We had a bit of an issue with our local garage, who had told us that our fuel cards had been capped, and so I emailed our account manager at the Whitstable branch. She emailed back immediately, looke... もっと見る
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レビュアーのコメントを見てみましょう
We had problems with a garage not accepting our ShellMax card. I contacted Cordelle and she called Esso to find out what the issue is and resolved the query quickly. I was very impressed with the... もっと見る
企業が回答しました
Hi What a great introduction by Alison as our new CS associate. She may be doubting that intro currently though because since she made her introductions we've had a few card holder issues, which... もっと見る
企業が回答しました
Terrible Customer Service .Still waiting for a Reply Back from HAJID regarding Fuel Cards. He was Calling me Everyday to Join there network For Fuel Cards. Once Joined have issues with over char... もっと見る
企業情報
当該企業による記述
ABOUT FLEETMAXX SOLUTIONS YOUR TRUSTED PARTNER We are a truly independent vehicle and fleet services provider, helping our customers to reduce their risk and running costs. Whether you have one or thousands of vehicles on the road, are a start-up or a well-established business, our fuel card, Fleetloc8 tracking, EV Charging and other fleet management solutions are designed to help you to reduce your diesel & petrol, along with your other vehicle running costs, safely. As part of OILFAST , although we are now a large successful organisation, we are a family-owned business, which has been built on respecting our customers, and team members. We are proud of the service we provide our customers, competitive transparent pricing, and never any hidden extra charges. Our aim is to be your Trusted Partner
連絡先
Nethan Street, Nethan Street, ML1 3TF, Motherwell, 英国
- 01367704910
- info@fleetmaxxsolutions.co.uk
- www.fleetmaxxsolutions.co.uk
4.6
優良
132件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 75％に回答しています
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I contacted Rachel at Fleetmax…
I contacted Rachel at Fleetmax regarding fuel cards for my new business and she sorted this out for us within 2 hours of the first call fantastic service would highly recommend.
2025年4月15日
自発的なレビュー
Fleetmaxx Solutions からの回答
Thank you so much, Peter, for your lovely review of Rachel Pearson, our Key Account Manager at Whitstable! 🌟
Rachel always goes above and beyond to support her customers, and we're so pleased to hear she was able to get you set up so quickly. Helping businesses save on fuel, AdBlue, and other fleet costs is what she does best!
We really appreciate your recommendation – welcome to Fleetmaxx Solutions! 🙌💼⛽
Steve Clarke
Marketing Manager
Fleetmaxx Solutions Whitstable
whitstable.fleetmaxxsolutions.co.uk
A fantastic company from day 1 they…
A fantastic company from day 1 they have been brilliant especially katy McCluskey who has helped by giving me advice along the way
As with Amber’s help as well,
Overall they are a fantastic team that give 100% highly recommended to all definitely 5*****
2025年1月6日
自発的なレビュー
Fleetmaxx Solutions からの回答
Thank you, Keith, for your fantastic review. We’re delighted to hear that Katy and Amber have provided you with the support and advice you needed. Our team always strives to give 100% to our customers, and it’s great to see that reflected in your experience.
We truly appreciate your recommendation and look forward to continuing to support you.
Steve Clarke
Marketing Manager
Fleetmaxx Solutions
https://www.fleetmaxxsolutions.co.uk/contact/
Just started monitoring it and realised…
Just started monitoring it and realised I got charged £148.48 for £100 of diesel, this company was meant to make petrol cheaper not 50% more expensive
An absolute con
2025年2月17日
自発的なレビュー
Fleetmaxx Solutions からの回答
Hi Billy,
I'm sorry you've had this experience with us. Would you be able to contact info@fleetmaxxsolutions.co.uk so we can look into why this happened and find a solution?
Many thanks
This company is a mess
This company is a mess!
I was offered a fuel card with credit already on it when i signed up to checkatrade, i used the credit thinking everything was fine but then realised that their prices were cheaper at the pump so sent them an email to confirm i no longer wanted the card.
Took me 3 attempts to get my account closed down as whoever i spoke to said they would do it and they didn't.
I thought that was the end of it, 12 months after my account being closed i get an email from a guy called steve saying i owe them £13.77p from a transaction at a fuel station in OCTOBER 2023!!!!
I called him to ask what this was for and he sent me a statement, i replied and said but this was a pre pay card so how can i go over the balance on the card?
Apparently some stations do allow you to go over the limit that's on the card, that should not be allowed to happen and i don't even remember the transaction, who remembers what date they put fuel in their car especially after 12 months!
I asked if they could just write it off as firstly i haven't had an account with them for over a year and secondly i knew nothing about this charge, he said no and if i didn't pay it they would take 'further' action.
I know i could leave it and let them chase me for £13 but running a business is hard enough and i can't be bothered with the paperwork so i will pay but told them i'd leave an accurate review.
This is accurate!
John - Lock & Key Centre Locksmiths
2025年1月6日
自発的なレビュー
Top quality, professional service
What is the company doing well? Everything! All the staff I've spoken to have been only too happy to help with enquiries, requests (no matter how obscure or awkward) and any issues have been resolved quickly and efficiently. If only all the suppliers we dealt with were this good...!
2024年11月14日
自発的なレビュー
Fleetmaxx Solutions からの回答
Hi Luke
Thank you for your fantastic review!
We’re thrilled to hear that you’ve had such a positive experience with our team. Providing top-quality service and quick, efficient support is what we strive for, so it’s great to know we’re meeting your expectations. We truly appreciate your kind words and your trust in us. If there’s ever anything else we can do to assist you, don’t hesitate to reach out.
Thanks again for your support!
Steve Clarke - Marketing Manager
Fleetmaxx Solutions
https://www.fleetmaxxsolutions.co.uk/contact/
Very disappointing service
I have tried to work with this company on 2 occasions now. First attempt the set up process was quick and simple but the cards never worked when they arrived, took 2 months to get them working, I have given up at this point.
Recently gave them another chance. Again set up was nice and quick. Cards took around 3 weeks to arrive which is not an issue. Cards worked for around 1 week and now all stoped working and our account closed, no contact from the company at all and now won’t return calls, I thought these were a professional outfit but clearly not.
2024年11月11日
自発的なレビュー
Fleetmaxx Solutions からの回答
Thank you so much for taking the time to provide us with your valuable feedback regarding your experience with Fleetmaxx Solutions. We truly appreciate your willingness to share your thoughts with us.
First and foremost, we would like to extend our sincere apologies for the issues you encountered while using our fuel cards and the disappointment caused.
I have passed your comments on to our management team, if you have any further feedback, please do not hesitate to contact us at info@fleetmaxxsolutions.co.uk
Once again, thank you for your valuable feedback. We genuinely appreciate your honesty and will work diligently to ensure a better experience for you and all our customers in the future.
Fleetmaxx Solutions からの回答
Thank you for your kind words. We’re thrilled to hear that you had an excellent experience with our team. Providing top-notch customer service is what we strive for every day.
If you ever need anything, we’re always here to help. Thanks again for your support.
Kind Regards
Steve Clarke
Marketing Manager - Fleetmaxx Solutions
https://www.fleetmaxxsolutions.co.uk/contact/
great staff and very experienced
great staff and very experienced, always happy to help and i great service
2024年9月10日
自発的なレビュー
Fleetmaxx Solutions からの回答
Thank you so much for your fantastic review!
We're thrilled to hear that you've had a great experience with our team, especially with Rachel Pearson, our Key Account Manager and Advanced Fors Practitioner.
Your kind words about her expertise and helpfulness mean a lot to us. We're committed to providing top-notch service, and it’s always wonderful to know we're hitting the mark. If there's anything else we can assist you with, don't hesitate to reach out!
Steve Clarke
Marketing Manager
Fleetmaxx Solutions - Whitstable
whitstable.fleetmaxxsolutions.co.uk
Amazing staff and great people to work…
Amazing staff and great people to work with! Cant be more helpful :)
2024年9月9日
自発的なレビュー
Fleetmaxx Solutions からの回答
Dear Charlotte
Thank you so much for your fantastic review!
We’re thrilled to hear about your positive experience with Joe Molineux, our Business Development Manager. At FleetMaxx Solutions in Whitstable, we take great pride in providing exceptional service and effective solutions to help reduce fuel and fleet costs, and it’s wonderful to know that Joe has made a positive impact.
Your feedback is invaluable and motivates us to keep striving for excellence. If you need any further assistance or have additional questions, please don’t hesitate to reach out.
Best regards,
Steve Clarke
Marketing Manager, FleetMaxx Solutions - Whitstable
whitstable.fleetmaxxsolutions.co.uk
Great customer service and quick…
Great customer service and quick responses to any questions you may have.
2024年9月9日
自発的なレビュー
Fleetmaxx Solutions からの回答
Dear Rebecca,
Thank you so much for your wonderful review of Joe Molineux and the team at Fleetmaxx Solutions in Whitstable!
We truly appreciate you taking the time to share your experience with Fleetmaxx Solutions the fuel and fleet cost reduction speicalists.
It’s always fantastic to hear from satisfied customers like yourself, and we’re thrilled that our team was able to meet your expectations.
If you ever need any further assistance or have more feedback to share, don’t hesitate to reach out.
Best regards,
Steve Clarke
Marketing Manager, FleetMaxx Solutions -Whitstable
whitstable.fleetmaxxsolutions.co.uk
Fleetmaxx (Rachel) deliver what they…
Fleetmaxx (Rachel) deliver what they say and promise, they don't over promise or let me down and the service doesn't drop once they have you on board!
Help with FORS and carbon use reporting is also brilliant.
I can't recommend Rachel highly enough.
2024年8月28日
自発的なレビュー
Fleetmaxx Solutions からの回答
Thank you so much for your kind words! We're thrilled to hear that Rachel and the Fleetmaxx team have met your expectations and provided consistent service. It's great to know that our support with FORS and carbon use reporting has been valuable to you. Your recommendation means a lot to us, and we’re grateful for your trust in Fleetmaxx. We look forward to continuing to support your business! 🚛💼
Thanks again!
Steve Clarke
Marketing Manager
Fleetmaxx Solutions - Whitstable
whitstable.fleetmaxxsolutions.co.uk
happy to recommend Fleetmax
Great company to deal information reporting and invoicing accurate and efficient, my contact Laura, is responsive and efficient.
2024年8月22日
自発的なレビュー
Fleetmaxx Solutions からの回答
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with the service provided by Laura and the team at Fleetmaxx Solutions. Ensuring accurate and efficient reporting and invoicing is a top priority for us, and it's wonderful to know that Laura has been responsive and efficient in meeting your needs. Your recommendation means a lot to us, and we look forward to continuing to support your fleet and fuel management needs. If there's anything else we can do for you, please don't hesitate to reach out!
Best regards,
Steve Clarke - Marketing Manager
The Fleetmaxx Solutions Team Motherwell
motherwell.fleetmaxxsolutions.co.uk
Excellent Customer Service
Every time I have cause to call Fleetmaxx their call handlers are always very helpful, friendly and thorough. Excellent customer service
2024年8月8日
自発的なレビュー
Fleetmaxx Solutions からの回答
Thank you so much for your kind words! We're thrilled to hear that our team has provided you with excellent customer service. Your positive feedback motivates us to keep up the good work. We look forward to assisting you again in the future!
Regards
Steve Clarke
Fleetmaxx Solutions - Motherwell
motherwell.fleetmaxxsolutions.co.uk
It is a pleasure to deal with Leigha…
It is a pleasure to deal with Leigha and Rachel. Never any issues with getting responses to queries.
2024年8月7日
自発的なレビュー
Fleetmaxx Solutions からの回答
Thank you so much for your kind words and positive feedback!
We're thrilled to hear that you've had a great experience working with Leigha and Rachel. Our team is dedicated to providing excellent service and ensuring all queries are addressed promptly and efficiently.
Your satisfaction is our top priority, and we're delighted to have you as a valued customer.
If there's anything more we can do for you, please don't hesitate to reach out. We look forward to continuing to serve you and support your needs.
Best regards,
Steve Clarke
Marketing Manager
Fleetmaxx Solutions - Whitstable
whitstable.fleetmaxxsolutions.co.uk
Returning IBC.
Every person that I have spoken to have been helpful, polite and informative. A very quick response to my question.
2024年7月24日
自発的なレビュー
Fleetmaxx Solutions からの回答
Dear John,
Thank you for taking the time to leave such a positive review. We're delighted to hear that Rachel Pearson, our Key Account Manager and FORS Practitioner, and our team have been helpful, polite, and informative in addressing your needs. Providing quick and efficient responses to our customers' questions is a top priority for us at Fleetmaxx Solutions in Whitstable. We appreciate your feedback and look forward to continuing to serve you with the same level of excellence.
Best regards,
Steve Clarke
Marketing Manager
The Fleetmaxx Solutions Team - Whitstable
whitstable.fleetmaxxsolutions.co.uk
Amazing & professional. One stop for all you fleet management needs
Amazing service from Joe at Fleetmaxx. I've been with Fleetmax for a few months and as a new start-up, I've relied on Joe for everything from fuel cards to sourcing vans & insurance. Joe has been there for my small business every step of the way and has guided me in the right direction for everything needed to keep my fleet running. I recommend every business to have Joe as their account manager you couldn't ask for a better one to help grow your business.
2024年7月22日
自発的なレビュー
Fleetmaxx Solutions からの回答
Hi Nathan,
Thank you so much for your fantastic review! We're thrilled to hear about your positive experience with Joe and the service provided by Fleetmaxx. It's wonderful to know that Joe has been able to support your new start-up with everything from fuel cards to sourcing vans and insurance. Your recommendation means a lot to us, and we're grateful to have you as a valued customer. We'll be sure to pass along your kind words to Joe.
Thanks again for your trust in Fleetmaxx Solutions.
Best regards,
Steve Clarke, Marketing Manager
The Fleetmaxx Solutions Team - Whitstable
whitstable.fleetmaxxsolutions.co.uk
Rachel Pearson
Rachel has been so helpful in getting us set up on your online site and helping me get the back up details to enable me to enter the invoices.
The date below does not apply as she has been very helpful over the last few weeks.
2024年7月15日
自発的なレビュー
Fleetmaxx Solutions からの回答
Dear Beverley
Thank you for your positive feedback! We’re delighted to hear that Rachel has been so helpful in getting you set up on our online site and providing the backup details you needed. Our team takes great pride in offering excellent support, and it’s wonderful to know that Rachel’s efforts have made a difference for you. If you need any further assistance, please don’t hesitate to reach out.
Best regards,
Steve Clarke
Marketing Manager
FleetMaxx Solutions- Whitstable
Whitstable.fleetmaxxsolutions.co.uk
Cordelle is very helpful and gets our…
Cordelle is very helpful and gets our cards sorted with quick turn round, happy all round with your services
2024年7月10日
自発的なレビュー
Fleetmaxx Solutions からの回答
Thank you for your wonderful review! 🌟 We're thrilled to hear that Cordelle has been so helpful and efficient in getting your cards sorted quickly. Your satisfaction with our services means the world to us. 😊👍
Regards
Steve Clarke
Fleetmaxx Solutions - Motherwell
Motherwell.fleetmaxxsolutions.co.uk
service review
I have found that they keep in touch with any updates and cheaper options so they look after you rather than just hiking up the prices. I always get a great service from them and speedy replies to any queries/questions I have had although they are extremely few of them
much appreciated service from Laura and Anne and anyone I have spoken to have been great apologies if I dont mention you directly
2024年6月20日
自発的なレビュー
Fleetmaxx Solutions からの回答
Thank you so much for your wonderful review! 🌟
We’re thrilled to hear that you've had a positive experience with Fleetmaxx Solutions and that our team, especially Laura Dargue and Anne Murphy, has provided you with exceptional service. 😊📞
At Fleetmaxx, we pride ourselves on staying proactive with updates and finding cost-effective solutions for our customers. It’s great to know that our efforts to keep in touch and offer the best options are making a difference for you.
Your kind words about our team's prompt responses and the overall service mean a lot to us. We strive to ensure all our customers feel valued and supported. 💬👍
Thank you for acknowledging the team’s dedication, and don’t worry about not mentioning everyone by name – we’re all here to ensure you have the best experience possible!
If you ever have any more questions or need further assistance, please don’t hesitate to reach out. We’re always here to help!
Best regards,
Steve Clarke - Marketing Manager
Fleetmaxx Solutions - Motherwell
motherwell.fleetmaxxsolutions.co.uk
Maybrook Fleetcare
We found the transition to Fleetmax clear and concise with all of the agreed parameters undertaken. Thereafter the service has been smooth with no hidden agendas
2024年6月19日
自発的なレビュー
Fleetmaxx Solutions からの回答
Thank you so much for your kind words, Maybrook Fleetcare! 🌟
We're thrilled to hear about your positive experience with our team, especially with Scarlle Price and our dedicated staff at Fleetmaxx Solutions in Berwick. It’s wonderful to know that the transition was clear and smooth, and that we've lived up to our promise of transparency and reliability.
Your feedback is invaluable to us, and we're grateful for the opportunity to support your fleet needs without any hidden agendas. We look forward to continuing to provide you with top-notch service and support.
If you have any further feedback or need assistance, please don’t hesitate to reach out. Thank you for choosing Fleetmaxx Solutions Berwick!
Steve Clarke
Marketing Manager, Fleetmaxx Solutions Berwick
berwick.fleetmaxxsolutions.co.uk
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