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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Fluxies used to make these amazing pants, i used them as period pants (not incontinence). They were light, completely seamless and i could wear them under the tightest Lycra on gym days and no one cou... もっと見る

5つ星のうち1の評価

Ordered end of March. Items have not been sent out. No one even replies to emails or insta messages. Having to use the bank process to get a refund. Strange as have had good service from company previ... もっと見る

5つ星のうち1の評価

Never had a problem with this company till now. I’m very disappointed as I have supported them since their kickstarter years ago. Have not received my order 38816. Sent an email a week ago but still n... もっと見る

5つ星のうち5の評価

I'm thrilled that this generation of girls have options, their choices are not only comfortable but reduce waste. PerIod pants remove angst for young girls, it's hard enough without stressing about ma... もっと見る

企業が回答しました

企業情報

  1. 健康・美容製品店

当該企業による記述

Elevating your every day through comfort, form, and function. Our period pants and leak-free underwear replaces single-use disposables, keeping you dry, protected, and comfy. Try them risk-free with our 60-day money back guarantee!


連絡先

2.3

期待以下

TrustScore 5段階評価の2.5

192件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 84%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Ordered end of March

Ordered end of March. Items have not been sent out. No one even replies to emails or insta messages. Having to use the bank process to get a refund. Strange as have had good service from company previously.

2026年3月29日
自発的なレビュー
5つ星のうち1の評価

Very disappointed

Very disappointed as I have been a previous customer of Fluxies without a problem however I placed an order on 28th March (order #38809) and the confirmation said 2-3 days delivery, it’s now been over 3 weeks and I haven’t received my order or any updates despite sending 3 emails to customer support asking for updates and then asking for a refund I haven’t had any response. I have contacted my bank to try to get my money back.

2026年3月28日
自発的なレビュー
5つ星のうち3の評価

They’ve changed and are no longer any good

Fluxies used to make these amazing pants, i used them as period pants (not incontinence). They were light, completely seamless and i could wear them under the tightest Lycra on gym days and no one could see my VPL. They seem to have changed the style so now they give you a 360 VPL, they are larger and have a tight band around the edges that wasn’t there before. So disappointing they changed. I used to recommend them to everyone, i won’t recommend ever again as they are pointless. I’ll just have to go back to wearing thongs with tampons which makes me uneasy but so does a huge VPL.

2026年4月20日
自発的なレビュー
5つ星のうち1の評価

Disappointed as I backed this company since Kickstarter

Never had a problem with this company till now. I’m very disappointed as I have supported them since their kickstarter years ago. Have not received my order 38816. Sent an email a week ago but still no response. My order was placed in late March and have not received shipping info yet. I’m on verge of going through my back to get my money back.

2026年3月28日
自発的なレビュー
5つ星のうち1の評価

These underwear don’t even work for…

These underwear don’t even work for light dampness, the urine goes “ straight thru!!”. I’ve already asked for a refund. It’s ridiculous how people take your hard earned money and send products that are fraudulent!! I’m done with these companies. Please don’t waste your time or money ordering these products!!🙄☹️🫩😵‍💫👀

2026年3月21日
自発的なレビュー
fluxies ロゴ

fluxies からの回答

Hi Mary, Thank you for providing further details. Upon investigation we can see that your order was not for our company and is instead for a different company. Our company is www.fluxies.co.uk, can you provide the order details/ remove the review and add it to the correct company TP platform. Thank you

5つ星のうち1の評価

re order 38558 (Lauren)

re order 38558
Placed this order on Feb 1 and it said 3/4 days delivery..it is now 1 week and I have had no correspondence from you despite emailing twice…i am a previous customer so this is extremely disappointing…please respond with an update, failing that I will be requesting my bank to initiate a chargeback asap

2026年2月1日
自発的なレビュー
fluxies ロゴ

fluxies からの回答

Hi Lauren, we're really sorry to see that you have had a negative experience, especially as a returning customer. If your issue has not been resolved please do reach out to hello@fluxies.co.uk and we will look into this for you :)

5つ星のうち1の評価

THEY LEAK!

THEY LEAK!! They make you think you're purchasing from the USA but expect you to return to China. They say 90 day free trial with 5 day full refund....not ture...no refund until received in China. Cost to return to China $50.
Reply not true.... this is the company and their return policy is on their webpage.

2026年2月1日
自発的なレビュー
fluxies ロゴ

fluxies からの回答

This review relates to a different company with a similar name to ours. Unfortunately, we have recently been experiencing reviews intended for another business being posted on our profile in error.

The returns policy described here is not ours and is not something we have ever offered. We have reported this review to Trustpilot for investigation, as we believe it has been submitted to the wrong business profile.

EDIT: YOU ARE LOOKING AT THE INCORRECT COMPANY. Our website is www.fluxies.co.uk! Please remove this review, it is not about our company!

5つ星のうち2の評価

Disappointment

I purchased several Fluxies products, all with the highest absorption level. Unfortunately, every one of them leaked after only a few hours, making them impractical for use. In the past, I’ve tried other period products, including those from American Eagle, and found their quality to be superior. I’m disappointed that I didn’t purchase from a more established brand.

2025年11月5日
自発的なレビュー
fluxies ロゴ

fluxies からの回答

It appears this review may relate to a different company with a similar name to ours. Unfortunately, we have recently been experiencing reviews intended for another business being posted on our profile in error.

The returns policy described here is not ours and is not something we have ever offered. We have reported this review to Trustpilot for investigation, as we believe it has been submitted to the wrong business profile.

5つ星のうち1の評価

Took a long time to recieve them...upon…

Took a long time to recieve them...upon opening them and assessing their quality I couldn't believe they would hold any urine. I tested one pair with a small amount of water...never putting them on...and the 4 tablespoons rolled right off the sides....did not absorb at all. Complete waste of money. I wonder if they will offer some sort of refund.

2026年1月10日
自発的なレビュー
fluxies ロゴ

fluxies からの回答

It appears this review may relate to a different company with a similar name to ours. Unfortunately, we have recently been experiencing reviews intended for another business being posted on our profile in error.

The returns policy described here is not ours and is not something we have ever offered. We have reported this review to Trustpilot for investigation, as we believe it has been submitted to the wrong business profile.

5つ星のうち1の評価

DO NOT BUY!!! - TERRIBLE SERVICE WARNING

78% of customers cannot be wrong as stated in the negative comment review stats above. ***The company (Freya) also tried to take my post down for defamatory comments, truspilot reviewed and reposted as this was deemed correct as online with all the other disgruntled reviews below... I have been waiting on my order before the 8th December. I received a response to tell me the product would not be available until January. We are now on the 15th Jan- 3 further messages later with no response and no product. Wish I'd read reviews first.

2025年12月8日
自発的なレビュー
fluxies ロゴ

fluxies からの回答

Hi Kelly, We’re sorry to hear this and appreciate you sharing your experience. For clarity, the item ordered was clearly marked as pre-order at the time of purchase, with an estimated dispatch window provided in the order confirmation. Unfortunately, seasonal shipping delays over Christmas impacted this timeline, and we acknowledge that our response time in early January fell below our usual standard. A full refund was offered in line with our returns policy once the item is returned. All feedback is taken seriously and used to improve our service.

fluxies Team

5つ星のうち1の評価

Where is my order?

Order #38366 was purchased and confirmed on december 4.
11 days have passed without an update whatsoever. On the website, there is no status change about my order. I contacted the customer service and they are not replying, I even contacted them on IG.
I spent more than €90 on my order so I kindly ask Fluxies to let me know where my order is! This is very disappointing, I whish I had checked previous reviews before spending my money on Fluxies!

2025年12月4日
自発的なレビュー
fluxies ロゴ

fluxies からの回答

Hi there! We’re really sorry for the frustration and concern this has caused. Just to clarify, we received your first email yesterday evening at 9pm, and our customer support team responds within up to 48 hours, which is stated in our contact policy. We’re currently still within that response window.
That said, we completely understand how worrying it can feel not to see order updates. I have looked into this further for you, I can confirm your order is in transit and has reached the destination country, and I will request for my colleague to send through the tracking link to you asap.

Thank you for your patience, fluxies

5つ星のうち5の評価

Revolutionary

I'm thrilled that this generation of girls have options, their choices are not only comfortable but reduce waste. PerIod pants remove angst for young girls, it's hard enough without stressing about marked clothes or bedding. Fluxies branding is refreshing, fresh modern products which invite open conversation. Bought a starter pack for my 11 year old in advance of her cycle and showed her the fluxies website so can take the information and reassurance she needs.

2025年9月10日
自発的なレビュー
fluxies ロゴ

fluxies からの回答

Thank you so much for taking the time to share this, it truly means a lot to us.

We’re so glad to hear that Fluxies has helped make this stage feel a little easier and more reassuring for your daughter. Supporting young people with comfortable, confidence-boosting options and open, positive conversations around periods is exactly why we do what we do.

Thank you for trusting Fluxies, we really appreciate your support 💛

5つ星のうち1の評価

WORST ever bought 8 pair big mistake

WORST ever bought 8 pair big mistake - wore them 1 morning in home with pjs - had to go to the bathroom - lost a little urine -no more than a tables spoon - went through everything!!! Pjs wet - literally no absorption at all! Want to return they will only give me 40% of the purchase price - BAIT AND SWITCH - NEVER ORDER FROM IG- I know better my bad! Lesson learned!

2025年10月9日
自発的なレビュー
fluxies ロゴ

fluxies からの回答

It appears this review may relate to a different company with a similar name to ours. Unfortunately, we have recently been experiencing reviews intended for another business being posted on our profile in error.

The returns policy described here is not ours and is not something we have ever offered. We have reported this review to Trustpilot for investigation, as we believe it has been submitted to the wrong business profile

5つ星のうち1の評価

I still haven't received this order

I still haven't received this order, and no response from customer service

2025年9月19日
自発的なレビュー
fluxies ロゴ

fluxies からの回答

Hi there, thanks for your comment, and we’re sorry for the concern caused. This order included a pre-order item with an estimated ship date of mid-October. The order was dispatched and delivered on the 17th. If you believe you may have missed the delivery or need us to resend the tracking details, please email support@fluxies.co.uk and we’ll be happy to help.

5つ星のうち1の評価

Terrible customer service

I ordered back in early July but still haven’t received my order. I have emailed multiple times in August and was told they are waiting for stock to arrive!
Here we are end Sept and nothing has arrived, I’ve emailed 3 times in the past 2 weeks to ask for a refund but haven’t heard anything back!
Don’t waste your time buying from Fluxies! Terrible customer service!

2025年9月26日
自発的なレビュー
fluxies ロゴ

fluxies からの回答

Hi Kirstie, we’re really sorry for the frustration this has caused.
We completely understand how upsetting this situation must have been and appreciate your patience while you helped us get this resolved for you and your order delivered. If there’s anything further you need help with, please reply to our most recent email and we’ll be happy to assist.

5つ星のうち1の評価

Sent back

Sent back - waist band very tight

2025年9月3日
自発的なレビュー
fluxies ロゴ

fluxies からの回答

Hi there, thanks for your feedback, and we’re sorry to hear the waistband wasn’t comfortable for you. Fit can vary by style, and we’d be happy to help review sizing or options for you. If you haven’t already, please email support@fluxies.co.uk with your order number so our team can assist further.

5つ星のうち2の評価

Order never arrived, no replacement or refund for 6 weeks

I had been very happy with Fluxies' products, but I placed an order (Order #37648) on July 21st and never received the items. I have spent the past 5 weeks chasing customer support, trying to get a response to find out if the order was even sent, which they finally claimed it was. I then asked for a replacement order, but that has proved to be such a hassle, with them asking me to sign a form to declare I had looked for the package everywhere possible (!), that 10 days ago I asked for a refund instead. I haven't had a response since then. I am writing this review as a final attempt to see if this issue can be resolved and I can finally receive a refund. Life is too short. I won't be buying anything from Fluxies again.

UPDATE: I finally today received the refund I had asked for, thanks to this review and to me sending several more emails.

2025年8月27日
自発的なレビュー
fluxies ロゴ

fluxies からの回答

Hi there. We’re really sorry for the confusion here. Your original parcel didn’t arrive, and after we asked you to check locally and complete the required DOR form for our fulfilment partner, we arranged a replacement to ship as soon as stock was restocked. I appreciate the miscommunication on our side; this has now been fully resolved and your order has been refunded. If there’s anything else you need, please reach out to our support team and we’ll help right away.

5つ星のうち1の評価

Package never arrived, no comms

Package never arrived, no communications from them despite repeated chasing, very rude company I will never shop there again. Got a refund via a dispute with my bank. If you're from Fluxies and considering asking me to remove this review like you've tried with others, don't bother, I won't.

2025年8月7日
自発的なレビュー
fluxies ロゴ

fluxies からの回答

Thanks for reaching out. We're really sorry to hear about the issues with your order. We emailed you to let you know your order was shipped on 27th July & should arrive within 2-3 working days. We requested that you fill out a "Denial of Receipt" form to proceed with a replacement if it did not turn up. We do not ask customers to remove reviews but encourage honest feedback reflecting their real experiences.
If you need further assistance, please feel free to contact us.

5つ星のうち2の評価

Product is ok

Product is ok. Dont bother paying for next day delivery because they will charge you for it but take 2 days to deliver

2025年6月28日
自発的なレビュー
fluxies ロゴ

fluxies からの回答

Hi there, thanks for your feedback. Please feel free to email us and if next day delivery was purchased and we did not deliver, we would be more than happy to refund you. We're sorry for any inconvenience caused.

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