The three man team heading by Steve was excellent. Most efficient, thorough, friendly and made sure I was aware of what was happening and how the packing and removals process was proceeding. First ra... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This seems a little harsh as the only problem I had was with one of the removal men who had a serious attitude problem. He created a problem through pure laziness trying to cut corners! I’m not will... もっと見る
Excellent customer care from the initial contact to the final unloading. Despite several date changes we were always reassured of a 3 day slot. The team were fantastic, polite, respectful,kept us ful... もっと見る
All instructions were very clear a well organised storage unit The only difficulty was because of a third party IT problem signing the paperwork wasn’t problem
企業情報
Fox Group (Moving and Storage) Ltd - Cardiff について
当該企業による記述
Visit Our Website
Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
連絡先
Pentland Close, Llanishen, CF14 5DJ, Cardiff, Cardiff, 英国
- 029 2075 0967
Fox Group (Moving & Storage) Ltd
4.6
優良
88件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 92％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Daphne. We are so pleased to hear that you found the team helpful, friendly, efficient and careful. Your kind words mean a great deal to us, and we are very glad you chose Fox Moving and Storage.
This is the forth time .
This is the forth time we have used Fox Moving and Storage . Twice in the Netherlands and Twice in UK.
We were fully supported from survey in Pembrokeshire through to unloading in
Lancashire. Special mention for Keith, Sean and Gareth for their support and professionalism.
A job well done!!
2025年10月31日
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Phil. We are delighted to hear that you have chosen Fox Moving and Storage several times both in the Netherlands and the UK, and that your most recent move went so smoothly. It is wonderful to know that Keith, Sean and Gareth provided such professional support from start to finish. Your continued trust and kind words mean a great deal to us, and we truly appreciate your loyalty.
Stressless and smooth move
Stressless and smooth move.
Professional an pleasant staff
Excellent. Highly recommend
2025年10月14日
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Nia. We are delighted to hear that your move was stress free and smooth, and that you found our team professional and pleasant throughout. Your kind words and high recommendation mean a great deal to us. Thank you for choosing Fox Moving and Storage.
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Kerry. We’re so pleased to hear that you were happy with the service and would recommend us so highly. Your feedback means a great deal to us, and we appreciate you choosing Fox Moving and Storage.
worked hard and very helpful
the men were very helpful and worked hard. however there is some minor damage to 3 of pieces of furniture. A white top also went missing, I can only assume it fell off the hanger and into the box the removal men used.
2025年10月13日
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you for your feedback, Mrs Burr. We’re pleased to hear that you found the team helpful and hardworking, though we’re very sorry to learn about the minor damage and the missing item. This isn’t the experience we aim to provide, and we’d like to look into this further for you. If you haven’t already, please contact your move coordinator or our customer service team so we can investigate and resolve the matter as quickly as possible. Thank you again for choosing Fox Moving and Storage and for bringing this to our attention.
Always provide a top service
Knowledgeable staff who are helpful and friendly. They always go above and beyond to ensure they provide a top service!
2025年10月8日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Rob. We’re delighted to hear that you found our team knowledgeable, friendly and always willing to go above and beyond to provide a top level of service. Your feedback means a great deal to us, and we’re very grateful you chose Fox Moving and Storage.
Efficient Staff
The company has excellent staff. Very professional punctual and nothing was too much trouble for them from start to finish.
They work hard and are very polite & happy !
Good team work & great workersx
2025年10月7日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you once again, Mrs Subbu. We’re so pleased to hear your kind words about our staff and that you found them professional, punctual and willing to go the extra mile. It’s wonderful to know the team’s hard work, positivity and teamwork stood out. Your feedback means a great deal to us, and we appreciate you choosing Fox Moving and Storage.
Professional trustworthy removal and storage service
Very efficient, superb service! can’t recommend this company enough!
2025年9月9日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Andy. We’re delighted to hear that you were so pleased with the service and found everything efficient and superb. Your high recommendation means a great deal to us, and we appreciate you choosing Fox Moving and Storage.
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Dan. We’re pleased to hear that you found our service professional and reliable. Your feedback is greatly appreciated, and we’re glad you chose Fox Moving and Storage.
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Simon. We’re delighted to hear that you were pleased with both the company and the personal service you received. Your feedback means a great deal to us, and we appreciate you choosing Fox Moving and Storage.
took a long time to deliver a bed
2025年8月1日
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you for your feedback, John. We’re disappointed to hear that you were not fully satisfied with the timing of your delivery. As outlined at the time of booking, your consignment was arranged as a part-load service, which means delivery is scheduled on a mutually convenient basis and dependent on route planning and vehicle availability. This flexibility is reflected in the reduced price compared to a dedicated service.
Everyone was extremely helpful and made…
Everyone was extremely helpful and made the whole process easy.
2025年10月9日
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Janis. We’re delighted to hear that you found everyone so helpful and that the team made the whole process easy for you. Your feedback means a lot to us, and we appreciate you choosing Fox Moving and Storage.
Great removals company
Great removals company, would reccomend to anyone wanting a good service for a reasonable price.
Communication was clear throughout and the team on the day were super efficient and polite.
2025年9月4日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Jazz. We’re so pleased to hear that you were happy with the service, clear communication, and the team’s efficiency on moving day. It’s great to know you felt well looked after and found our service good value. We really appreciate your recommendation and thank you for choosing Fox Moving and Storage.
Exemplary family business
From the very start the Fox family ethos has shone through. Caring and diligent and importantly - patient. Looking forward further interactions. Would 100% recommend them.
2025年10月9日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Darryl. We’re delighted to hear that our family ethos came through from the very beginning and that you found the team caring, diligent, and patient. It’s wonderful to know you’d recommend us so highly, and we look forward to working with you again in the future. Thank you for choosing Fox Moving and Storage.
Great quality and value
I used Fox for both business and personal reasons, finding them to be friendly, helpful and great value for the quality of service they provide.
2025年10月9日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Ash. We’re delighted to hear that you’ve had such positive experiences with us for both business and personal moves. It’s great to know you found the team friendly, helpful, and good value for the quality of service provided. We appreciate your kind feedback and thank you for choosing Fox Moving and Storage.
Thank you for making our move as…
Thank you for making our move as effortless as was feasible.
The removal men were very polite, respectful and careful with our belongings. They moved us in very hot weather, and they worked tirelessly and incredibly efficiently despite having to navigate narrow winding staircases over 3 stories.
I would highly recommend Fox Group.
2025年7月9日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, David. We’re delighted to hear that our team made your move as effortless as possible, even in such hot conditions and with the challenge of narrow staircases. It’s great to know they remained polite, respectful, and efficient throughout. Your high recommendation means a great deal to us, and we’re very grateful you chose Fox Moving and Storage.
Very helpful company
Very helpful company
Made it super easy to move my belongings by being very accommodating
Good experience, I would recommend fox storage to anyone
2025年9月23日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Tom. We’re so pleased to hear that you found our team helpful and accommodating, and that we made moving your belongings easy. It’s great to know you had such a good experience, and we really appreciate your recommendation and for choosing Fox Self Storage.
Best in the Buisness
Every step of the move was professional and efficient. The staff were very welcoming and helpful. They couldn’t do any more for us! They made a very stressful process smooth and enjoyable. I’ve used Fox Group for local and international moves and can’t recommended them enough. Will be using Fox Group for every future move. Thanks team
2024年10月17日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, George. We’re absolutely delighted to hear such wonderful feedback and so pleased that our team helped make the whole moving process smooth and enjoyable. It means a great deal to know you’ve trusted Fox Group for both local and international moves and plan to use us again in the future. Your loyalty and recommendation are truly appreciated, and we’ll be sure to share your kind words with the whole team.
10/10 would highly recommend using FOX…
10/10 would highly recommend using FOX Removals 👌🏼
2025年10月4日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Simon. We’re delighted to receive your 10/10 rating and truly appreciate your high recommendation. It’s great to know you were so pleased with the service, and we’re grateful you chose Fox Moving and Storage.
I couldn’t be happier with the service…
I couldn’t be happier with the service from Fox Removal Company! From start to finish, the team was professional, friendly, and incredibly efficient. They arrived right on time, handled everything with care, and went above and beyond to make sure the job was done perfectly.
Communication was excellent throughout the process — I always knew what was happening and when. The staff were polite and clearly experienced, which made the whole experience stress-free and easy.
It’s rare to find a company that delivers exactly what they promise, but Fox Removal did just that. I highly recommend them to anyone looking for reliable, honest, and high-quality service.
Thank you again to the whole team for a fantastic job!
2025年9月18日
自発的なレビュー
Fox Group (Moving and Storage) Ltd - Cardiff からの回答
Thank you, Rachel. We are absolutely delighted to hear such wonderful feedback about your experience with our team. It’s fantastic to know that everything from communication to care and professionalism made your move stress free and straightforward. We take great pride in delivering exactly what we promise, so your kind words mean a great deal to us. Thank you again for your generous recommendation and for choosing Fox Moving and Storage.
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