First Serve UK レビュヌ 

178
•
TrustScore 5段階評䟡の5

4.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Crying tears of joy. Second time this team has managed to fix my old Miele that for various reasons needs to last another 6-8 months at least. Where so-called expensive property managers had given up,... もっず芋る

5぀星のうち5の評䟡

After losing a piece of jewellery inside my washing machine, I called First Serve UK, convinced it was gone for good. However, they didn’t give up and went the extra mile to find it. Ismael dedication... もっず芋る

5぀星のうち5の評䟡

Ismael arrived promptly and explained I needed a new seal fitted. He then came and did the seal fitting and a steam clean. It’s made a HUGE difference to the washing machine performance. Like having a... もっず芋る

5぀星のうち5の評䟡

We were extremely happy with our service! I accidentally put too much detergent in our front loader which caused an overflow + the door got stuck. I booked an appointment at 9pm that night and the tec... もっず芋る

䌁業が回答したした

䌁業情報

  1. 家電修理業
  2. 掗濯機・衣類也燥機修理業

圓該䌁業による蚘述

First Serve UK, is a professional domestic appliance repair company based in London and since 2002, it has been our belief that our customers deserve to get top quality service and repairs at affordable prices. We aim to serve every customer with a world-class service experience and we guarantee all work undertaken. We are proud that our professional washing machine repair training programmes have gained recognition from the UK’s top service engineer. We consistently endeavour to find ways to improve our services and more importantly the relationship with our customers. We guarantee to offer the same level of expertise, service and respect to our customers’ friends and family that use any of our services. Get A Second Repair For Free! Not only do we guarantee our washing machine repairs for a full 12-months but if another fault happens on the same machine, we'll come out and fix it for FREE. No Hidden Costs We have a totally transparent pricing policy, which means you'll only pay the callout and diagnostic charge once, even if we have to come back and fit parts at a later date. We also don't charge extra for Saturdays or Sundays - Meaning, the same price 7-days a week.


連絡先

4.8

優良

TrustScore 5段階評䟡の5

178件のレビュヌ

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1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.8

すべおのレビュヌ

(178)

過去12か月のレビュヌ数: 7ä»¶

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5぀星のうち5の評䟡

Professional expert service

Had professional, friendly and prompt service from expert Ismael who repaired my machine quickly and efficiently. Also offered a 12 month guarantee which was reassuring.

Happy to recommend !

2022幎4月8日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Making sure our customers are reassured is one of our top priorities, and we are so pleased that you're satisfied with our service!

5぀星のうち5の評䟡

Trustworthy tradesman

Really good, fast, personalised service. It s good to have tradesman that keeps their word. Thank you guys

2022幎3月25日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thanks Caglar, we try our level best to deliver a top notch service. Thanks for your kind words.

5぀星のうち5の評䟡

First Serve responded immediately

First Serve responded immediately. Ismael arrived and diagnosed the problem. A part had to be ordered and Ismael gave me his contact info and said he would return to fix when part arrived. He is extremely communicative and kept his word and returned to fix it.
I totally recommend Ismael and First Serve. Definitely 5+++stars

2022幎2月26日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thank so much for your 5 star review, kind thoughtful words and recommendation Allan & Carol.

5぀星のうち5の評䟡

Very good service

Easy to book, came on time. Friendly and knowledgeable.

2022幎2月22日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thanks for your 5 star review and positive feedback Josie.

5぀星のうち5の評䟡

Ismael was fantastic

Ismael was fantastic. He came over on short notice on a Sunday and had a really quick and easy repair for our washing machine (the power was blown and it would not turn on). Money well spent and saved us from having to buy a new machine. Will definitely be using Ismael again!

2022幎2月13日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thank you very much for your 5 star rating and review, we promise to give our 150 per cent best that's guaranteed.

5぀星のうち5の評䟡

Highly recommend! ⭐

Very straightforward booking process, and a lovely engineer (Abdul Azeez) took care of our problem very efficiently and effectively. Highly recommend this service to anyone!

2021幎12月27日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thanks for your 5 star review and recommendation Yasmine. We appreciate your custom!

5぀星のうち5の評䟡

Amazing service

Abdul was commutative about the time he would arrive. He fixed our washing machine and clearly explained the issue he had found. Fantastic and reliable service!

2021幎12月20日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thanks for your 5 star review and positive feedback Liv. Any other issues we are a phone call away.
Abdul Azeez

5぀星のうち5の評䟡

really responsive and great


really responsive and great communication throughout, extremely honest advice about it being better to replace my washing machine vs them trying to fix it

2021幎12月16日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thank you very much Alexander for your 5 star review, our foremost job is to always serve the customer, that's why we called our company First Serve UK Washing Machine Repairs.

5぀星のうち5の評䟡

This company is amazingly good

This company is amazingly good. They are efficient, helpful and have never let me down. They are also completely honourable and a pleasure to deal with. I cannot recomend this company highly enough.

2021幎12月8日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thank you so much Nick for being such a long standing loyal client, thank you for sharing, please share our services with your WhatsApp contacts, Facebook contacts, groups, etc.

5぀星のうち5の評䟡

Amazing service!!

We were extremely happy with our service! I accidentally put too much detergent in our front loader which caused an overflow + the door got stuck. I booked an appointment at 9pm that night and the technician was at our flat by 10am the next morning. By 11am, everything was fixed and the technician gave my helpful information about how to keep that from happening again. Thank you so much!

2021幎12月7日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thank you very much Kristin, thank you for sharing, please also share our services with your WhatsApp contacts, Facebook contacts, groups, and share our service with your friends and family etc. Thank you.

5぀星のうち5の評䟡

Friendly and professional.

Friendly, professional, responsive. Gets the job done. We've used two or three times and feel like we've found a business we can trust.

2021幎11月7日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thank you very much AM for your 5 star review, much appreciated.

5぀星のうち5の評䟡

Prompt and efficient

Ismael arrived in the specified time window, diagnosed the problem with our appliance and provided documentation for our landlord within an hour. He explained everything clearly throughout - excellent service!

2021幎11月6日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thank you Tom we do our level best to inform our clients of potential fire, flooding, our mechanical threats, the safety and well being of you and your family is our utmost priority.

5぀星のうち5の評䟡

First Serve UK brilliant servicw

First Serve UK responded quickly. They were adaptable. The came back for a follow up at 6 hours notice. They were helpful. They were attentive to what we wanted. I can't recommend them enough

2021幎11月6日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thank you Dan we're here to Serve, thank you for your kind words and recommendation.

5぀星のうち5の評䟡

I thoroughly recommend First Serve UK


I thoroughly recommend First Serve UK which I’ve used for the last 5 years. Their service is professional, honest and trustworthy! It really is first class!

2021幎11月5日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thank you Paola and all our clients that have been using us for the last 20 years, for your support and your custom, very much appreciated!

5぀星のうち1の評䟡

Very rude and unprofessional

Not only did they take the money and refuse to carry out the work when they got there but the engineer Yusuf was extremely rude to me shouting down the phone ‘what do you think I am your slave’. After I complained they advised ‘find another engineer to do it then we’ll refund you’ Very unprofessional and I would avoid completely.

2021幎11月4日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thank you for your 1 star review, we are very sorry for your poor experience with our company. We appreciate your honest feedback, we have updated our customer service training and all our engineers have sat additional training on how to serve all of our valued clients, and to ensure that such behaviour never happens again.

5぀星のうち5の評䟡

Highly recommend

Called First Serve UK in the morning to repair a broken clothes dryer and oven. They were there by mid-afternoon the same day and fixed both appliances at a reasonable price. No excuses, no having to come back, no attitude. Very impressed. The first time I used First Serve it was the same good service. I highly recommend Ismail and his team.

2021幎9月17日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thanks for your positive 5 star review and high recommendation Lloyd. You are a 5 star client and we are grateful for your custom.

5぀星のうち2の評䟡

Quality of repair was very good but


Quality of repair was very good but engineer kept cancelling on me and then not rearranging

2021幎9月7日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Hi Kerry we have since dismissed the engineer responsible for your repair, and have updated our customer service training. Thank you for your feedback and review.

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