Have been excellent for many years. The shop interface, selection, and customer service are always great. You can reach their team via email, on the website, and via Discord. Which is more than you... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Neuware bestellt und gebrauchten Artikel erhalten. 4 Emails an den Shop geschrieben und absolut keine Rückmeldung erhalten. Werde nie wieder Ware von Fnatic kaufen. Edit Der Support hat endlich... もっと見る
企業が回答しました
Ho acquistato molte cose da questo Shop da tastiere a vestiti, parlando di tastiere ho acquistato una Streak65 che sto usando proprio adesso, piccola, leggera e i tasti si premono molto facilmente, un... もっと見る
企業が回答しました
Ho ordinato il Fnatic x Lamzu MAYA 8K (small) il 3 gennaio e mi è arrivato dopo solo una settimana. sono rimasto colpito dalla qualità costruttiva di questo mouse e dalle performance. Forse l'unica c... もっと見る
企業が回答しました
企業情報
当該企業による記述
FNATIC is a global esports performance brand headquartered in London, laser-focused on seeking out, levelling up and amplifying gamers and creators. 17 YEARS LEADING ESPORTS PERFORMANCE.
連絡先
2 Ebor Street, E1 6AW, London, 英国
- shop@fnatic.com
- www.fnatic.com
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Company Easy To Deal With
Both orders I made with Fnatic have been great. No issues and I love the products. Would definitely buy from you guys again

Fnatic からの回答
The experience was good
The experience was good, the products are good quality and the delivery time is not bad at all (even if it could be better)

Fnatic からの回答
Nice website and store
Nice website and store, i've been verry happy with their products

Fnatic からの回答
Satisfied.
One of the two items i ordered was exactly what i expected, the other one was not really the quality i expected but in the long run it has been pretty good ! shipping was pretty late, but It might has also been my country's fault. In general i was left satisfied with what i got and i would buy again!

Fnatic からの回答
Good delivery and quality of products
Always good delivery, often fast and when there is a problem with it or a delay, the customer service is always alerted and give us the needed informations.
Even more, I loved the products I bought, good quality, not always mentioned if it sized well or thin, but now I know on which product it could be.

Fnatic からの回答

Fnatic からの回答
Once Fnatic, always Fnatic
When i was home because of corona i wanted to buy something new and this black and orange precious was the first thing that came in my mind so i bought dash, clutch 2 and 2020 jersey, it arrived earlier then i expected so thats really nice, later i won fnatic react and these are my first solid gaming mouse and headset and satisfied is weak word for how i feel with these bad boys and now i dont want any other peripherals then fnatic so last thing which is streak will be 100% on my christmas gift list
(sorry for my far from perfect english)

Fnatic からの回答
Good and Smooth
Everything went fine and smoothly even though it could have been delivered a bit quiker.

Fnatic からの回答
Another quality purchase
I have ordered Fnatic apparel numerous times and I am ALWAYS happy when I get my merchandise. Quality materials, exceptional workmanship and always as shown on the website. I will order again in the future.

Fnatic からの回答
I love all their goods and the…
I usually love all their goods and the support team has always been kind and helpfull, I would give 4.5 stars but not 5, because this year I bought a hoodie which I'm not totally happy, but will keep because of the print I love. At first I thought he was just not as soft as the once I already own by fnc but then the corners of the pocket (on one side) just ripped open after one wear without even using the pocket as storage. really strange. anyway I hat to get it fixed to even be able to wear it again. unlucky, I hope the next one will be just fine again.

Fnatic からの回答
Brilliant customer support.
Ive had to contact support a few times for small things (me breaking my keycap, or the rubber feet coming off my keyboard) and they've been so helpful and replaced these for me for free. Honestly one of the best support Ive had contact with.

Fnatic からの回答
Positive & negative feel
Great experience with customer service, but i feel that prices increased for less design quality…

Fnatic からの回答
Rückversand und Lieferzeit im Shop sind…
Rückversand und Lieferzeit im Shop sind schwierig.

Fnatic からの回答
The products got better and better
I use google translate so please don't. wonder. So I bought my first product in 2019 for the World Cup in LoL at the time. It was the current Tshirt, it took half a year from the order to the arrival of the package, yes I think the same as you do now. But since then the FNC shop has always improved! First of all, I was rewarded more than adequately for the long waiting time, and the support always contacted me immediately by email. But good customer service is not enough on its own. I was assured that she would change manufacturers in 2020. So I also ordered the 2020 Season and the 2021 Worlds Triko and I have to say the quality has increased enormously. The shipment went very quickly, within 10 days from England to Germany, but above all the quality of the tshirts has improved. The Worlds Triko 2019 was still of a very poor quality, the seams were poorly processed, the pressure was not optimal and it did not fit well. In stark contrast, however, the new tshirt, the quality is super good, the seams are well made and the tshirt fits perfectly.
So in the end I have to say that my initial disappointment has disappeared due to the enormous increase in the quality of Fnatic's products.

Fnatic からの回答

Fnatic からの回答
Customer Service
Customer service is very friendly and helpful. Could not have had a better experience. Products arived promptly, and were of good quality.

Fnatic からの回答
Would definitely buy again
Great quality items that were shipped overseas in a reasonable amount of time.

Fnatic からの回答
Good quality
speed of preparation and shipping (when the product is in stock, and not personalized)
Product quality
Fast and knowledgeable customer service.

Fnatic からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







