We had a bit of an issue with our local garage, who had told us that our fuel cards had been capped, and so I emailed our account manager at the Whitstable branch. She emailed back immediately, looke... もっと見る
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We had problems with a garage not accepting our ShellMax card. I contacted Cordelle and she called Esso to find out what the issue is and resolved the query quickly. I was very impressed with the... もっと見る
企業が回答しました
Hi What a great introduction by Alison as our new CS associate. She may be doubting that intro currently though because since she made her introductions we've had a few card holder issues, which... もっと見る
企業が回答しました
Terrible Customer Service .Still waiting for a Reply Back from HAJID regarding Fuel Cards. He was Calling me Everyday to Join there network For Fuel Cards. Once Joined have issues with over char... もっと見る
企業情報
当該企業による記述
ABOUT FLEETMAXX SOLUTIONS YOUR TRUSTED PARTNER We are a truly independent vehicle and fleet services provider, helping our customers to reduce their risk and running costs. Whether you have one or thousands of vehicles on the road, are a start-up or a well-established business, our fuel card, Fleetloc8 tracking, EV Charging and other fleet management solutions are designed to help you to reduce your diesel & petrol, along with your other vehicle running costs, safely. As part of OILFAST , although we are now a large successful organisation, we are a family-owned business, which has been built on respecting our customers, and team members. We are proud of the service we provide our customers, competitive transparent pricing, and never any hidden extra charges. Our aim is to be your Trusted Partner
連絡先
Nethan Street, Nethan Street, ML1 3TF, Motherwell, 英国
- 01367704910
- info@fleetmaxxsolutions.co.uk
- www.fleetmaxxsolutions.co.uk
4.6
優良
132件のレビュー
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ネガティブなレビューの 75％に回答しています
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Great service provided by Tom and his…
Great service provided by Tom and his team at Fleetmaxx. Nothing is a problem for them and they always go the extra mile to ensure we are completely happy with everything.
2024年5月16日
自発的なレビュー
Fleetmaxx Solutions からの回答
Dear Paul,
Thank you so much for your kind review!
We’re thrilled to hear about your positive experience with Tom Chambers and the team at Fleetmaxx in Whitstable.
Our goal is always to go the extra mile for our customers, and it’s wonderful to know that we succeeded in making you completely happy.
We look forward to continuing to provide you with great service!
Steve Clarke
Marketing Manager - Fleetmaxx Whitstable
whitstable.fleetmaxxsolutions.co.uk
Great Customer Care
We have dealt with Fleetmaxx for a few years always had good customer care. Needed some help today and was treated to some great service so friendly and professional. Well done to All
2024年5月15日
自発的なレビュー
Fleetmaxx Solutions からの回答
I am writing to express our heartfelt appreciation for your recent review regarding your experience with Fleetmaxx. Your feedback is immensely valued and serves as a testament to our commitment to providing exceptional customer care.
It is great to learn that our efforts in delivering friendly and professional service have consistently met your expectations over the years. At Fleetmaxx, we prioritise the satisfaction of our customers, and we are delighted that you have found our service to be of such high quality.
Your recognition of our team's dedication is deeply gratifying. I will ensure that your commendations are shared with all members involved, as they serve as a source of motivation for us to continually strive for excellence in all aspects of our service delivery.
Should you require any further assistance or have any inquiries in the future, please do not hesitate to contact us. Your satisfaction remains our utmost priority, and we are committed to ensuring that your experiences with Fleetmaxx continue to be positive and rewarding.
Once again, thank you for choosing Fleetmaxx as your service provider and for your continued support.
Warm regards,
Steve Clarke
Marketing Manager
Maybrook Fleetcare
Having dealt with many suppliers over the years we were able to Tailor this fuel card process to our requirements.
Always willing to help when required.
2024年5月1日
自発的なレビュー
Fleetmaxx Solutions からの回答
Thank You for Your Positive Feedback!
Thank you so much for taking the time to leave us such a glowing review! We truly appreciate your feedback and are delighted to hear that your experience with Fleetmaxx Solutions has been a positive one.
At Fleetmaxx in Berwick, we take great pride in providing personalised services tailored to meet the unique needs of each of our clients. It's wonderful to hear that we were able to customise the fuel card process to align perfectly with your requirements. Scarll and our Berwick team is committed to delivering efficient solutions that streamline your operations and maximise convenience.
We're especially pleased to know that you found Scarll and our team to be responsive and helpful whenever you needed assistance. Providing exceptional customer service is one of our top priorities, and we're glad that our team was able to meet your expectations.
Once again, thank you for choosing Fleetmaxx Solutions in Berwick for your fuel card needs. We look forward to continuing to serve you and exceed your expectations in the future. If you ever have any further questions or require assistance, please don't hesitate to reach out to us.
Best Regards,
Steve Clarke - Marketing Manager
Fleetmaxx Solutions
Brilliant company to work with
Used many fuel card companies before, but this one is the best by far. Amazing customer service and account management by Anthony and Laura. I would not user anybody else now. keep up the great work.
2024年4月30日
自発的なレビュー
Fleetmaxx Solutions からの回答
Thank You for Your Wonderful Feedback!
Thank you for taking the time to share your positive experience with Fleetmaxx Solutions, Motherwell! We're thrilled to hear that you found our company to be brilliant to work with and that we've exceeded your expectations compared to other fuel card companies you've used in the past.
We're especially proud to hear that Anthony and Laura provided you with amazing customer service and account management. Providing personalised support to our clients is something we take very seriously, and it's fantastic to know that they have made such a positive impact on your experience with Fleetmaxx Solutions.
Your kind words and loyalty mean the world to us. We're truly grateful for the opportunity to serve you, and we're committed to maintaining the high standard of service that you've come to expect from us.
Thank you once again for choosing Fleetmaxx Solutions in Motherwell. We look forward to continuing to work with you and delivering exceptional service for years to come. If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Best Regards,
Steve Clarke
Marketing Manager
Fleetmaxx Solutions, Motherwell
https://motherwell.fleetmaxxsolutions.co.uk/
Great company and service
The team at Fleetmaxx have have been fantastic from the first phone call right through to me pestering Tom weekly for some report or another, there always there to help.
2024年4月25日
自発的なレビュー
Fleetmaxx Solutions からの回答
Thank You for Your Positive Feedback!
Dear Shaun,
Thank you for taking the time to leave such a wonderful review of Fleetmaxx Solutions, Whitstable! We're thrilled to hear that you had a great experience working with our team and that you're satisfied with the level of service we provided.
Adam Winchcombe (Sales Manager) and the Whitstable team take pride in offering top-notch customer service, and it's fantastic to know that from your initial phone call to your ongoing interactions with Tom Chambers, our team has been able to exceed your expectations. Tom Chambers and the rest of our team are dedicated to providing timely assistance and support to our valued clients, so it's great to hear that they've been able to help you every step of the way.
Your feedback means a lot to us, and we're grateful for the opportunity to serve you. We're committed to maintaining the high standard of service that you've come to expect from Fleetmaxx Solutions, and we look forward to continuing to meet your needs in the future.
If you ever have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We're always here to help!
Best Regards,
Steve Clarke
Marketing Manager
Fleetmaxx Solutions, Whitstable
https://whitstable.fleetmaxxsolutions.co.uk/
Disgusting behaviour
Originally had four cards with this company and then noticed prices were not right. this week we have realised that they charge a surcharge on top of the agreed weekly charge which means that they’re charging us more for our fuel than what we would pay at a supermarket. Originally was told 9p cheaper than supermarkets at all times.I think the management of this company are disgustingly bad they have no consideration or morals and how they behave towards their customers. It just discussed me the companies like this can get away with it. If you are considering a fuel card, please do not go with this company.
2024年2月28日
自発的なレビュー
Fleetmaxx Solutions からの回答
Sorry to hear about your experience.
Each customer receives a Key Facts document when their account opens which clearly states that some sites make a surcharge. This would have been included when you opened your account.
If you would like to speak to our team, email us at info@fleetmaxxsolutions.co.uk.
Thanks
Am I allowed to give more than 5 stars⭐⭐⭐⭐⭐⭐
Excellent customer service from Jamie Whalen from start to finish, he is always available, never pushy and he does what he says he is going to do and gets the job done.
Honest up and up front, should be more people around like him
2023年10月17日
自発的なレビュー
Fleetmaxx Solutions からの回答
Thank you for your fantastic review! We truly appreciate your kind words about Jamie Whalen and our team's excellent customer service. We take pride in being available, honest, and reliable in assisting you. It's wonderful to hear that you had a positive experience with us, and we'll continue to provide the best service possible. Your feedback means a lot to us!
Really poor
Really poor, I signed up to Fleet Max to save money on fuel but 3/4 weeks after I joined, i realised they were charging me more that the pump price. Never again
2023年9月23日
自発的なレビュー
Fleetmaxx Solutions からの回答
So sorry you have had a bad experience. Please contact us ar info@fleetmaxxsolutions.co.uk so we can try and resolve it for you,
Lorraine Sinclair
Lorraine Sinclair - Very helpful and prompt in responding with issues and queries.
Fuel cards offered at the best cost to our business and support is always a few minutes away if any queries. Cards have been tailored to our business needs and cheaper than our previous supplier.
Thank you for your outstanding customer support.
2023年1月25日
自発的なレビュー
Fleetmaxx Solutions からの回答
We appreciate your excellent review, for our Lorraine Sinclair! Your positive feedback is important to us, and we're delighted to have provided you with helpful and prompt support. We're thrilled that our fuel cards are not only cost-effective for your business but also customized to meet your specific requirements. Thank you for choosing us, and we look forward to continuing to provide you with outstanding customer support.
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