you for your positive feedback!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Happy with my purchases the way it fits…
Happy with my purchases the way it fits the way it looks
2026年3月25日
FADEDSTORE © からの回答
Hey Parris,
Hope you're keeping well,
Thank you for sharing your positive 5-star review.
We're so pleased to read that you're happy with the fit and quality of your latest order from us - the Alpine Tour T-Shirt (Off White).
Thank you again for your support and for shopping with us.
Best wishes,
Adam
Team FADED
FADEDSTORE © からの回答
Good Afternoon Robin,
We appreciate you sharing your experience and are so happy you love the design and quality!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Do not use!
Do not use!
Customer service is none existent, they give false and misleading information and then when you reply take ages to come back.
Ask to raise a complaint and they delay it by sending a document that cannot be amended and then copy and paste it to send to you to make you fill in via a notes page- what sort of way to make a complaint is that?
Fill this in and receive a reply days later, told someone will be back to you within 72 hours, well that time has passed and still no reply!
2026年3月19日
自発的なレビュー
FADEDSTORE © からの回答
Good morning,
Thank you for sharing your latest shopping experience.
Upon reviewing your account details, we can see that an inquiry was raised regarding a refund breakdown on 3/3/26. We can see that a member of our support team provided a breakdown of the refund on 3/3/26.
Furthermore, we can see that your case was escalated and concluded via email.
For more information regarding shipping and refund policy, please follow the links -
fadedstore.com/pages/shipping
fadedstore.com/pages/refund-policy
In the meantime, if you require any further assistance, please send a follow-up email to info@fadedstore.com
Kind regards,
Team FADED
I am still waiting for my order
I am still waiting for my order, EVRI have rescheduled, still waiting for day and time ??
2026年3月2日
自発的なレビュー
FADEDSTORE © からの回答
Hi Adam,
Thank you for taking the time out to share your recent shopping experience.
To progress and handle your enquiry as quickly as we can, could you please send an email with the reference TP-EVDEL080326- Info@fadedstore.com
This will allow our dedicated Customer Service team to log and raise a case number for you.
Once again we would like to thank you for your patience and cooperation.
Kind regards,
Team Fadedstore
FADEDSTORE © からの回答
HI JG,
We're happy to hear that you are pleased with the quality and fit. Thank you for your positive feedback; we appreciate it!
Thank you again for your support and loyalty.
Take care,
Natalie
Team FADED STORE
Quality brand
Love this brand, clothes are so comfy and the cut and fit are always spot on!
Cannot rate them highly enough!
Customer services are great and spot on with the relative help and info, shout out to Liberty for her help.
Chet and the team, keep doing what youre doing!!!
2026年2月4日
自発的なレビュー
FADEDSTORE © からの回答
Hey Dwain,
We appreciate your wonderful feedback!
We're delighted to hear that you find our collections comfy and the fit spot on.
We're so proud of the service that Liberty has provided you. Your feedback helps both new and existing customers to shop with confidence. We'll make sure that we share your kind words with Liberty and the team here at FADED.
Thank you again for your support and loyalty.
Take care,
Jonathan
Team FADED STORE
Returned items due to being too large
I ordered 2 t shirts in size XXL but when they arrived they were far too big I contacted Faded straight away and returned the items recorded delivery , I received my refund with no issues. I have to say that the t shirts I received were really good quality so I will be re ordering in a smaller size.
2026年2月4日
自発的なレビュー
FADEDSTORE © からの回答
Good Morning Simon ,
We appreciate your feedback and are glad the return process was smooth. We're happy to hear you liked the quality of the shirts and plan to reorder. We hope the new size works out perfectly for you!
Thank you again for your support and loyalty.
Take care,
Natalie
Team FADED STORE
Loved the t-shirt great quality great…
Loved the t-shirt great quality great colour speedy delivery
2026年2月4日
FADEDSTORE © からの回答
Hey Jennifer,
Hope you're having a great day!
Thank you for your continued support and loyalty.
We're so pleased to read that you're happy with your new Stars T-Shirt (Forest Green), along with the overall service that we deliver here at FADED.
Thank you again for your positive 5-star review, and we look forward to seeing you shop with us again in the near future.
Take care,
Adam
Team FADED
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