Flowers Fast! レビュー 67

TrustScore 5段階評価の4

3.8

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Last minute, you reached out to say the item I ordered was not available. You gave me two options for replacements. I wasn’t crazy about either, but I wanted flowers delivered on time for a special... もっと見る

企業が回答しました

5つ星のうち5の評価

I placed an order of flowers and chocolates for next day delivery and the flowers arrived right on time. The box of chocolates unfortunately never came. I contacted customer service and received a re... もっと見る

5つ星のうち5の評価

Honestly I know this is teleflowers but I tried pretty hard to find a local shop that was willing and able to take a flower order on the internet in the middle of the night, and by golly I couldn't fi... もっと見る

5つ星のうち5の評価

Great delivery, came midday the day scheduled, very prompt and the flowers were beautiful. They were even better than I saw in the preview picture, my expectations were met or exceeded in every aspect... もっと見る

企業情報

  1. 花屋

さまざまな外部ソースから提供された情報

Send Flowers Fast - Flower Delivery Same Day - FTD Florist - Discount Flowers, Roses, Gifts and Plants


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

67件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 50%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち1の評価

Flowers Fast is unreliable

I ordered a $90 bouquet for my mothers 79th birthday for delivery on 7/14/23. On the evening of 7/14/23 my mom said she never received any flowers. I reached out to Flowers Fast and received a text that they were unable to find a florist to deliver them and sent me an email (on the day of scheduled delivery). I never received an email. I’m pissed and it left my old mom with nothing on her birthday, this is totally unacceptable for a florist!

2023年7月13日
自発的なレビュー
Flowers Fast! ロゴ

Flowers Fast! からの回答

We're very sorry we could not find a florist to make this delivery. In rural areas where no florist is available, or able to make a delivery on a given day, we have no choice but to notify the sender.

We did notify the customer by email, and also issued a prompt refund. So an additional email from Paypal with notice of the refund was also sent.

5つ星のうち1の評価

Have You Seen The Mystery Flower Arrangement?

I ordered a Deluxe Birthday Flower Arrangement to be delivered on January 20th and they were not delivered. The were not delivered on January 21st either. Hmm....if you see them let me know.

2023年1月20日
自発的なレビュー
Flowers Fast! ロゴ

Flowers Fast! からの回答

We're very sorry about the problem with your order. The florist assigned to this order failed to make delivery before the recipient left school, even though we gave them specific instructions. We have refunded you in full.

5つ星のうち5の評価

Thank you so much for the beautiful and…

Thank you so much for the beautiful and touching Broken Heart flower arrangement.

It's exactly the pain I felt and ya art made it come to life. On behalf of my Deceased Best Friend since I was 11 years old Hector Gomez, myself & Raquel Wowwww it was PERFECT & BEAUTIFUL
THANK YOU RADOLKA & RAQUEL

2022年10月3日
自発的なレビュー
Flowers Fast! ロゴ

Flowers Fast! からの回答

We're so happy to hear that the flowers were beautiful, and helped to bring comfort at this time.

5つ星のうち5の評価

Beautiful flowers

i placed the order the day before they needed to be delivered to the mother of a friend of mine’s visitation. They loved it! I did too, the vase was beautiful, and the flowers were in perfect condition. I could not have asked for a better experience.

2022年9月21日
自発的なレビュー
5つ星のうち1の評価

Flowers delivered were not even close…

Flowers delivered were not even close to the item pictured, poor quality , poor recreation of intended floral arrangement. Very dissatisfied.
Unable to upload photos here.

2022年9月13日
自発的なレビュー
Flowers Fast! ロゴ

Flowers Fast! からの回答

Hi Corrie, We're very sorry about the problem with your order. Could you please send a photo of the bouquet, so we can discuss this with the florist assigned to your order?

5つ星のうち1の評価

Order was never received and it was…

Order was never received and it was scheduled for delivery Wednesday. Contacted the site where order was made and FTD. No response.

2022年9月3日
自発的なレビュー
Flowers Fast! ロゴ

Flowers Fast! からの回答

Thanks, Owen. The florist contacted us on Sep 1 to inform that recipient was "unavailable" -- we instructed them to deliver to the reception desk ASAP. We had no idea the delivery was not completed. We have no emails, texts, or voice messages from you. Were you contacting FTD? If so, they are completely separate from us. Please see your email confirmation for our contact info, or just reply to that message to let us know if we should refund or attempt delivery again. Thank you!

5つ星のうち5の評価

Congrats on your new home flowers

I sent a beautiful flower arrangement to a family member. It arrived the day requested. It was beautiful. She was very pleased.

2022年8月31日
自発的なレビュー
Flowers Fast! ロゴ

Flowers Fast! からの回答

Thanks so much for letting us know the flowers were beautiful. We look forward to serving you again.

5つ星のうち5の評価

They loved the flowers

They loved the flowers thanks got you on my top list for flowers, They sent me pictures and videos so I could see how beautiful they were. thanks see you soon

2022年8月25日
自発的なレビュー
Flowers Fast! ロゴ

Flowers Fast! からの回答

That's great, thanks for letting us know, we're always happy when a customer is pleased with the flowers that were delivered.

5つ星のうち1の評価

Super disappointed in the teeny tiny…

Super disappointed in the teeny tiny fresh flower arrangement I ordered for my mother’s birthday. Based on price (including delivery) I assumed it would have been a little bigger. In this case I don’t feel I got what I paid for.

2022年7月28日
自発的なレビュー
Flowers Fast! ロゴ

Flowers Fast! からの回答

Hi Sherri, We're very sorry about the problem with your order. We wish you had contacted us directly with a photo of the bouquet, so we could address this with the assigned local florist. Are you able to do that?

5つ星のうち1の評価

I ordered a flower bouquet for my friend who’s mother passed

I ordered a flower bouquet for my friend and when she sent a picture back to me to say thank you, I was so disappointed! It was so different from what I order ! I payed $97 plus delivery for a cheap grocery store bouquet !!! Never again I will use this company! And neither you should !

2022年4月15日
自発的なレビュー
Flowers Fast! ロゴ

Flowers Fast! からの回答

Dear Carmina, thanks so much for bringing this to our attention. We agree the bouquet delivered by the assigned florist is not as expected. Please accept our apologies - we will be make this right for you, and will definitely take this up with the florist who made this delivery.

5つ星のうち1の評価

Totally Displeased

I was very displeased with the floral arrangement. It was NOTHING like the photo on lone. The while point was red and white as the description stated. I order an almost $300.00 flower for my sorority sister and our colors are red and white. It was offensive to receive a pink and white flower as this are the colors of another sorority. I also specified a purple ribbon which had special meaning to us but instead it was lavender at best. I am thoroughly displeased. I will never order from you again and I will urge all of my sorors not to as well.

2021年12月11日
自発的なレビュー
Flowers Fast! ロゴ

Flowers Fast! からの回答

Dear Katina, we're very sorry you were displeased with your order. Your order did specify "Substitute similar product if unavailable" so we can't fault the assigned florist for using pink and white instead of red and white flowers. They had no way of knowing what colors represent any given sorority group. If you had specified "no substitutions" on the order form, we could have asked the local florist to approve the color change before creating the arrangement. We believe the florist did their best to create and deliver a beautiful sympathy tribute.

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