Have been excellent for many years. The shop interface, selection, and customer service are always great. You can reach their team via email, on the website, and via Discord. Which is more than you... もっと見る
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Neuware bestellt und gebrauchten Artikel erhalten. 4 Emails an den Shop geschrieben und absolut keine Rückmeldung erhalten. Werde nie wieder Ware von Fnatic kaufen. Edit Der Support hat endlich... もっと見る
企業が回答しました
Ho acquistato molte cose da questo Shop da tastiere a vestiti, parlando di tastiere ho acquistato una Streak65 che sto usando proprio adesso, piccola, leggera e i tasti si premono molto facilmente, un... もっと見る
企業が回答しました
Ho ordinato il Fnatic x Lamzu MAYA 8K (small) il 3 gennaio e mi è arrivato dopo solo una settimana. sono rimasto colpito dalla qualità costruttiva di questo mouse e dalle performance. Forse l'unica c... もっと見る
企業が回答しました
企業情報
当該企業による記述
FNATIC is a global esports performance brand headquartered in London, laser-focused on seeking out, levelling up and amplifying gamers and creators. 17 YEARS LEADING ESPORTS PERFORMANCE.
連絡先
2 Ebor Street, E1 6AW, London, 英国
- shop@fnatic.com
- www.fnatic.com
4.3
優良
161件のレビュー
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Bought another one and still 5/5
2021年11月7日
自発的なレビュー
Fnatic からの回答
Lovely, happy to hear that you are enjoying our product!
Custom world's t-shirts
The t-shirt is comfortable and high quality. It arrived much sooner then I expected so that made me even happier. I got the custom world's t-shirts one for me and my friend and we couldn't be happier with them.
2021年11月4日
自発的なレビュー
Fnatic からの回答
Thank you for the lovely review on our NEXT10 Kit, our Apparel team has really outdid themselves with this years design. Happy to hear that the delivery was fast and that you and your friend are enjoying the Custom Jerseys!
The Product i ordered was the perfect…
The Product i ordered was the perfect fit and i even got some nice beef jerky with my delivery :)
2021年11月4日
自発的なレビュー
Fnatic からの回答
Happy to hear that you are loving the product you received and that you enjoyed the small gift. 😊
Great Fnatic
Excellent gear, really like Fnatic staff. Recommend for everyone and not only for gamers!
2021年11月4日
自発的なレビュー
Fnatic からの回答
Thanks for the great review, happy to hear that you love using our gear!
Good product nice quality
2021年11月3日
自発的なレビュー
Fnatic からの回答
Thank you for the kind words, we love that the Next10 2021 Worlds Custom Jersey is to your liking. Our apparel team was trying to make something unique to commemorate the 10 years. We passed it also to them, and this will help them to strive with the future apparel collections. :D
products of the highest quality
products of the highest quality, best products for price
2021年11月3日
自発的なレビュー
Fnatic からの回答
Lovely to hear that you are loving our products!
The help they gave me when my order was…
The help they gave me when my order was wrong was quik and useful
2021年11月3日
自発的なレビュー
Fnatic からの回答
Happy to hear that you are satisfied with our support!
Enjoyed everything but your sustainable measures are not ok.
My order had a problem and came back to you. The person that took care of it was really effectiveand i will soon get it. This was really effective . I have put only 3 star on 5 despite the fact i liked everything about the shipment and the jersey because your jersey seems to be made in China. You say on the box that the planet won't respawn. It won't. So if Fnatic is really engaged in sustainable values, maybe doing a bit less margin on the jersey ( that will still be a great margin if we just look at the price ) and making it in europe should have a real impact. Sorry for boring you with with this but it's my opinion (and for my english).
2021年11月3日
自発的なレビュー
Fnatic からの回答
Thank you for your feedback, we would like to assure you that we take these topics very seriously and that we have this planned for the near future. You will see improvements from our end, however, please know that this is a process and it takes time to be completely sustainable, we are going there and we count on your support! Thank you!
trés heureuse de mes achats
trés heureuse de mes achats( pour mon neveu qui apprécis beaucoup votre style et sobriété) moi, j aime surtout la qualité qui est bien présente ,les finitions impeccables et le style juste ce qu il faut (original ni trop ni trop peu )
je vous recommande sans aucun soucis
2021年11月3日
自発的なレビュー
Fnatic からの回答
Salut! Merci de nous avoir laissé une si belle critique. Nous sommes ravis que vous ayez aimé notre expérience Fnatic, notre personnel sera certainement heureux de valider que nous sommes sur la bonne voie !
Nous plaçons l'expérience et la satisfaction client comme notre priorité, et votre avis réaffirme le travail acharné que nous effectuons chaque jour. Alors merci pour vos aimables paroles, et au plaisir de vous revoir.
despite covid hiccups, i couldnt be happier
i've ordered quite a lot of items from fnatic, as a fan since 2015 i dont know what took me so long.
last year i ordered the pro kit and eventho it took about 6 or 7 months to arrive due to covid, i was never annoyed or dissatisified with the process.
not only were we given gifts TWICE for having to wait, but the support team were quick to answer tickets and i was never left in the dark about anything or really had to ask constantly about what was going on. great transparency and information sharing.
regarding the quality of each item, it's really fricking good. i've got 4 jerseys, a jacket, pants, hella stickers, and more. each item has premium quality and i couldn't be happier with it all.
currently waiting on my latest order i placed very recently, and i definitely will be ordering more from my team in the future.
once fnatic.. #ALWAYSFNATIC
2021年11月3日
自発的なレビュー
Fnatic からの回答
The team here at Fnatic is thrilled to hear such wholesome feedback, and we’re proud to be able to provide you with a great experience with all of our services, and that you are leveling up with us, and supporting the team. :D
This will help us to stay on the right track and to continue to provide quality service. #ALWAYSFNATIC
Nice Quali the shirts a sick and the…
Nice Quali the shirts a sick and the beef jerky is tatsy
2021年11月3日
自発的なレビュー
Fnatic からの回答
Thank you for the kind feedback on the apparel, we love it that you like the quality. As for the beef jerky, it was a small sign of appreciation from our side. :) #ALWAYSFNATIC
Non ho lamentele per le mie esperienze.
Per quanto riguarda i vestiti che ho comprato non mi lamento assolutamente, ottima qualità! Per quanto riguarda il resto ho solo ordinato delle cuffie una volta e trovo ottime anche quelle!!♡ Mentre la gestione del Sito ammetto che è migliorata molto anche per quanto riguarda il trovare quel che cerchi.
2021年11月3日
自発的なレビュー
Fnatic からの回答
Grazie per il gentile feedback, ci piace che ti sia piaciuta la maglia e l'abbiamo passata al team di abbigliamento, ne saranno entusiasti.
Per quanto riguarda il nostro React+, questo conferma che i nostri tecnici ti hanno aiutato a salire di livello e siamo lieti che sia di tuo gradimento.
Grazie per le belle parole sul nostro sito, lo abbiamo recentemente aggiornato e migliorato tutte le funzionalità.
Nice merch and fast shipping
2021年11月3日
自発的なレビュー
Fnatic からの回答
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved our experience Fnatic, our staff will definitely be happy to validate that we are on the right track!
#ALWAYSFNATIC
Fnatic からの回答
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again. :) #ALWAYSFNATIC
Bad product received
Bad product received, tried to convince me to fix it myself without offering a price cut. Only after I firmly told them no and I wouldn’t be bending the keyboard as it might break - did they send me a new one that is 100% stable.
After a while I stopped using it as the quality felt too low.
Too bad
2021年11月2日
自発的なレビュー
Fnatic からの回答
We are sorry for the inconvenience, and that the troubleshooting steps didn't help out and that you feel this way. Kindly reach us through our email shop@fnatic.com and provide us with the order ID/email, and we would then gladly check into this further on your behalf.
Op products with fast delivery <3
2021年11月2日
自発的なレビュー
Fnatic からの回答
We are happy that you are satisfied with the whole Fnatic experience. :D #ALWAYSFNATIC
Fast shipping and lovely products!
Fast shipping and order is great quality, love it
2021年11月2日
自発的なレビュー
Fnatic からの回答
Thank you for your kind words, and we look forward to seeing you again. :D #ALWAYSFNATIC
Fnatic からの回答
Thank you for your wholesome review. We are glad that you were happy with the whole Fnatic experience, kindly recommend us to your friends. :) #ALWAYSFNATIC
Amo questa marca e questo team che da…
Amo questa marca e questo team che da sempre supporto facendo il tifo e acquistando i loro prodotti che hanno una qualità al top.
LOVE FNTC 🧡
2021年11月2日
自発的なレビュー
Fnatic からの回答
Thank you for your ongoing support and lovely words, they truly mean a lot to us at Fnatic! #alwaysfnatic 🖤🧡
Great products fast delivery
I'm a regular Fnatic customer and I can't say that I've been displeased with any recent purchases. The quality of the products are high and seem to constantly improve. When it comes to merch, delivery times are super short and I usually receive them sooner than expected. I'm planning to upgrade my computer gear soon with Fnatic Gear as I've had some of their previous versions and they've worked well for me.
2021年11月2日
自発的なレビュー
Fnatic からの回答
Thank you for your ongoing support, we are thrilled to hear you are pleased both with the merch and our service, we do try to improve constantly, thank you for noticing that, your feedback means a lot!
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